Air India also offers online service to its customers. Some of the online services are Online Ticket Booking, Modifications and refunds. The online services of Air India allow one to stay at home and book their ticket.
From the official web site of Air India a person can easily book its ticket. It is very simple and easy to use. All one need to do is to mention about their source and destination. Then they have to mention about the day on which they would like to board on to the flight. From this very web site a passenger can also book their return ticket as well. From this very portal of Air India, tickets for up to nine passengers can be booked very easily. One can choose for economy, business or first class tickets.
The payments for the tickets can be done online either by using MasterCard and VISA cards. Customers can also make their payments by their debit cards also. It is also advised to first go through the terms and conditions before proceeding forward to make the payments.
Regarding the payments there is one thing that needs to be kept in mind. In many cases it has been found that a person who has made the payments for the tickets is not travelling at all. In such a case a letter of authority must be furnished, which should be duly signed by the person that has made the payment. Therefore the letter of authority is very necessary item for the purpose of checking in.
This is yet another unique service that Air India offers to its customers. From this very website people can check the status of an Air India flight. This means that they can get all the information regarding the arrival or departure of a flight.
So these are some of the online services that one can avail from the official website of Air India. This web portal has definitely made online booking very easy.