The HDFC bank offers '''HDFC Phone Banking''' facility for its customers through which you can access your account and manage the transactions on phone at anytime from anywhere. While you start a new account with the HDFC bank you will be given a Customer ID number along with the welcome letter. After you receive your welcome letter you can apply for your Telephone Identification Number (TIN), which acts as a password for HDFC phone banking facility.
'''Register for HDFC Phone Banking'''
To register for HDFC phone banking facility you can download the phone banking application form from the HDFC bank website. Then you can fill it completely along with your signature and you can drop it in your nearest HDFC bank branch. You will receive your Telephone Identification Number (TIN) through courier. Before registering for phone banking facility you should have a active HDFC bank account.
'''Services offered through Phone Banking'''
* Demand Draft request
* Know latest Interest rates
* Know about latest HDFC bank products
* Report loss of debit card, credit card and any cheques
* Bill payment service
* Funds transfer between accounts
* Fixed Deposits
* New Cheque book request
* Know Cheque Status
* Know Account Balance
The HDFC bank uses Interactive Voice Response System (IVRS) to provide its customers a safe, secure and fastest phone banking service. Through IVRS the confidential information of a customer is kept secure from the bank’s customer care executives. After dialing for phone banking you can follow the instructions of IVRS to enter your account information to validate yourself.
The HDFC bank Phone banking facility avoids the long queues and lots of paper work. With HDFC bank’s phone banking you can manage your account by a phone call. The HDFC phone banking uses good infrastructure and standard technologies to provide safe and secure service to its clients. Sometimes the HDFC phone banking may not provide you all the facilities, in such cases you can opt for net banking facility or you can visit your HDFC branch and consult your banker for the services you are looking for. The HDFC phone banking facility is offered for free of cost. No additional fee is charged for this facility.