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Ford India Customer Care

Ford, one of the most prominent automobile manufacturers in the world, has established a strong presence in Indian market and offers excellent customer care through internet, telephone and a numerous service centers spread all over the country. The following tips will help you to approach Ford customer care division promptly and more efficiently.

===Contact Ford customer-care via Internet===
• Visit http://www.india.ford.com and you can find information about various services/products offered including different car models, service centers, showrooms etc.
• To send inquiries, including feedback, requests for information, and complaint, fill out the form at https://www.secure.india.ford.com/servlet/ContentServer?cid=117885125452... or send e-mail to custmail@ford.com.
• You can submit a request for a test drive at https://www.secure.india.ford.com/servlet/ContentServer?cid=113197505215....
• You can request a quote at http://www.india.ford.com/servlet/ContentServer?cid=1132316149121&pagena....
• You can request a brochure at http://www.india.ford.com/servlet/ContentServer?cid=1132316149121&pagena....
• You can book a car service or repair at https://www.secure.india.ford.com/servlet/ContentServer?cid=117885125514....
• If you represent any institution and have any query related to bulk order, send mail to fbcindia@ford.com or send mail to regional corporate sales manager at the following e-mail addresses:
South– K.Suresh – ksures25@ford.com
North – Navneet Singh – nsingh48@ford.com
East – Kishalay Chowdhary – ckishala@ford.com
West – Swapna Latkar – lswapna@ford.com
National Fleet Sales Manager – George Varghese – vgeorge5@ford.com

===The different services offered via Ford online site===
• Sending query/complaint through e-mail.
• You can locate the nearest service center and showroom.
• You can find customer care numbers.
• You can request brochure, quote, test drive and car repair and service.

===Approach Ford Customer Care on the phone===
• Dial toll free 1800 425 2500 for Ford car related query and assistance.
• Alternately you can dial the number of nearest Ford outlet listed on http://www.india.ford.com.

===Approach Ford Customer Care in person===
One can visit the nearest Ford showroom or dealer for any product related assistance. All Ford outlets have dedicated customer Relationship centre.

===How to find the address of the Ford Showroom nearest to you===
You can locate your nearest Ford Showroom at http://www.india.ford.com/servlet/ContentServer?cid=1178851585622&pagena....

===How to find the address of the Ford Dealer nearest to you===
You can locate your nearest Ford dealer at http://www.india.ford.com/servlet/ContentServer?cid=1132316149205&pagena....

===Contact Ford Customer Care via Mail===
You can write to Ford Customer Care division at following postal address:
'''Mailing address:'''
Ford India Private Limited,
S.P. Koil Post, Chengalpattu – 603 204.
Tamilnadu, India

===Ford Regional Office Address and Contact Details:===

Ford Plant and Corporate Office
Ford India P Ltd,
S.P. Koil Post
Chengalpattu - 603204
Phone : 91 44 27454375
Fax : 91 44 27455177

'''Regional Office - North'''
Ford India Pvt.Ltd.
Tower A, Ground Floor,
Unitech Cyber Park,
Greenwood City,
Sector 39,
Gurgaon - 122001
Haryana
Phone : 91 0124 6743000
Fax : 91 0124 6743075

'''Regional Office - West'''
Ford India P Ltd.
301, Central Plaza
CST Road, Kalina
Santacruz (E)
Mumbai - 400098
Phone : 91 22 67024300
Fax : 91 22 67024305

'''Regional Office - South'''
Ford India P Ltd.
Block - 1B, 1st Floor
RMZ Millenia Business Park
143, Dr MGR Road,
North Veeranam Salai,
Perungudi, Chennai - 600 096
Phone : 91 44 24551500
Fax : 91 44 24559965

'''Regional Office - East'''
Ford India Pvt Ltd.
55/55/1, Chowringhee Road,
Chowringhee Court,
Unit 33, Second Floor,
Opp. Nehru Children Museum
Kolkata - 500 071
Phone : 91 33 40073930 - 34