Maruti Suzuki, one of the most popular automobile brands in India, has established a very extensive customer care system. Maruti Suzuki offers customer support through Internet, phone and physical customer support centers located all over India.
The following tips will help you to approach Maruti Suzuki customer care division easily and more quickly.
You can send your complaint/query/feedback to following postal address:
Maruti Suzuki India Limited
Nelson Mandela Road,
Vasant Kunj,
New Delhi-110070
Board No.46781000
Fax : 46150275 and 46150276
The following tips will help you to approach Maruti Suzuki customer care division easily and more quickly.
Approach Maruti Suzuki customer-care via online
- Visit http://www.marutisuzuki.com/showroom.aspx and you can find information about different cars by Maruti Suzuki.
- If you have any query or complaint, visit Contact US link and you can submit your complaint/query using http://www.marutisuzuki.com/contact.aspx.
- Alternately, you can mail your query to contact@maruti.co.in.
- For a test drive request visit http://www.marutisuzuki.com/showroom.aspx and select a car model, a link will be displayed for the website of that car. Go to that website and select Test Drive link.
- You can register for an account and use that account to manage car insurance, car maintenance, download manuals etc.
- You can apply for an extended warranty at http://www.marutisuzuki.com/extended-warranty.aspx.
The different services that one can avail from Maruti Suzuki online help
- You can browse and view spec and details of any Maruti Suzuki car.
- You can e-mail a query.
- You can find the nearest Maruti Suzuki dealer/service center.
- You can customer care numbers and contact details.
- You can submit a test drive request.
Approach Maruti Suzuki Customer Care on the phone
- You can dial toll free 1800-1800-180 or 09910202020(non toll free).
- You can SMS your query by typing <car name> and sending it to 53636.
- For Maruti on road service dial 1800 4200
Approach Maruti Suzuki Customer Care in person
One can visit the closest Maruti Suzuki dealer, showroom or regional office to speak to a customer care executive in person.How to find the address of the Maruti Suzuki service center nearest to you
Go to http://www.marutisuzuki.com/owners.aspx, on the left side of the page you can find the service station locator. Select your State and city. A list will be displayed with address and contact details of the nearest service centers.How to find the address of the Maruti Suzuki dealer nearest to you
Go to http://www.marutisuzuki.com/dealerlocator/ and select your state and city. A list will be displayed with address and contact details of the nearest dealer.How to find the address of the Maruti Suzuki Regional Office nearest to you
Go http://www.marutisuzuki.com/contact-us1.aspx and details of the nearest Maruti Suzuki regional office.
Contact Maruti Suzuki via MailYou can send your complaint/query/feedback to following postal address:
Maruti Suzuki India Limited
Nelson Mandela Road,
Vasant Kunj,
New Delhi-110070
Board No.46781000
Fax : 46150275 and 46150276
Address of Maruti Suzuki Regional Offices in Major Indian Cities
Head Office
Maruti Suzuki India Limited
Nelson Mandela Road,
Vasant Kunj,
New Delhi-110070
Board no.46781000
Fax : 46150275 and 46150276
Kolkatta
L & T Chamber, 4th floor,
16th Camac Street
Kolkatta - 700 017
Tel: (033) 2283-5252, 53, 54, 62
New Delhi
Maruti Suzuki India Limited
Plot No. 1, Nelson Mandela Road,
Vasant Kunj,
New Delhi-110070
Board no.46781000
Fax : 46150275, 46150276
Chennai
7th Floor, Capital Towers,
180, Kodambakkam High Road
Nungambakkam, Chennai - 600 034
Tel: (044) 28233051-3
Mumbai
602, Madhava Building, Bandra Kurla Complex
Bandra (East),
Mumbai - 400051
sir , i booked dezire vdi on
sir , i booked dezire vdi on 07.04.11, at pollachi abt maruti tamilnadu, my receipt no is 11000073, , they promised me to deliver in three months(approx 06.07.11).i reached the office on the first week of july to enquire about the delivery and settlements , the sales person in office told me the delivery will be delayed for another 9 months. so i tried to meet the manager TWICE in vain . then i contacted booking agent -rajendra kumar about the delay. he simply told me that it's not his duty to inform reg delay.so i contacted the customer care and made a complaint reg this (COMPLAINT NO..3097836153). on 06.07.11 i received a hand written letter in white paper( not in official letter pad) stating that delivery will be at the end of september. how can i take it as an authentic one( letter signed by ram kumar -sales i dont know who he is ). is this the way of treating customers with erratic replies by the booking agent also by the higher officials in that concern, i dont know it's ur own or maruti's culture. if ur not interested in customer service pl inform at the first. pl dont cheat the uneducated persons like me. i think so the above mentioned persons are byepassing my seniority for their personal profits. i had checked with other dealers in chennai, coimbatore, trichy , dindigul after the above problem they i got the real scenario of abt pollachi.really 9 months is needed for delivery after three months booking period kidly think over it
MY CONTACT NO: 9677775765,9655596024
sir , i booked dezire vdi on
sir , i booked dezire vdi on 07.04.11, at pollachi abt maruti tamilnadu, my receipt no is 11000073, , they promised me to deliver in three months(approx 06.07.11).i reached the office on the first week of july to enquire about the delivery and settlements , the sales person in office told me the delivery will be delayed for another 9 months. so i tried to meet the manager TWICE in vain . then i contacted booking agent -rajendra kumar about the delay. he simply told me that it's not his duty to inform reg delay.so i contacted the customer care and made a complaint reg this (COMPLAINT NO..3097836153). on 06.07.11 i received a hand written letter in white paper( not in official letter pad) stating that delivery will be at the end of september. how can i take it as an authentic one( letter signed by ram kumar -sales i dont know who he is ). is this the way of treating customers with erratic replies by the booking agent also by the higher officials in that concern, i dont know it's ur own or maruti's culture. if ur not interested in customer service pl inform at the first. pl dont cheat the uneducated persons like me. i think so the above mentioned persons are byepassing my seniority for their personal profits. i had checked with other dealers in chennai, coimbatore, trichy , dindigul after the above problem they i got the real scenario of abt pollachi.really 9 months is needed for delivery after three months booking period kidly think over it
MY CONTACT NO: 9677775765,9655596024
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