Indian Bank Customer Care

Indian bank, a major commercial bank of India, offers extensive customer care through internet, telephone and their regional offices and branches, located all over India.

The following information will help you to approach Indian Bank customer care division more efficiently.

Contact Indian Bank customer-care via Internet

• Visit http://www.indian-bank.com/
• There you can get information about various services/products offered including deposits, loans, accounts, financial plans, online services etc.
• For general queries send an e-mail to indmail@indianbank.co.in.
• For specific service related queries visit http://www.indianbank.in/email_dept.php and find the corresponding e-mail address for that specific department.
• If you have any complaint, visit http://210.212.240.181:5501/ and submit the form.
• You can give feedback by submitting the form http://www.indianbank.in/feedback.php
• For hotlisting your ATM card send e-mail to atmhotlist@indianbank.co.in or idib_atm@indianbank.co.in
• Failure of ATM transaction complaints can be lodged by filling out the form http://www.indianbank.in/pdfs/download/atm_withdrawal_complaints.pdf

The different services offered via Indian Bank online site

• Logging on http://www.indianbank.in allows you to manage all your banking activities online.
• Online services include Bill payment, fund transfer, seeking customer care, viewing and shopping online, booking tickets and paying tax etc.
• You can opt for SMS alert of your account on your mobile.
• You can view bank statement and search and view all your banking transactions online.
• You can book Guruvayur puja online.

Approach Indian Bank Customer Care on the phone

• For general query dial 24X7 toll-free 1800 425 00 000. For ATM related query dial toll-free 1800 425 4422.
• Dial toll-free 1800-425-3425 for any account related query like balance enquiry, account details, cheque status, change of TPIN.
• For hot listing any card dial toll-free 1800 425 4422. Alternately you can dial any of these numbers: 044-25260335, 044-25251185, 044-25222841, 044-25210338

Approach Indian Bank Customer Care in person

One can visit the Indian Bank regional office or branch to open new account, avail other services/products, or resolve any issue.

How to find the address of the Indian Bank Branch nearest to you

Go to http://www.indianbank.in/branch_locator.php and enter your locality, select the state, district and submit. A list of branches in your area will be displayed.

How to find the address of the Indian Bank ATM nearest to you

Go to http://www.indianbank.in/atm_locator.php and enter your locality, select the city, state and submit. A list of ATMs in your area will be displayed.

How to find the address of the customer service officer nearest to you

Visit http://www.indianbank.in/nodalofficer.php and select the link ‘Nodal Officers at Head Office under Banking Ombudsman Scheme 2006’.

Some of the customized offers available to Indian Bank customers

• Manage various Indian Bank banking activities and accounts online.
• Receiving account alert via SMS by setting the account options.
• Getting alerts, information and promotional offers in your inbox.
• You can sign-up for mobile banking and manage your banking activities using your mobile phone.

Escalating your complaint

In case your problem is not resolved using above communication methods, you can forward your complaint to zonal complaint officer. To find the contact details of the zonal compliance officer visit http://www.indianbank.in/pdfs/info/NodalOffiersForCustomerComplaintsCirclewise.pdf .