IRCTC Customer Care

i have changed my profile by updating the phone no and change in the e mail addresess,but when i am approaching the login page iam not able to use the password
my login id puttu345

Sir,

please activate my ID rstyagi586 and send password of this Id.I will be use this ID only In future and Please deactivate other ID .
I required this because I am going to book the tickets .

R.S.Tyagi

I Was booked an e ticket from Jammu To Abu Road of 22-05-211 on 19-05-2011.I pay Rs.
500. But the ticket was not delivered to me. Plz. check out my claim and Confirm me immediately.It is your most kindness.Sir I am waiting your reply.

i have changed my profile by updating the phone no and change in the e mail addresess,but when i am approaching the login page iam not able to use the password
my login id anandtanni

I have been booking tickets frequently on the IRCTC until couple of days and I currently have couple of tickets to travel in couple of days and cancel a ticket as well.

As I was going thru the login process, I got the update screen and I was unable to login bypassing this screen and hence I updated the screen. The screen wanted for mobile number which on updating, the screen refreshed stating the number is in use. I had to provide alternate mobile number and update the screen and undertake the login process. On doing so, the page is refreshed with message password incorrect screen.
Can any one suggest how to login. More over, change password asks for mail password and mobile password apart from secret question. I am aware of the secret Q & A but i haven't encountered this Email and mobile password while signup.
Is there a way out to get the tickets and also cancel the tickets.

Thanks, look forward for some way out.

Chandra

Dear Sir,
Myself, Anil Pal. I had already complained but ur side not risponding I have the TRACK ID OF MY DEDACTED MONEY. So Please send my E-Ticket & If u are not able to find my E-Ticket So Please refund MY MONEY IN my A/C.
Thanks & Regard
ANIL PAL
9268703197

I reactivated my account 2 days back by giving my e mail id and mobile number. I did not get any message to my mobile and hence i am unable to login now. Please reactivate my account and send me a fresh mobile password.My login id is sivamala58

i reactivated my account 2 days back but i did not get any mobile password. I am unable to login to my account. I have to take print outs of tickets for traveling next week. Please reactivate my account. My account id is sivamala58

I am not able to login in irctc bcos it says that pwd is incorrect.Even if i go thro forgot pwd link, I could not receive the mobile(no is correct only) verification pwd.(e mail verification pwd received).My id sgb_99.I need to cancel nxt week journey tkt.pls help.

please tell me how to get a new agent create

Sir
I have changed my profile for updating the mob No and some other details,but when i am approaching the login page i am not able to use the password my login id is M15670088 and old Passwords was 15670088. I have got accordingly mobile verification passwords which is Mwg719 at Mob No 8006590379. Now I am unable to opened my ID due to unaccepted passwords. So you are requested to take needful action at the earliest and send your reply at my email ID which is ims7085@gmail.com.

SIR/MADAM,
I lost my password.even though i have entered correct password,it displays that something is wrong...please help me
out to recover my account..

I booked an e ticket from RUDRAPUR To LUCKNOW JN on 28-07-2011.I pay Rs.470. from HDFC Bank against reference no.728095047 But the ticket was not delivered to me. Plz. check out my claim and Confirm me immediately.It is your most kindness.Sir I am waiting your reply.

I tried booking e-ticket to cuddapah(HX) from Chennai(MAS)for train no: Mumbai Express (11042) it always shows NOT AVAILABLE, So I called customer care to enquire why it is showing NOT AVAILABLE he replied saying that there is no quota to book ticket to Cuddapah (HX) if that is the case why there is a stop in that particular station.
If the train stops in that station there must be availablity of booking a e-ticket. Can you correct if I am wrong.

Regards,
Ravi

Sir, I have a IRCTC account i.e. lazi4u, but the account not opend till two week. Please re-activate the account and send my new e-mail i.e. lazi4uprak@gmail.com or my registered mobile no i.e. 9446326985.

Sir, I have an IRCTC account but the same not opend from two week. I request you to re-activated the account and sent details to my new e-mail i.e. lazi4uprak@gmail.com or my registered mobile no i.e. 9446326985

Hi, Sir I have cancelled my e ticket.But money not refund to my account.
PNR No: 4331293804
Date of journey: 13-Aug-2011

My PNR 4328854450 for journey on 3.8.2011 by T/No 12509 - Train cancelled, TDR filled on 6.08.2011 (REF : ekt2011086003018385) No refund yet and no communication either. Please settle without any further delay - Subir Kr Dey

sir i have booked e ticket in my account.the amount rs. 738 in my credit card deduct but i have not recived e ticket my login account name is arunagg206 my credit card no is 4182120100473519 please check the status and booked my ticket or refund amount in my credit card account

Process of profile update fails. System not accepting my mobile number & says it is already registered. Customer service asks to change the mobile number instead of fixing the problem. Several email correspondence yielded no result.

I have booked an e ticket from Jasidih To Chhapra of 27-10-211 on 07-10-2011.I pay Rs.
350. But the ticket was not delivered to me. Plz. check out my claim and Confirm me immediately.It is your most kindness.Sir I am waiting your reply.

Regards
Rakesh Shrivastava

My PNR 6361048821 for journey on 31/07/11by T/No 12832 - Not travled, TDR filled on 01/08/2011 (REF : ekt2011081002987016) No refund yet and no communication either. Please settle without any further delay - B B PRADHAN

plz do it fast

I had changed my profile by updating the phone No. While approaching the login page mobile verification code is being asked. I didn't got the mobile verification code. Please forward the same through my e-mail id or through newly registered mobile phone. my login id ajithsteno.

Sir,

I have changed my profile for my user id rkdashubha on 3 oct 2011 since then no mobile verification has been sent as complaining on phoning/emails frequently. but helpless

Dear sir,
I have filed my TDR on 23 May 2011. My PNR No Is 6455780767 My trasation ID is 0343357666 and ref No is ekt2011052302605314. And the second TDR I have filled on 18 Jun 2011 my PNR No is 6359142692 My Transation ID is 0353550337 and Ref No is ekt2011061802735650. but since then staus is showing forwarded to Railway. Pl do the needful so that I can get my money back.

sir, i am booking ticket through internet.go to payment option payment has been clear but not recived any ticket....plz help me

sir, i am booking ticket through internet.go to payment option payment has been clear but not recived any ticket....plz help me

My user id is francisben,I have registered last week, but i have not yet got my password. I would like book tickets online.so see that i get my password through my registered email or cell no,
thank you

Sir, I have a IRCTC account but the account not opend till two week. Please re-activate the account and send my new yadawrambhawan@gmail.com or my registered mobile no.9452452705

My user ID for ICRTC is vethavathy, I have forgotton my password, when I clicked forgot password it asked what was tha name of my first school, I gave the right answer but it said wrong answer.
please help me to get my password and to use the facility.

thanks

I have not alloted the login password through my e-mail id by the IRCTC after newly registered in IRCTC website

how much wil be the extra cost for 3ac tatkal ticket?

sir
TRAIN NO 16517/16518 YESHWANTHPUR-KANNUR EXP IS HAVING A STOP AT KENGERI(KGI) BUT WE ARE SHOCKED TO KNOW THAT THE STOP WILL BE REMOVED FROM JAN 2012.
WE REQ NOT TO CANCEL/REMOVE STOP AT KENGERI AND MAINTAIN THE STATUS CO
REGARDS

Sir, I have an IRCTC account but the same not opend from two week.my id is eshi I request you to re-activated the account and sent details to my new e-mail i.e. mathivanan201@gmail.com or my registered mobile no i.e. 9987971950

MY Login ID is not working after clicking on verifiy email Address.
Actually my email ID ,which was registered with IRCTC was my old company email ID which no longer working now after that I tried to change that then after that i am not able to login.Then I tried forgot password option but there also it says password has been sent to registered email ID.So kindly help in again resetting password along with email adress.

12224 ERS LTT DURONTO ERANAKULAM JN 21:30(DEP) LOKMANYATILAK T 18:15(ARR)
12223 LTT ERS DURONTO LOKMANYATILAK T 20:50(DEP) ERANAKULAM JN 17:45(ARR)

PLEASE PROVIDE OFFICIAL STOPPAGE AT MANGALORE JUNCTION(MAJN) FOR THE ABOVE DURONTO AS IT IS VERY BENEFICIAL MFOR PEOPLE TO TRAVEL TO MUMBAI AND ERNAKULAM IN LESS TIME.
ALREADY THE ABOVE TRAINS ARE HAVING TECHNIVCAL STOPPAGE FOR FILLING DIESEL TO LOCOMOTIVES AND WATER TO COACHES.MANY PEOPLE TRAVEL FROM MUMBAI TO MANGALORE JUNCTION BY PAYING FARE UPTO ERNAKULAM AND GET DOWN HERE. PEOPLE ARE READY TO PAY FARE FROM ERS TO LTT AND VICE-VERSA. IF AN OFFICIAL STOPPAGE IS PROVIDED.

sir,
MY IRCTC ACCOUNT IS DE-ACTIVATED AND CANNOT BE OPEND,PLEASE RE-ACTIVATE TO TAKE THIS VALUABLE SERVICES.
THANK YOU.MY E-mail: Address is as above,my mobile no. is 9425014693

sir My name sudha rani i am registered irctc on net rail system but my id don't login plz verify the my account My Id SUDHARAN

I resister my mob no 9437552679 and mail address as above but i did not got any mail but i got only mobile verified code as rjs992 and my user ID is rrrshial pl re-mail my passward to folloing email Id or cancell it for fresh resistation

How to activated my IRCTC account please send my user name and password

please sent my user name and password
Please activated my IRCTC account

user name and pass word

Hello,
I'm a software engineer and I wanted to do my academic project on railway reservation. I wanted related data in XML format. How can I get that?

I have booked the ticket today but money deducted from bank. when i searching for reserved ticket status saying [money not received from bank]

My Transaction ID:0465141860

Kindly please reply ASAP

my user TD-dollygh1

Please rest set the my password

Dear Sir,

Yesterday morning i booked an online ticket from BBS to BSL, on the first attempt after submitting the credit card details it shown a message on screen that " Due to slow connection request can not be processed, please try again" , So, after some time again i tried that time my transaction executed successfully. But i got sms for two PNR no., when i inquired about it from cutomer care they told me that i have done the booking twice, I told them that first time it shown an error and transaction could not be completed. But these people are not ready to listen that it happened due to their server problem. Since its a tatkal ticket so they are not refunding the amount which is Rs. 2836/-.

Sir, I just want to know that how two tickets can be booked on a same PAN card No.?? Isn't there any system to check the double entries?? Secondly , there was a technical problem at their end why do a customer bear the loss due to their inefficiency???

I had sent several mails to customer care but they are saying only one thing that I should have checked the booking history. Sir, When so clearly I am getting a message displayed on computer screen that I ll have to try again then what should i do in that case?

Sir, since I am an employee of a company and I was doing this transaction for my boss I cannot take the loss of Rs. 2836 which is caused due to slow server of IRCTC.

You are requested to kindly look into this matter and do the full justice.

Regards,
Ruchika
Email: ipd.ruchika@gmail.com

Sir,
In irctc online railway ticket reservation system, choice for birth is confirmed after payment being made through net banking. For senior citizens like us and particularly with critical knee problem worst even with knee replaced, we have to opt for lower birth which we could not get trying 5/6 times, when availability shows 50 or more. As we can not afford such huge money to be blocked, we attempted 4/5 times and being failed we stop. Ultimately we could not get the advantage of the online booking system. This WAS my experience to book tickets for me and my spouse in 3 tier AC in ‘ YPR-HOW’ Duronto Express.

So it is my humble request to the Railways authority to relook and modify the soft ware if possible, so that if preferred birth is not available, it will instantly prompt “not available” and block at that point. and hence money can not be blocked unnecessarily, then we can try further till our choice is fulfilled.
Thanks,
Look forward for a way out.

Dear Sir,

Yesterday morning i booked an online ticket from SBC to BPL, on the first attempt after submitting the debit card details it shown a message on screen that " Due to slow connection request can not be processed, please try again" ,and the amout was deducted for tatkal ticket..and i didn't get msg from irctc,, please check the below msg which is showing in failed transaction
0480197466 Settlement Requested Not Booked Rs 602 CITI
and Sir i have cacelled ticket at 02:04:2012 and it's showing ticket was cancelled but didn't get msg ..and 2 ticktes also cancelled but still didn't get amount of that hence i have canceled at 29:03:2012 ..

PNR details

for 3 rd apirl which i cancled and didn't get msg PNR no.is 4339333239

for YPR to BPL pnr no is 4550739623 .I got msg but amount didn't come

BPL toYPR pnr no is 2561114179 I got msg but amount didn't come

my login id is khamsingh

and contact no is 9538360790

Please reply back to me asap

Thanks

How to activated my IRCTC account please send my user name and password

How to activated my IRCTC account please send my user name and password

Sir, i got only mobile verification code when newly signed up. Password through email is still awaited. Pls do the needful ASAP. Thanking u

ticket in waitlist amount not refunded till date journey date was 12/04/2012

Dear Sir,
I have IRCTC ID and a regular user, since last one month or two the site has become slow and I find it extremely difficulty in booking a railway ticket as many time page gets expired due to slownes of the system / site. Please take necessary action at the earliest.
Saumendra Narayan Halder
Kolkata,
Mob No. 09748815423

I booked an e ticket from BANDRA TERMINAL To BHACHAU on 05-05-2012.I pay Rs.580. from SBI Bank against reference no.0494847631IGA5137472 TRANSFER TO 30911412871 SBI I.R.C.T.C. COLLECT, But the ticket was not delivered to me. Plz. check out my claim and Confirm me immediately.It is your most kindness.MY ACCOUNT WAS DEBITED RS 580/-, KINDLY CREDIT BACK MY ACCOUNT

Sir I am waiting your reply.

Sir, I wish to change my Residential Address recorded in my IRCTC account,please intimate as to how to go about it. Thanks.

Sir,

please re-activate myirctc account ID bd2382429 which is temporary blocked by you.because I am going to book the e-tickets .

buddha deb bhattacharjee

Today using my login kshridhar i booked on ticket PNR 8202507135 where i was suppose to receive SMS but notgot SMS on the number entered in booking can you please get this SMS retriggered.

Transaction ID: 0497992659

for more deatils you can oontact me on 9845431545

Dear sir,
I have IRCTC ID and a regular user since last 3-4 years, right now i forgaot my passoward so please send the my passward by mail. my mail dabokil@rediffmail.com as registerd with you, and my IRCTC ID is rajubokil. cell no. 9425400112 pl. send as early as possible.
Thanks
DEVDATTA BOKIL

Manyawar, Train no.5101/02, ki internet se jankari ke liye train no. kya type kare.kripya batane ka kast kare. dhanyabad mob.no.9650757480

my transaction is failed due to internet slow my transaction ID 0504739691 and my money is deducted through my account please transfer my money in my bank account

Dear Sir,
Myself, SARFARAZ AHMAD. I had already complained but ur side not risponding I have the TRACK ID OF MY DEDACTED MONEY. So Please send my E-Ticket & If u are not able to find my E-Ticket So Please refund MY MONEY IN my A/C.
TRANSACTION ID
0510420531
0506463877
0506483847
0505791689
0500592658

Thanks & Regard
MOBILE: 9507787883

I have received sbi railway card but i am not able to use lot of time i tried to customer care but no responce. Now i need to know how to use this card where i get the password to use this card. Already i send mail to shubhyatra@irctc.co.in but still i have not received any mail from your end. i request you do needful for the same.

dear sir a want create new agent u full detail ple my id thank u sir

Dear Sir,

I have booked 2 tickets from Bangalore to kacheguda, and return from kacheguda to bangalore through mobile ngpay, but still awaiting the reply throu SMS or Email. But the amount have been debited from my account. Pls suggest what's the solution.
My COntact - 9880068570, 9844880154

Dear Sir,

I have booked 2 tickets from Bangalore to kacheguda, and return from kacheguda to bangalore through mobile ngpay, but still awaiting the reply throu SMS or Email. But the amount have been debited from my account. Pls suggest what's the solution.
My COntact - 9880068570, 9844880154

my irctc account with user name "mdh2" has been suspended since the last 4 days

request you to activate the same and inform me in this regards at my registered cell no. and email id

all the customer care number mentioned on your website are out of order. Pathetic service.

Please update so that we can contact when there are problems.

Dear sir,
Please activate my account.. while i am access to pnr status or some other option the message displays as "You are not allowed to update your account as you are suspended user".
myuser id is : fasteres
please do this needful and as soon as possible... thank you sir..

Dear
Sir,
Iam irctc member but my id is not open. When my id and password is correct.plese check my id.

Thanks & Regards
Amit kumar thakur

Dear
Sir,
Iam irctc member but my id is not open. When my id and password is correct.plese check my id.

Thanks & Regards
Amit kumar thakur

Sir,
i cancelled a ticket through NGPAY 15 days before. But the money is not credited in my account till now. PNR no.4555025301. please do need full.

You are not allowed to update your account as you are suspended user.

You are not allowed to update your account as you are suspended user.