GoAir, one of the leading low-fare domestic airlines in India, provides excellent customer support through various communication channels including online, telephone and customer support centers located in all major cities.
The following guidelines will help you to reach GoAir customer care division promptly and effortlessly.
===Approach GoAir customer-care via online===
• Visit http://goair.in/ and you can find links offering information on flight status, flight schedule, booking, prices, special offers and travel insurance.
• This site also lists customer care phone numbers.
• If your query is still not answered, visit Contact Us page http://goair.in/contactus.asp to find the contact details of the nearest customer care unit.
• To send feedback fillout the form at http://10.10.10.8/ff/flight/feedback.aspx.
===The different services that one can avail from GoAir online help===
• Searching and booking flights.
• Modifying/cancelling booking.
• Checking flight status and schedule.
• Sending feedback.
===Approach GoAir Customer Care on the phone===
• You can dial 24X7 toll free number 1800 222 111 from your BSNL/MTNL lines for assistance. For any other landline or mobile phone, dial 09223 222 111 to reach GoAir customer care division.
• You can find the phone number of GoAir airport office at your city at http://goair.in/contact_airport.asp. Following are the GoAir airport offices phone numbers for major cities:
Bengaluru: + (91) 0172- 2641462/ 5076283
Delhi: + (91) (011) 25671319/ 25674480 Fax: + (91) (011) 25671951
Mumbai: + (91) (022) 26264789 / 022-26264790, Fax: + (91) (022) 26156692
===Approach GoAir Customer Care in person===
One can visit the nearest GoAir airport office to get help on any issue. To find the address of GoAir airport office in your city visit http://goair.in/contact_airport.asp.
===Address of GoAir airport offices located at major Indian cities===
'''GoAir Head Office:'''
GoAirlines (India) Pvt. Ltd.
Paper Box House,
Off Mahakali Caves Road,
Tel: 91-22-6741 0000
Bengalooru International Airport Limited,
Devanhali, Bengalooru - 560300, India
Tel: + (91) (080) 47406091/92
Fax: +(91) (080) 47406093
GoAir Terminal 1D,
IGIA Airport, PALAM,
New Delhi -110037
Tel. Nos + (91) (011) 25671319/ 25674480
Fax: + (91) (011) 25671951
Chatrapati Shivaji International Airport,
Terminal 1B Gate No. 1,
Mumbai -400 099
Tel: + (91) (022) 26264789 / 022-26264790,
Fax: + (91) (022) 26156692