Airtel, one of the largest telecom service providers of India, has set up a very sophisticated nationwide customer service network for their Digital TV customers.
The following tips will help you to quickly get in touch with the customer care division dedicated to Airtel Digital TV customers.You can contact Airtel Digital TV customer care service through one of the following channels:
- Physically visiting the nearest Airtel Relationship Centre.
Approach Airtel customer-care via online
- Log on to http://www.airtel.in/
- You would find links available to provide information about various services offered including Digital TV.
- If the information is not available on the site, visit Contact Us link. There you will get the chance to send an e-mail to Airtel customer care using the address digitalTV@airtel.in. In the mail you need to mention your customer ID, and you will get an immediate response.
The different services offered through Airtel online help
- Logging on to https://auth.airtellive.com/central-authn?bharti-net&https://ebpp.airtelworld.com/cares/wps/myportal to manage all your Airtel accounts from one place.
- Online services include Bill viewing and payment, Digital TV channel top-up, seeking customer care, viewing and changing tariff plan, recharging digital TV account etc.
- You can use the same account for ordering pay per view movies and sending feedback to Airtel.
Contact Airtel Customer Care via phoneYou can dial one of the following 24*7 numbers to contact Airtel Digital TV customer service division:
- North Hub: 0124 4448080
- East Hub: 033 44448080
- West Hub: 020 44448080
- South Hub: 080 44448080
Please keep your customer-ID ready while making the call. This service is provided in 10 Indian languages.
You can also manage your account and make any query/complaint using 1800 102 8080.
Visiting nearest Airtel Customer Care Center
You can visit the closest Airtel Relationship Centre and speak to the customer care executive and communicate your query/concern, and he will help you to resolve the issue.Some of the customized offers provided for Airtel Digital TV customers are:
- You can register on http://www.airtel.in and create personal user account.
- This account helps you to manage all the various Airtel services including Airtel Digital TV account using a single log-in.
- You can get your favorite channel using digital TV topups.
How to find the address of the Airtel relationship center nearest to you
Go to http://www.airtel.in/ and visit following link to find the nearest Airtel relationship centers:
You can also SMS DEALER <your area pincode> to 54325 to get the location of nearest Airtel retailer.