If there is a loss that has been borne by the client then the very first thing that needs to be done is to intimate National Insurance Company about the loss. This intimation should go to that office from the policy was taken.
After the above step has been taken, the next is to immediately file an FIR with the nearest police station if the loss has been caused by way of a Fire, Burglary, Theft, Damage to third party, Accident, etc. or any other way apart from natural disasters or perils like Flood, earthquake, inundation, etc.
The next step is to get hold and collect the claim form any of the National Insurance Company offices.
Study the claim form thoroughly and then fill up the same carefully.
Now go down to the policy issuing office and lodge the claim by submitting the claim form along with any relevant supporting documents that may be required, like FIR filed receipt, doctor’s prescription, or any sort of reports. This procedure is the Lodging of Claim.
Once the claim is received by the company, the officer in charge will then investigate the matter and may appoint a person to survey the loss. This report is then submitted back to the officer.
The Claim is finally settled by the office and a payment is made to the client in full and final settlement of the claim. This is the settlement procedure of the company.
Sometimes a part payment is made due to some pending issues like final processing of the claim, etc. The balance amount is made once the procedures are all over.