Big Bazaar Customer Care

Big Bazaar, a subsidiary of Future Group, is one of the largest hypermarket chains in India. Big Bazaar offers round the clock customer support through Internet, phone and Big Bazaar store located all over India. The following tips will help you to approach Big Bazaar customer care division easily and more quickly.

You can Contact Big Bazaar Customer Care through Following Channels of Communication:

  • Online
  • Telephone Call
  • Physically visiting Big Bazaar store

Approach Big Bazaar customer-care via online[edit]

The different services that one can avail from Big Bazaar online help[edit]

  • You can create an account to track your order, purchase products and submit a query.
  • You can submit feedback.
  • You can find customer care numbers and contact details.
  • You can avail special offers, easy EMI through your online shopping account.

Approach Big Bazaar Customer Care on the phone[edit]

  • You can dial 24x7 help line +91 22 678-40-400 for any Big Bazaar product or return related query/complaint.
  • To place an order via phone, dial 1800-200-9495.

Approach Big Bazaar Customer Care in person[edit]

You can visit nearest Big Bazaar store to talk to a customer care executive in person and communicate your query/complaint, and he will guide you accordingly.

How to locate the Nearest Big Bazaar store[edit]

Visit http://bigbazaar.futurebazaar.com/page.jsp?page=StoreLocator&catalog=bigbazaar to find the nearest Big Bazaar store in your area.

Contact Big Bazaar Customer Care via Mail[edit]

You can write to following postal address to communicate any query/concern: Knowledge House, 2nd Floor, Shyam Nagar, Off Jogeshwari Vikhroli Link Road, Jogeshwari - East, Mumbai - 400060.

Address of Big Bazaar Stores in major Indian Cities[edit]

Bangalore Big Bazaar :: BMTC Bus Stand Address : Double Road , BMTC Bus Stand, Near Lalbagh Main Gate, Bangalore Pincode : 560027 State : Karnataka Phone : 080 - 6712 5816

Chennai Big Bazaar Address : EXPRESS AVENUE,NO2 CLUB HOUSE ROAD,ANNA SALAI,Chennai Pincode : 600002 State : Tamil Nadu Phone : 044 - 28464311

New Delhi Big Bazaar :: Raja Garden Address : West Gate Mall, Shivaji Place, Raja Garden, Ring Road Pincode : 110027 State : New Delhi Phone : 011 - 3068 3541

Hyderabad Big Bazaar :: Abids Address : Maheshwari Palace Mall , Palace Talkies Compound, #4-1-833, Opp To G.P.O., Abids, Hyderabad Pincode : 500001 State : Andhra Pradesh Phone : 040 - 4260 7039

Kolkata Big Bazaar :: VIP Address : 52/6, VIP Road, Parvati Vihar, Raghunathpur, Teghoria, Kolkata Pincode : 700 059 State : West Bengal Phone : 033 - 3983 6601

Mumbai Big Bazaar :: Mumbai Central Address : Orchid City Centre, 265, Bellasis road, Opp. ST Bus Depot, Mumbai Central (E), Mumbai Pincode : 400008 State : Maharahstra Phone : 022 - 6614 1800

Comments

big bazaar has very big store n long chain of retail outlet bt....i find out u dont have good collection of footwears at any outlet...all the time i found very cheap quality and old design compare of other outlets.....

I want to know about the offers updates in my mail id

I want to know about the offers updates in my mail id

One of the pethatic experience big bazar delhigate agra I had met will never want to reenter in to the bigbazar but I am the customer having the membeship card of 10000 rs in which the sceme will over in jan 14 until then my money ws stuck and I with full boundation need to go their I had to stand almost 15 min to weight and pack the rice no matter a person can stand when he sees that some work or other customers es work is going on but the attendent was busy in his own gossips and doing nothing when I intrupt in between and said pls weigh the rice or else I should stop taken it then also he dare to say as you like and gave such a cold response if it was his business he will never do this .as I wa the loyal customer of big bazar since 4 yrs but dont want to be any more visit the same .kindly help if any way out to take the money back from member ship card

hello, sir i am payal kaushal i am from shahjahanpur (u.p)i want to take the dealership i just want to now the full requirments of taking the branch and i am having space for this .....plz look into this...PAYAL

Dear Sir, I am a regular customer of Big Bazaar. Today I went for shopping at Big Bazaar Wazirpur, New Delhi. The billing details are as follows: Date : 26-10-13 (today)-RECPT NO.-0010374- AMOUNT - 1196.00 Date : 26-10-13 (today)-RECPT NO.-0010375- AMOUNT - 1946.00 Date : 26-10-13 (today)-RECPT NO.-0010376- AMOUNT - 8406.00 In last bill (Amount-8406): Sweat Shirt per piece 1099- I had taken only one and the cashier has shown as 2 nos. In good faith as usual I paid through credit card and came to home. After re checking I have noticed that instead of one cashier has mentioned as 2 nos i.e. total 1099 rs was paid extra by me. As i have come to my home I can not prove that I have taken only one sweat shirt. The logic is simple, in all the items of three bills he has mentioned QTY as 1 no. as each item is scanned to read bar code, but here he has simply mentioned 2 nos deliberately. This is clear cheating and I can not do anything except that I would stop shopping at Big Bazaar. Thanks for cheating me as I have saved a lot after deciding not to visit again. -- With Thanks and Regards (Shekhar Agarwal) Rohini New Delhi 9958867279

Very Very pathetic service of BIG Bazaar at The Great India Place, Noida, UP. They have debit card machines. Hence, all the cash boys leave their counter for every customer with card of the customer and come back with the receipt from those machines. It delays the check out process very much. The cash boys are very very arrogant and no one takes responsibility of telling customers about the issues they are undergoing. Completely inhumane treatment by this shop. I suggest not going to this shop if you are with kids, old people or have a little self dignity.

On 25th May I was buying cake from big bazaar phoenix market city. the people working in that counter they were very Ruth and not so responsive I would say they are very careless. they don't even know how to speak with customer. since I was not having any alternate option to purchase from other shop so I adjusted with those nonsense people n I purchase from there. I purchase some more gift item from your place n I would want them to giftwrap so I went to customer care desk over there same thing happened . all this happened in morning time around 11.30 am. It is not a complain please let them learned how to deal with customer. thanks A customer who like your store.

July 27 Sunday I went to big bazaar shop tnagar chennai... Inside the shop one person received my mobile no and said like we are getting married couples mobile numbers and today I received a call like did you gave your mobile number in big bazaar??? I told yes then she said lik you won a prize come and collect 45000 gift and kitchen set kindly come and collect it in this address.. After tat they cheated me 6000 rupees.. Why you are allowing this type of people inside the shop and troubling customers and also they are using your brand name

July 27 Sunday I went to big bazaar shop tnagar chennai... Inside the shop one person received my mobile no and said like we are getting married couples mobile numbers and today I received a call like did you gave your mobile number in big bazaar??? I told yes then she said lik you won a prize come and collect rs45000 worth gift and kitchen set kindly come and collect it in this address.. After tat they cheated me 6000 rupees.. Why you are allowing this type of people inside the shop and troubling customers and also they are using your brand name

Hi, This with one very ugly incident at the Big Bazaar Bangalore Malleswaram Branch premises. My Daughters ethnic wear was purchased which was tagged at 799/- There was a offer price of 399/- which was present on the stand from where this was picked up and also it was confirmed by the Apparels staff. During the billing as there were many items[close to about 42]..this item reconciliation was forgotten by me. The next day when i come and speak to the customer care..there is hardly anyone who is willing to come forward to address the issue. Some Umesh Pujari comes saying that he is the store manager[doubt very much based on his presence/appearance] he is very rude to ladies and does not have the courtesy to address the concerns. He wastes 40mns as he does not have value for a customers time and then walks away pretending to talk on his mobile. Now some piece of shit Prabhakaran/Prathibharan comes in the scene..acting as the big boss of the Malleswaram Big Bazaar. Pathetic Attitude, Irresponsible behaviour,Rude Arrogance and Faded Uniform add agony to the misery as he is not willing to address the issue. Two hours past the entrance at the this store..i still have not got my legitimate money back/refund and acknowledgement of the issue. The staff have behaved very rude on this and this misbehavior is not acceptable. Since i was getting late for the office hence i had to leave. Training both these Indecent men can be a opportunity for Big Bazaar Bangalore Malleswaram Branch. Well i have still not got my refund back and want the issue to be addressed. Let me know if any one can help on this? Regards, Priya Rai.

Bill No 0012472 Transaction No 42819 Some of the Items charged at More than MRP and some offers displayed were not transferred in Bill. I wonder how many customer checks bill properly. It took me more than hour to connect on Phone to book complaint , surprised that No printed on Invoice not picked by any one and Help Line number had long que and even after complaint there is no action till now.

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