IFB Customer Care

IFB, India’s one of the largest consumer products companies, offers excellent customer support through Internet, phone and service centers located all over India.
The following tips will help you to approach IFB customer care division easily and more quickly.

Approach IFB customer-care via online

• Visit http://www.ifbappliances.com and you can find information about various products and services like oven, dryer, washing machine, service centers, support etc.
• If you have any query, send mail to web_sales@ifbglobal.com.
• You can register your compliant at http://www.ifbappliances.com/webapp/wcs/stores/servlet/complaintRegistration?langId=-1&storeId=10001&catalogId=10051.
• If you have any query regarding exchange offer, fill out the form at http://www.ifbappliances.com/webapp/wcs/stores/servlet/exchangeEnquiry?langId=-1&storeId=10001&catalogId=10051.
• For any product enquiry, fill out the form at http://www.ifbappliances.com/webapp/wcs/stores/servlet/productEnquiry?langId=-1&storeId=10001&catalogId=10051.
• You can submit your feedback at http://www.ifbappliances.com/webapp/wcs/stores/servlet/customerFeedbackForm?langId=-1&storeId=10001&catalogId=10051&page=submitfeedback.
• You can request for annual maintenance of your product at http://www.ifbappliances.com/webapp/wcs/stores/servlet/warrantyAMC?langId=-1&storeId=10001&catalogId=10051.
• You can order Additive products online at http://www.ifbappliances.com/webapp/wcs/stores/servlet/additives?langId=-1&storeId=10001&catalogId=10051.
• You can download product manuals from http://www.ifbappliances.com/webapp/wcs/stores/servlet/download?langId=-1&storeId=10001&catalogId=10051.
• You can apply for an IFB privilege account at http://www.ifbprivilege.com/care_privilege.html.

The different services that one can avail from IFB online help

• You can register for an account and use that account to buy products, seek support, check order status and avail special offers.
• You can submit a query.
• You can find customer care numbers and contact details.
• You can submit feedback and complaints.
• You can place an annual service request and an exchange query.

Approach IFB Customer Care on the phone

• You can dial toll-free 1860 425 5678 (BSNL and MTNL) and 3900 4321 (other lines) for any IFB product related query.
• You can SMS IFB to 58888 and a customer care executive will call you back.

Approach IFB Customer Care in person

You can visit the nearest IFB dealer of service center for any assistance related to IFB products.

How to Locate your Nearest IFB Dealer

Visit https://www.ifbappliances.com/webapp/wcs/stores/servlet/dealersearch?langId=-1&storeId=10001&catalogId=10051 and select your Area/State and city to see the list of IFB dealers in your area.

How to locate your nearest IFB Service center

Visit https://www.ifbappliances.com/webapp/wcs/stores/servlet/serviceNetwork?langId=-1&storeId=10001&catalogId=10051 and select your State to see the list of IFB dealers in your area.

Contact IFB Customer Care via Mail

You can send general query, concern or complaint to following postal address:
IFB Industries Limited
Home Appliances Division, Plot No.IND5, Sector 1, East Calcutta Township
Kolkata, West Bengal
India 700107