Mahanagar Telephone Nigam Ltd which in short is known as MTNL is a telecommunication company which provides with telephone connection, internet connection and mobile connections. The MTNL customer care services are present 24*7 for technical and support and for solving and answering the problems and queries of customers.
MTNL customer care services are available of different types. Following are the types of customer care helpline;
- The sms based customer care service is available exclusively for Dolphin and Trump mobile customers.
- Online customer care is available at the website of MTNL which is mtnl.net.
- The toll free service number is 1500 which is open for the customers all the time for any information.
- The MTNL web to mobile service allows the customer to send free sms from web to Dolphin or Trump subscribers.
- This online customer care has made bill payment simple.
- The services available at Sanchar Haat include registration for new connection, mobile connection, internet service, IN and VDS service.
The contact numbers for MTNL customer care services are:
DOLPHIN /TRUMP 1503 / 98690 12345/ 22221503
Internet / Triband 1504 /1800 22 8844/22221504
MTNL IPTV/ VoIP (IOL) 126000
MTNL IPTV/ VoIP (Aksh optifibre) 126555
Games on Demand 1500
IN Services 1800 22 2222
MTNL Trustline (Digital certificate) 1800 22 4422
Fault Booking 198
(Landline & Broadband)
Changed Number Announcement 1951 (Hindi), 1952 (English), 1953 (Marathi)
Directory Enquiry 197
STD code enquiry Service 1582
Public Grievance Service 1509