Idea cellular provides the wide range of customer care services. To ensure timely resolution of any grievance, the customer can call their Toll Free Call Centre numbers at each of their circles. These call centers will register your grievance and we will ensure timely redressal of your Grievance Some of the Toll Free Numbers in important circles are Circle Postpaid Customers Delhi 12345 Mumbai 12345 Punjab 9814012345
Incase you are unable to get a satisfactory resolution to your grievance even after calling their call centre, you may get in touch with their Nodal Officers in your respective circle for speedy resolution. These Nodal Officers will ensure resolution of your escalations within 10 working days. For any escalation being reported, you will get a unique docket number as a future reference for the same, and it should be quoted in all further communications related to the case. The nodal officers working hours are 9am to 6 pm from Monday to Friday.
Some of the important Nodal Officers and their details are
Nodal Officer Address Contact Number Email id Delhi N Sagar Idea Cellular Limited, A-30, Mohan Co-Operative, Industrial Estate, Mathura Road, New Delhi - 110044 011-66615555 Extn: 5690 Fax No. 011-66615698 firstname.lastname@example.org
Mumbai Kameshwara Sharma IDEA Cellular Limited Windsor, 3rd Floor, Kalina Santacruz (East) Near Mumbai University Kalina, Mumbai 400098 +91 9702097111 email@example.com
Punjab Ms Harpreet Teja Spice Communications Ltd (An Associate of IDEA Cellular Limited) C 105, Industrial Area, Phase VII Mohali, Punjab - 160055 +91 9855412766 Fax +91 9814012346 firstname.lastname@example.org
UP East Utpal Tewari Idea Telecommunications, Limited, Fortuna Towers,10, Rana Pratap Marg, Lucknow, U.P +91 9889009210 email@example.com