Jetlite Airlines
Jetlite Airlines is a subsidiary of Jet Airways India Limited and is considered as the most reputable Indian Airlines services. In April 2007, Jetlite Airlines formerly known as Air Sahara was acquired by the jet airways. These airlines are intended to offer money value to the customers by means of in-flight meals, economic fares, in-flight shopping facility and many more.
Highlights of Jetlite Airlines:
• Connecting 26 domestic and two international cities.
• Access to user-friendly official website for check-in and online booking facility.
• Operating approximately 110 flights on a daily basis.
• The only value-based Indian Airline to offer regular flier miles with a JetPrivilage partnership.
• The Airline comprises a unique experience of in-flight shopping facility.
• Access to around the clock services of call center, where one can call and ask for the details concerning the airlines.
• The employees, ground staff and crew are very well-trained, ensuring customers to have flawless experience at each and every point.
Operations-Jetlite Airlines
The major operation hub of Jetlite is at IGIA (Indira Gandhi International Airport), New Delhi along with two other centers at metro cities. Popular destinations where the Jetlite Airlines operates include Patna, Nagpur, Varanasi, Delhi, Cochin, Chennai, Hyderabad and Bengalooru. Also, it caters to the several long distance routes and states including Allahabad, Guwahati, Srinagar and Thiruvanthapuram. Katmandu, Maldives, Karachi and Colombo are a few International places among others where Jetlite Airlines operate its flights.
Jetlite Airlines-The Technology
Jetlite Airways boasts of technically advanced-fleet of to the least 7 jets along with 737-700s and classic 737-400s. Well-known for its flawless services, on-time services, affordable air fares and friendly cabin crew, Jetlite remains most chosen Indian Domestic Airline.
Achievements/ Awards
• The Jetlite won Pacific-Asia Travel Association (PATA) Gold-Award at Bali, in 2003 during 52nd annual conference of PATA.
• Jetlite Airlines was also awarded as the India Times Web Merchant in the year 2003.
Reliability and Performance
Jetlite Airlines is well-known for its on-time performance and reliable services. It has become very easy for the Jetlite users to book the engine at their convenience just with a mouse click. The online reservation of Jetlite provides easy and quick reservation process. By logging on to their official website, you can also search the discounted ticket fares provided by Jetlite along with the information related to dynamic flight’s ticket availability. Jetlite has been an airline for common man, providing economical airfare. It mainly caters to the needs of middle-class people.
To, The Airport
To,
The Airport Authorities
Jet lite Airlines
Sub: Claim For lost items from my luggage
Dear Sir,
I, Dr Pankaj Mall had booked tickets from lucknow to Hyderabad for the date 17th july 2010 thru MakeMy Trip Booking ID FLT000017347423 and E-ticket no 3750062081.
I checked in with single baggage at lucknow for the 15;30 hrs flight, jet lite codeshare, flight no -9W 7075, and was issued the boarding pass , with the baggage tag from lucknow to hyderabad for the same and connecting flight by jet connect flight no 9W2259 from delhi, which was bound to Hyderabad at 17;15 hrs.
The flight reached delhi late by 30 min,and I was directly transferred along with 2 other passengers to the connecting flight in a big haste.
I repeatedly asked the ground staff if my baggage is being transferred in my next flight as I had several important documents in it, which were required by me at the designation was assured that the baggage has already reached the flight,to which I could hardly believe.
When i reached Hyderabad, i couldnt retrieve my luggage for which i reported at the airport,
The jetlite staff said its coming by kingfisher flight in 2 hours and I got a slip of missing baggage. I was also reassured that my baggage would arrive at 1 am at my given address for sure.
I was provided 2 phone numbers, out of which one was a mobile no-08121983155,which was switched off till 10;30 A.M. next morning, n the other,a jetlite hyd office no,which never was picked up by anyone. I came to the Hyderabad airport again at 3 AM but still failed to get any jetlite personal or my baggage.
Since I'd to leave for another place early in the morning,I had to leave the missing baggage slip with the neighbours'.morning at 10;30 when the mobile no-08121983155 was switched on,I immediately asked them to deliver it to my neighbour and changed the flat no in the address as my apartment was locked. The baggage was received on 19th July,2 days later by my neighbors and unfortunately they discovered the seal was open.
I came back to hyd on 20th july, To my surprise, as i checked the bag, my sony digital camera,some of my T-shirts, I-phone charger & some cosmetics were missing.i called on to the jetlite and was asked to lodge complaint for the same.
I want to claim for my lost items & the loss I suffered during the delay of delivery of baggage.
Thanking you.
Dr. PankajMall
33,Kasia Road,
Gorakhpur,(U.P.)-273001
Phone no-9919045107
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Flight no. 9W0406 from Mumbai
Flight no. 9W0406 from Mumbai to Delhi on July 11, 2010, scheduled for 10 a.m. was canceled without any prior notification and the passengers had to waste their 1.5 hours at the airport before being boarded on another flight at 11 a.m. while they requested to be accommodated on a previous flight at 9:30 a.m but this request was not at all entertained by the officials present at the Jetlite counter. Please understand the value of others' time.
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