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HDFC Customer Care

Submitted by Ekikrat on Wed, 07/22/2009 - 23:12

For its millions of customers the HDFC has a customer care which provides wide range of support to the queries and complaints given by its existing customers. If you have any queries about the products offered by HDFC, the customer care has provided frequently asked questions (FAQ) section in the website of the HDFC. You can log on to the website of HDFC and select your product to know the frequently asked questions along with answers. The products information in frequently asked questions section has two categories one for residents of India and the other for NRIs.

Contact Online To know answers for your queries or to request information about a product or to give your valuable feedback about a product you can log on to the website of HDFC and fill up a form online. The customer care executives of HDFC will contact you as soon as possible along with information regarding the product you requested.

Call Customer Care To request information about a product or to know answers for your queries or to give your valuable feedback about a product you can call the HDFC customer care executives. You should keep your debit card or credit card or your account number ready to validate your self before proceeding with the call.

Addresses To write to HDFC customer care the following addresses will be helpful to you,

HDFC Bank House Senapati Bapat Marg, Lower Parel, Mumbai 400 013

For Credit Card Queries HDFC Bank Cards Division, PO BOX No. 8654, Thiruvanmiyur PO Chennai – 600 041

Tips to contact Customer Care

  • It is always better to record the conversations of your call if you are calling customer care.
  • Always ask for a written statement for the information told to you about a product or service.
  • It is better to contact the HDFC customer care on phone instead of online.
  • Be to your self; do not go with the mesmerizing words of the customer care executives.
  • Write down your questions on a paper before calling HDFC Customer care.
  • Do not disclose your personal information like PIN number to any customer care executive.

Comments

I WANT REGISTER MY E-MAIL {tanwanikanaiya@yahoo.com} ID IN HDFC BANK SO HELP ME HOW TO REGISTER IT? INFORM ME ON MY E-MAIL ID

go to HDFC Netbanking site, on the right hand side, you should be able to see register email option. If you still can't see, ask the HDFC phonebanking people or get back to me.

Hi i have applied for the hdfc credit card and submitted all the doc. but till now i did not get my credit card. i have check online status is "DISAPPROVED" PLEASE RESPOND TO LETTER SENT TO YOU FOR FURTHER PROCESSING OF HDFC BANK CREDITCARD QUOTING THE APPLICATION REFERENCE NUMBER But i did not get any latter till now can you please send that letter on my mail so will revert you soon my Application Reference Number 12121716963960N1 i am waiting for your reply Thanks Pradeep

I wnt to update my new e mail id so that i can access my home loan accont. my earlier e mail id hacked. s mishra09909924720

I want to recharge from my account but i can not do so. please tell me what is the reason behind this.

My savings bank A/C no. is 05541050033526 at Jaipur .My Email Id. is now rammohan.sharma90@yahoo.com & my mobile no. is now 9953457671.Kindly update and these facts to my A/C with the HDFC BANK RAM MOHAN SHARMA

i recieved OTP for generating PIN but some personal reasons i am not generated PIN ,now my OTP was expired. how to get new OTP for generating PIN

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