HCL Customer Care

HCL, the largest computer manufacturer in India, offers extensive customer care through internet, phone and physical relationship centers located all over India. The following tips will help you to approach HCL customer care division easily and more quickly. Approach HCL customer-care via online Visit http://www.hclsupportservice.in/index.htm and you can find information about various products and services like Laptops, netbooks, PC, gaming devices etc. If you have any query about ME laptops, you can visit http://www.hclstore.in/ submit your query through Quick Query form on the Home page. For any HCL product related query submit the form at http://www.hclstore.in/page.php?page=support. You can track your order status at http://www.hclstore.in/page.php?page=ostatus. If you need any assistance regarding driver download, visit http://www.hclsupportservice.in/drvr-dwnld.jsp. For Product support visit http://www.hclsupportservice.in/prdt-sprt.jsp and select your product. You can e-mail any product related concern/query to hcltouch@hcl.in. For call registration send mail to hcltouch.reg@hcl.in. You can browse product related FAQs at http://www.hclsupportservice.in/faq.htm. You can register for service or support for your PC at http://www.hclsupportservice.in/compln-desk.jsp. The different services that one can avail from HCL online help You can browse and buy products and create an online account to manage your purchase. You can track your order and submit a query. You can find the nearest HCL touch center. You can locate the nearest HCL Touch center. You can download drivers. Approach HCL Customer Care on the phone You can dial 1860-1800-425 or 0120-2406105 for HCL laptop and desktop related query. You can dial 1860-1802-425 for TFT related query. Telephone support is offered in 11 regional languages. You can SMS your query to +91 9911115555. The SMS format should be < TOUCH > < Machine Serial No > < Query >. Approach HCL Customer Care in person One can visit the closest HCL Touch, 24X7 customer care center, to speak to the customer care executive in person. How to find the address of the HCL Touch center nearest to you Go to http://www.hclsupportservice.in/srvc-cntr-lcton.htm# and select your city to find the nearest HCL Touch centers. Address of HCL Touch in major Indian Cities HCL Touch Head Office HCL Infosystems Ltd D-233,Sector-63 Noida, UP

Delhi HCL Infosystem Ltd S-10, Green Park Extension New Delhi

Kolkata HCL Infosystem Ltd B2C Support Division, 77 Eliot Road, 1st Floor, Near Suruchi Restaurant, Kolkata-700016

Hyderabad HCL Infosystem Ltd 44 Parking Area, Dwarka Das Colony, Chikoti Gardens Begumpet, Hyderabad-500016

Bangalore HCL Infosystem Ltd Shilak Bhawan, 2nd Floor, 204/B, Millers Road, Vasant Nagar, Opposite Ambedkar Bhawan, Bangalore-52

Mumbai HCL Infosystem Ltd HCL Tower, 360, Marol Military Road, Marol Naka, Ground Floor, Andheri East, Mumbai-57

Advertisement

You May Also Like

Comments

Dear Sir Reference to invoice No NIPL/SI/3323 Book No 67 Dated 17/02/2011 I have purched a HCL Note book coral i3/2GB/500GB/Doc(AE1V0997-X) 9101AE165610 ON 17th Feb2011 from NESSCO INFOSYSTEM PVT LTD, HO Shop No 1, Sakeena Plaza Lalbagh ;Lucknow U.P On that punched there was offer KODAC DIGITAL Camera and a Tracksuit signature by M S Dhoni but after a lot of reminder to shop keeper not cooperating, Please Guide should i go to consumer forum or any other way to solve my problem , Pankaj Srivastava 13 B/1 Badshah Nager Railway Colony Lucknow 9711401550 9453171335

Dear team, I want to check HCL desktop warranty period. Serial no: 2093A1254477 Thanks

Respected sir, i bought HCL (Mobile Excitement) laptop but my query is that on keypad of laptop "9" numeric key is not working also i have warrenty card along with validity of it. What can I do sir?

I have booked one child laptop on 26.07.2011 after making payment of Rs.1899/-. Till date it has not delivered. I have started follow up with Mr.S.Gurpreet around 20 days before and during this 20 days I have called on his mobile approx.200 times but he is not picking up phone. However after several request he has given one courier docket number 468307 and courier name AMPM. I have searched the said AMPM courier but they have no service in India. Now it is terrible situation to me to face my child(2.5 years old) because I don't have any answer when she is asking about the laptop. Till now there is no communication from your end. Can u please look into the matter and help me out. I am feeling that I have really been trapped by such a company which is one of the leading computer pheriphrals company in India. Please help me out. Eagerly looking for your co-operation.

I have purchased a HCL PC bearing no.7113AC204673 and Monitor 18.5" LED serial no.486111807589 at Bhubaneswar Orissa on 09-08-2011.wherein the warranty period is mentioned in the warranty card.but the seller has been told that the warranty period is coverd up to 3 years from the date purchase of said PC ,but there is no mentioned in the such card.Please comuunicate clarification to me as early possible.

I have purchased a HCL PC bearing no.7113AC204673 and Monitor 18.5" LED serial no.486111807589 at Bhubaneswar Orissa on 09-08-2011.wherein the warranty period is mentioned for one year only,but the seller has been told that the warranty period is coverd up to 3 years from the date purchase of said PC ,but there is no any period mentioned in the such card.Please comuunicate clarification to me as early possible.

I have purchased HCL Product of desktop computer on 17/04/2011 and PC serial No. 4111ac801691(Item code : ac1v0045). Now I am facing with KEY BOARD as not functioning of some more keys since last 10 days.

Dear Sir, I have purchased a hcl laptop notbook date is 21/7/2011 M/C SI.No: 4111AE817373 from HCL ME XCLUSIVE S.S.D.N INFOSOLUTION G-2 RAJA HOUSE, 30-31, Nehru place. sir iam facing many problem. softwere problem, Hardwere problem. i am bussiness man but this is not work properly. I want refund this laptop. it give me tense. so plz give my money i am purchased new branded laptop. plz call me 9911591679

Dear Sir, i am Ramdhani sharma. i have purchased a laptop HCL ME ICON M 54 and date is 21/7/2011 M/C SI.NO: 4111AE817373. HCL ME XCLUSIVE S.S.D.N INFOSOLUTIONS G-2 RAJA HOUSE, 30-31, Nehru place. i am facing many problem in laptop softwere and Hardwere problems sir iam purchased a laptop business purpose but he was not working properly sir i want refund this laptop i cant handle them. i want my money. plz call me 9911591679 ; 8860418045

dear sir i bought hcl tablet ae7(211dld001087) six month now the date i purchased this not responding properli i have bin complaint to the service centre delhi complaint no.8400063689 no responce than i visit mumbai service centre & submit their for reapiring on 8/11/2011 ch no.3702 from that days now three month if its not reapaireble return my money back so many time i use to told each &every hcl represntative my problem i saw promotion on home shop 18 in promotion they told u can make video cal through massenger .problem no.2 you tub video i cant see. watch photo gallery sd card not detecting .when i cal mumbai service centre for inquire for my tablet they talk to me very root from my side if i would like to sujest my family ,freinds,couliqe,group not to purchase hcl product.so athourty person u can do some things in this issuue our keep ignouring like others my name is mohammed hanif shaikh janta niwas khindi pada mulund 400082 my cell no.9920980288,9320066877,02225940933,9757348329 .should i go for consumer forum. plaese solve my problem.

Dear team, I want to check HCL desktop warranty period. Serial no:8094ax077622 Give me solution fast

Dear team, I want to check HCL laptop warranty period. Serial no:8094ax077622 Give me solution fast

dear sir , i have purchased a laptop 24x7 hcl ME XiTE 45 S/No 6104AE485829 from delhi , 1. plz find the warranty of above laptop 2. the battery shows plug in not charging what to do plz reply 3. is there any nearest service centre in srinagar send address. mob no .09419861864

sir mere laptop k sath mujhe bola gya tha ki tmhe 2year ki warranty apk home par provide kra di jayegi or meri warrnty card aaj tk mujhe provide nhi kraya gya hai plz meri warranty card mujh tk provide kraye . i am vikash mittal my laptop serial no.7111AE928514 plz mujhe mera warranty card provide krao

my name is vikash mittal my serial no. is 7111AE928514 sir mujhe laptop purchage time bola gya tha ki mujhe 2 year ki warranty card apk home par pahucha diya jayega or wo aaj tk mujhe provide nhi kraya gya hai plz mujhe mera warranty card provide krao plz mera mobile no . 9999576411 mujhe plz call krk mujhe santust karne ki krapa kareain.

Please sir laptop s/no-1121AE115188 mene laptop kharida huwa 4 month huwa hai but mujhe McAfee ka 1 year ka antivirous nahi mila hai . Mob No-09679071109

laptop s/no 1121AE115188 im buy a laptop before 4 montha but I canot received McAfee antivirous.please give ma antivirous. 09679071109

I want to check HCL ME laptop warranty card & my 6 months additional warranty.PLZ give me solution fast. sl no 3121AE183266.

sir, the battery shows plug in not charging what to do plz reply

sir, the battery shows plug in not charging what to do plz reply

Pavtube Blu-ray Ripper is an all in the same Blu-ray and DVD ripper, converter and editor. It is mainly cast-off to convert Blu-ray and DVD movies to compatible video or audio format. Then people can back-up the DVD flick picture show on their computer or get a kick it on iPod, Phone etc, consistent after a promote restyle in Adobe Original (Initial do not mainstay betoken DVD instantly). With a really uncontrived and very red interface, Pavtube Blu-Ray Ripper is leisurely to use. Simply interpolate a disk and the chapters will act, allowing you to preferable the ones you longing to convert. A preview window lets you view and thumb as a consequence each one. There are lots of format options in Pavtube Blu-Ray Ripper, and they are position up in profiles that are ideal for beginners. Most popular devices from their own profiles, so you don

Dear sir, i purchased a HCL TFT monitor for about 6 to 7 months back and it is still under waranty period, but the problem is, O n the screen of monitor there is an horizontal line as appeared . Pleaaaaase give me the solution for this problem as early as possible

Dear sir, i purchased a HCL TFT monitor for about 6 to 7 months back and it is still under waranty period, but the problem is, On the screen of monitor there is an horizontal line as appeared . Pleaaaaase give me the solution for this problem as early as possible

Dear sir, i purchased a HCL TFT monitor for about 6 to 7 months back and it is still under waranty period, but the problem is, On the screen of monitor there is an horizontal line as appeared . Pleaaaaase give me the solution for this problem as early as possible

complain.:- sir, mere pc ka serial no. 6113AC186350 he. my pc(desktop) me motherboard ki problem he. jisko under warranty repairing karwane k liye mujhe jaipur ke hcl service centre ka address btao jo desktop pc repair karta ho.yeh address jo ki niche likha hua h usne mujhe kha ki me kewal laptop repair karta hu desktop nhi. so please tell me another address on my mail or contact no. 9887028539 8890502264 thank you

I had bought hcl me laptop(sl no-9111AE005082)last year.i want to know during purchasing what was email or mobile no. have been used.please sent me it,s very urgent.need for serviecing.contact no.9153029986''

My DVD drive of desktop serial No 6113AC182643 AC2V0118 is not working.I have tried to contact with customer care several times, but after a long waiting only pre recorded voice are hearing.you are requested to send technician to solve my problem.The desktop is under warranty period.My address is Praveen Kumar P, Qtr No 89,AD Dappar, Teh- Derabassi, Distt - Mohali, State Punjab, pIN 140506 near toll plasa Chandigarh Ambala Highway. Mobile No 9646131482.please treat matter urgently.

sir hamne hcl me ka laptop liya hai jishka s/no. 911AE008128 hai abhi ye warranty me hai ye system hanck karta hai ishki speed bahut slow hai aur ishka wi.fi bhi kam nahi karta hame ishka salution chahiye sir pls help me

I have purchased hcl product of desktop computer. I want to check hcl desktop sl.no:4113aa156329 under warranty period please give me solution fast. Cell no 09864425813

I have purchased hcl product of desktop computer. I want to check hcl desktop sl.no:4113aa156329 under warranty period please give me solution fast. Cell no 09864425813

my leaptop is hcl me l1015 working very slow and while i play video player then it doesnot play continuously. please quick solution

my laptop model no.HCL ME L1015 is working very slow and while i play videos from videoplayer it does not play continuosly . Please provide me quick solution.

my laptop model no.HCL ME L1015 is working very slow and while i play videos from videoplayer it does not play continuosly . Please provide me quick solution.

Dear Sir I purchased a HCL laptop B38 C2D with serial no.2094AX276905. The top case has broken due to non function of the hinge and need imediate repair. Can you please help me and cotact over 09437142059. Thanking you

dear sir, i had purchased a hcl me u1 tablet on 21 oct 2012 for my study purpose as i want to see my classes om tablet, but it has stopped working on 15 nov 2012 then i submitted to service center on 20 nov 2012 and service center head told me that you will get your tablet in 10 days. But still after 18 days they did not give it to me by saying that they had demanded part from the co. but co. has not sent him the parts. I talk to customer care but did not get the satisfied reply from them. I mail to the nodal officer but there is no reply from them. I sent a mail to nodal officer as a notice for refund of money with damages before filling case in consumer court. During 18 days I have suffered a lot in my study. I need your help pls help me over this matter product detaios r as follows serial no. 912STN123550 CASH MEMO NO .155

sir,mere tab main net connect nahi ho rha hai.so pls solve my prblm.nu 9031435168

email id:-sumeshyadav007@yahoo.com or sumesh.itoyj@gmail.com Mob No:- +91-9555176603 Hcl U1 :- (912STN122608) Purchage date:-6 December 2012 Retailer address:-Spice retail ltd .15 New Ganghi Nagar Ghaziabad (up) Retailer mobile no:- +91-8826894229 Complain:-Dear! Sir! My name is Sumesh Yadav. I purchage a hcl u1 tab on 6december 2012. But Tab purchage ke first day hi jab maine upper icon grid view ko operate kiya nd rotate it in vertical direction from horigontal and goes to home then its gonna permanently hang and there are no any operation be work by this tablet,, jab tak ki iski battary khatm na ho jaye,,,jab next day maine customer care ko call kiya to muzhe pin ke help se reset karne ko bataya gaya when its hang ...but its hang daily three or five times in whole day and every time I have last option to reset. And its tab have another problem is :-its volume (+) button dnt work properly all time...some times work some times doesn't work. Jab m apne retailer ke paas gaya to he advice to me .Tum hcl care se request no submitt karo nd apne email pe complain request care se send kar ke lao then I help you. Jab maine hcl customer care mai call kiya complain request ke liye to aap ne advice diya tab setting m jakar reset krne ko ..I reset my tab.but this problen isnot solved properly . Next day when i call to hcl customer care then he say to me aap retailer ke paas jakar muzh se baat karao then I help you and try to replace your tab. Ater that I had gone to retailer about 7pm On 12 december and jab hcl care centre pe call kiya to care ka working time over ho gaya tha and after that retailer ne muzh se kaha ki 13 Dec ko aao. Jab m today(13Dec) ko retailer ke paas gaya and hcl care mai call kar ke aap se problem related retailer se baat karwaya then you say today mere tab ki relpacement warranty ki 7days ki validity khatm ho gaya. Hcl care advice to me ....send a email to this email id and hcl company care about your problem!! Sir!plz concorn about my problem and try to replance my tab with another hcl u1 as son as it posible. Sir! You can also contact directly to my puchage retailer and do own inspection. Thank you!

how to check hcl me laptop battery warrenty

Hcl tabs are worst tabs and their service centres are even more than that

Hcl tabs are worst tabs and their service centres are even more than that

Punjab amritsar service centre is worst.

laptop sno-A111AE034675 dvd writer ki problam h camplene ID no-8501882532 login 02/01/2013 ko vill-gangarampur post-todda ditt-shamli pin-247778 neyar by chushana (up) mob no-09758782172 karnal 35km h(HR) or meerut 105km h(UP)me hai

how can i update my hcl me u1 tablet 4.0.3 to 4.0.4?????

my complain no is 8502056128. when you solve my problem?

This should not happen to any of HCL's customers. That's why I am posting this message here. Sirs/Madams/Friends, I bought this HCL ME Tablet U1 "S.No: 812STN068627" on 29-09-12 at Spice, mantri mall, Bangalore and used only for 14 days. The touchscreen failed - reason I don't know. I just traveled in a train - AC compartment - from Chennai to Bangalore (used most of the time in the train itself) and after using put in my bag and reached home. To my surprise, upon arrival the tablet didn't display and I found a crack at the centre. Gave the tablet to the Chennai customer care for repair on 15-10-12 and the agony started from that day onwards. The only contact in the customer care - Ms Sumathy (cleverly did not allow me to speak to her manager or higher ups), said the touchscreen failed due to mishandling and can't repair free of charge. I told her to start the repair process, I will write to the higher ups explaining my position. It took them more than 3 months to repair the tablet and by that time I might have written so many mails to all concerned in the customer support/care in Chennai and Head office. No one bothered to address my grievance and most of my mails were ignored. Ms Sumathy was stubborn and told to pay Rs 2100 upfront and take the tablet. I was not ready, I could not accept the fact how a product could fail within 14 days for no fault of mine. HCL should have given a protective hard cover along with the product, but nothing. Not even a warning that the screen is susceptible to failure and the customer needs to take care. By this time, HCL also reduced the price of the said product drastically with so many freebies along with that. I felt cheated. But to put the matter to rest, I told Sumathy of HCL to return the money minus the repair charge. Not agreed. I then told to give me only half the value ie Rs 4000. Not agreed. Finally I asked, at least give the protective hard pouch with USB key board free of cost which HCL is selling as an accessory to this product, and I will pay the Rs 2100 repair charge. At least the product should not fail again, right? Not agreed. Ms Sumathy stick to her guns and HCL never bothered to address the reasonable grievance of its customer. Finally Ms Sumathy said that we reversed the repair and is now available at the condition as the way I first brought in first, please come and collect. Is that how a corporate like HCL do to its customer? Fantastic. I told Sumathy, I can't come and collect as an unrepaired/ failed tablet is of no use to me. You better break it. No reply thereafter. Seems HCL, Chennai is happy having settled the issue. Friends, that is my experience with HCL. I wish you share this story in your page too. My friends too will do the same. If anyone interested in reading the copies of the emails I sent, please write to me at amohandasblr@gmail.com. I am sure it won't bore you, but make you aware, which I think is important. After all, I lost quite a lot of money and peace of mind. And learnt a costly lesson. But the lesson should not cost you. Thanks & Regards, Mohandas.

Don't show video and image in gallery tablet model u1 and problem in download app

Don't show video and image in gallery tablet model u1 and problem in download app

sir mene 10-1-2013 ko u1 tablet liya tha pr usme battery ki problem h uski battery 1 hour bi nhi nikalti please sir replacement my tablet battery my tablet code912STN107250 MOBILE NO.9254703290 ADDRES..DADLANA (PANIPAT)

sir, i want to know that HCL tablet ME G1 is launch in Indian Market and it is available in any store in Mumbai

dear sir' i had brought the desktop computer of HCL (sl no.A123ac474705)/(ac2f0019)on 22nd jan 2013 under the warranty period there is a problem in my desktop the problem is my usb port device is not be working and i many time call in service center but there was not responding from here pleas contact me immediatly in this no. pleas sir 8981170870/9903721352

Pages

Add new comment

5 + 2 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.