Airtel Customer Care

Airtel is the largest telecom service providers in India offering various Landline and Mobile services, VAS, Broadband and Digital TV. With so many services, it is often get confusing to find the correct Airtel Customer Care phone numbers and address to resolve issues related to quality of service, installation and payment.


  1. How to Contact Airtel Customer Care
  2. Airtel Toll Free Customer Care through Internet
  3. Airtel Toll Free Customer Care Phone Numbers
  4. Address of Airtel Customer Care offices

How to Contact Airtel Customer Care

One can approach a Airtel customer care center via one of the following medium.

  • Internet
  • Phone calls
  • A direct visit to close by customer care centre.

Airtel Toll Free Customer Care through Internet

  • You can send an email to the airtel customer care at, stating your problem clearly and concisely.
  • One need not have to write a long statement of problems, because all they require is your contact number, email id along with a brief description of the problem.
  • Normally you get reply in 24 hours through email only if you asked for some kind of assistance, for some sales query, you may get a call from the airtel executives.
  • Airtel also has various sales representatives working on commission so if you know any such person, you can call them to assist you, specially if you are looking to have a new mobile, broadband or connection
  • you can even log in to Airtel's website, which would rather help you solve all queries related airtel post paid or pre paid connection, your phone bill pay, broad band, digital TV, fixed line connections etc.
  • One can open his account in this website which would really useful for further query solving procedure.
  • Also you would keep getting alerts on the new plans of Airtel.

Also read Airtel Postpaid Customer CareAirtel Prepaid Customer Care

Airtel Toll Free Customer Care Phone Numbers

  • You can approach a customer executive of Airtel by ringing a toll free number 121.
  • This will make you to get redirected to a menu which requests to select the preferred language.
  • Choose your favorite language to talk to a customer care executive.
  • After the language selection you will get a list of services offered by airtel including Airtel GPRS activation, caller tune activation, caller tune download, customized offers available, and lastly an option to speak to a customer care executive.
  • Sometimes you might have wait for a while to get connected to the customer care executive, due to the long queue of consumer complaints.
  • Now after speaking to the customer care executive you would get a message to give your feedback for the executive’s performance.
  • This indeed helps airtel to improve the training quality in case of any negative feedback.

If you are prepaid customer of Airtel then dial *123# on your mobile and you will get an instant message of available balance, validity, as well as expiry date.

A postpaid customer can send an SMS "BILL" to 121 and get the current phone bil on your mobile.

Address of Airtel Customer Care offices

This option can be considered as a last one, because it would really consume lot of time of yours. So try file complain and queries through the above two options mentioned. Which would be rather more effective compared to visiting the Customer care centre.

If you are new to the place where you are staying currently, in order to find the address of the close by airtel office you can dial 121 and get to know the address of the nearby showroom by speaking to a Customer care executive. One can even find the list of different customer care centers located at his local place from Airtel website.


dear sir i am really sad to say that i am not happy with your costomer care service.few days ago i was charged 10 rupees with out any reason and before this also i was charged more than 50 rupees.if i contact costomer care they do not give any response.although having my internate pack of one month i was charged through airtel live.these are problems.i hope you will help me because further i like service provided by number is 9635576617.


Sir please solve my problem in my mobile i can not download any thing i requested you to please attend my call my mobile no is 8826627893

9998401314 my airtel prepaid number has left. please reject my number

Dear sir i purchage a new airtel prepaid sim but he not acti8ate please activate this number 9501202219

Dear sir/mam, I recently bought your internet connection but it's not working for the past one week.So kindly take neccessary steps to enable me to use your connection.My contact no:9841524932


i have 42rs plan... 150 free msgs per day...frm my mobile msg is not going...only to a cretain number!!!!!

Please change ur message centre no.

Sir, I am requesting yesterday for call details [ incomming and outgoing calls ] mobile number : 9972267681 and 9945247863 during the perid of 1st January to 29th November , please sir iam requesting too call details of this two number's. most urgent.... thanking you with regards sshaveri

My no. Is 7259671335... I'm really very sad with airtel because i'm not getting any gprs data pack offer as my friends using airtel network are getting .. I'm really sad.. I feel the better thing s to port my sim to vodaphone or aircel..

Call 121 and activate data services


You are forcing uncalled for services on me. I have not subscibed to Jokes but still you have deducted Rs.30 from my balance. Better refund the amount forthrightly and keep more customer care executives to attend to phone calls from consumers.Dont fool the customers by charging them for talking to customer care execs. My Cell No is 9730102532

abe bndro tumhe kuch to aata nhi h bs ek dite kya khol li apne ko kuda smjh rhe ho thedesihukkatricks pe jao dude

my number-09760637861 ki out going band hai pls chlo karvaney ki karpa karey or madad kary

Kripya iski madad kare


Hi,This's Nitin from Kerala,my number is 9995181757, i was unable to pay my airtel bill before and it had been disconnected,and i had given them a cheque dated on 30-01-11,and the payment was collected from my account on 2-02-11,one guy came here for collecting the cheque from me and he told me that the connection will be re-activated after getting the money from my account,and now they are telling me that my number is not available and i cant get that number back,Please do something,i need that number anyway.Reply me as soon as possible.Please consider my previous records,i never kept any balances before,i had an accident and my left leg's angle had dislocated so i took 2 months leave from my office and they refused,so i lost my job and that's why i was unable to pay the bill,but on last December 24th,i was there in the airtel office at vellayambalam,trivandrum.On that time the billed amount was 2045 something..and the unbilled amount about 200Rs,on that time i only had 2000Rs and they refused to take the money,that's why i cant pay the bill on that day.Please re-activate my number.It will be more helpful to me. Please reply me on this number 8547235556 or mail me on Thank you Regards Nitin.SR

Sooooo sad story..

i want all sms details of my airtel no. 9810772758 my mail id

Sir g muje apne sbhi sms ki detail chahiye plz sir mere se restore krte smye sbhi msg delete ho gye hai toh sir plz request hai ki mere sbhi msg meri es id pe send kr de! mere no. Ye hai 9805134993 or 9816414790 plz sir 1 req. Hai aapke aage plz send kr dena meri e-mail id pe! Sir bht imp. Hai muje ye msg chahiye sir plz kal aaj raat tk bapis kr dena mere msg's. Plz sir from ritika bandhral

dear sir, i am upset ur costomer care service.ur costomer care service n't good.

Why is the network so bad??????????????????, thinking of switching on to another service

network problam

network problam

MY PH NO IS 9818475501 sir i am really sad to say that i am not happy with your costomer care service.AROUNDTHREE MONTH EVERY DAY U CHARGE ME ONE RUPEE FOR MOBILE BAZAR I NOT know this mobile Bazar and donot use it but you was charged more than 100 rupees.if i contact costomer care they do not give any response..these are problems.i hope you will help me because if u not intrested than i will changed my serive to vodaphone.

MY PH NO IS 9818475501 sir i am really sad to say that i am not happy with your costomer care service.AROUNDTHREE MONTH EVERY DAY U CHARGE ME ONE RUPEE FOR MOBILE BAZAR I NOT know this mobile Bazar and donot use it but you was charged more than 100 rupees.if i contact costomer care they do not give any response..these are problems.i hope you will help me because if u not intrested than i will changed my serive to vodaphone.

sorry for to say this, it comes to know, airtel have the worst customer service. We cant reach u whenever we had a problem. If we tell something u suddenly do 1thing i.e., u should cut the line, else u did really u wont give line to speak with ur officers. I felt bad. Better do try to service for peoples, else u'll lose huge of customers.

sorry to say this, airtel have the worst customer service. i am triying to reach you from last two weeks i had a aproblem. i need mini statement of my numbers.if i tell something to you. you cut the line. and we got message from you. call *121# for yuor balance and validity, i am felling very bad from all of your this service,please help me out my number is 9557807875 (uttrakhand)

i am an idea prepaid user i want to change to airtel pls help me out very urgent !!!!!!!!

Respected Sir/Madam; As per new TRAI regulation we have only 100 sms per day. I am Airtel prepaid 'Recharge card 30' 6-10-2011 evening ok & morning balance loss. My Airtel sim card old 2007 cell number.9959827354 Service Stop. Airtel Digital TV Cust.Id. 3000104350 Free not top up what ? I am Free Hindi , English , Sports please. Zee TV , Sony TV , Zee Music , Zee Cinema , Zee Premiere , Star Gold , Sony Max , Star One , ATN Music Hindi ,Star Movies , HBO , UTV Movies Free given please. Top up not Thanking You

01204061400 i want to know my plan on airtel plan detail

01204061400 i want to know my plan on airtel plan detail

my 9898667751 airtel customer i use mobile office 8 year but 10.30 am my 40rs blance kat liya hi to apko customer ko sms che batana chahiye kya apka staff chit kar ne laga hai? Plase help me my 40r blance re find ...

I am unable to login to airtel site to pay my airtel bill. I forgot my user ID and I know my password, can any one check on this and send me a reply .

Dear Customer care Actually on 26/04/2012 i have received a message on my mobile from air tel i.e unbilled usage it shows Rs-3774.80 /- but when received bill from airtel it shows Rs.4422.97/- Please clarify this problem why bill shows Rs 648.17 /- extra ???????

april month bill

balance deduct on 30 rs recharge

Dear team , My name is Hashim. I work with Asian Paints Ltd as a Manager. Airtel offers a Post Paid corporate connection for Asian Paints employees. I decided to take this connection and provided all the documents on May 30th 2012 along with Rs 300. I was told that the connection will be activated in maximum of 48 hrs. I got a call from one of the airtel personnel the next day after application that they will be coming for the verification the day after. Its almost 72 hrs and the connection has still not been activated. This is highly unprofessional for a brand like Airtel. Just now I called the customer care and they have no clue on what is happening and he is asking me to contact any airtel outlet. I am providing my connection details below. New Airtel No: 8800563666 (The SIM is already given to me) Please look into the matter and resolve at the earliest. Thanks and Regards, Hashim S | MT- Production | asian paints Limited | Ph: 08960670543

Dear sir, My sim is purchasaed in AP.But present i am staying in Tamilnadu i dntknw , my sim card suddanly outing going cals, incoming cals out going messages all are stoped. why ? and i am caling to AP custormer service , that peoples also correctly is not answering Its so bad plz help me

sir,i am call customer care because i am not talk with your airtel person....plz help me....i call 198 and 121 but i can't note down to my problem,why?

When i make a call to customer care the cal was ended and say its not correct desition . I complained to customer care through airtel office but they are not solve my problem , so please try to solve my problem sir

CANCEL MY AIRTEL POSTPAID CONNECTION Hi Sir, I have been using airtel post paid connection till July 2012 , as i moved to Australia, I requested to cancel my connection in HYDERABAD ANDHRA PRADESH. My post paid connection number is: 7702177721 Consider this as my authorization to cancel my connection and PLEASE CANCEL MY CONNECTION IMMEDIATELY AND DEACTIVATE MY SIM CARD.

I want to change my network airtel to vodafone. coz i faced lot of problems with airtel. around 20 days there is no connection with customer care i called so many times from my idea & docomo network but there is no responce. I gave minimum 7 times complaint. So i decided to change my network. airtel is one in which it gives very very lowest customer satisfaction & also there is no response with customers. I give minimum 6 times complaint but there is no use. From my airtel network it cant connect with airtel customer care this problem arises minimum 20 days. I called to airtel customer care from my other idea & docomo networks...........:) This is airtel ha ha ha ha...........:) Dabba & very very lowest customer satisfaction... Thu anta ugiyoku manassu bartilla. 9880850047

Hi this is regarding our delivery phone line no.42664444,45622518,42664456 when incoming call comes the terminal automatic pick the call and line is also not clear. i change the terminal twice,but the problem was not rectify. soo many time i log the complaint regarding same concern but no one comes to rectify the problem. we are fully disappointed by this type of service, if you are unable to solve this problem please we will think about another service provider. waiting for your acknowledgement thanks basant manager sec-4 dwarka delhi

ESir I recharged May airtel no. With 149 but I got only 2gb, by verifying *123*31# and *123*25# it shows 0.00MB balance. So what I have to do? Pls reply me sir urgent

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Telephone is not working

Dear sir, I am using airtel prepaid sim card .my airtel simcard validity is over .what can i do to reactivate my number. my airtel number is 9677874235.


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