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Motorola Customer Care in India

Motorola, one of the most popular telecommunication devices and related accessories manufacturing company, has set up a very extensive customer care system and offers customer support through Internet, phone and physical customer support centers located all over India.
The following tips will help you to approach Motorola customer care division easily and more quickly.
==Approach Motorola customer-care via online==
*Visit http://www.motorola.com/Consumers/IN-EN/Home and you can find information about different mobiles by Motorola.
*If you have any query or complaint, visit Support link and you can access support for your product.
*Alternately, you can register for an account and submit a query/complaint online.
*At Support page you can see User Guide, search FAQ for answer, check for software updates and USB and charging drivers.
*At the Support page you can check warranty of your product.
*You can also chat with a customer care executive at https://motorola-global-portal.custhelp.com/app/chat/chat_launch.
*Or you can ask your question on Motorola Support Forum at https://supportforums.motorola.com/index.jspa.
*If you want to recycle your product, send mail to recycling@motorola.com.
==The different services that one can avail from Motorola online help==
*You can browse and view spec and details of any Motorola mobile, check updates and drivers, troubleshoot, check operator settings etc.
*You can register for an account and use that account to e-mail a query.
*You can find the nearest Motorola dealer/service center.
*You can customer care numbers and contact details.
==Approach Motorola Customer Care on the phone==
*You can dial 180030004343 (Toll free from all networks), Monday to Sunday: 9:00am - 7:00pm, to reach customer relation executive.
*Alternately, you can contact nearest service center. You can find the contact details of nearest service center at http://www.motorola.com/staticfiles/Support/IN-EN/Static_Files/India_Ser....
==Approach Motorola Customer Care in person==
One can visit the closest Motorola Milestone Store, service center or regional office to speak to a customer care executive in person.
==How to find the address of the Motorola service center nearest to you==
Go to http://www.motorola.com/staticfiles/Support/IN-EN/Static_Files/India_Ser..., and select your State. A list will be displayed with address and contact details of the nearest service centers.
==How to find the address of the Motorola Milestone Store nearest to you==
Go to http://www.motorola.com/Consumers/IN-EN/_NonNavigationalChannels/_Indepe... to find the Milestone store nearest to you.
==Motorola Service Centers In Major Indian Cities==
'''Hyderabad'''
SRI VINAYAKA ELECTRONICS
Shop No. 5-8-344/1, Ground Floor
D.B Manohar Estate Chirag Ali Lane,
Hyderabad
Tel :9346263736
E-mail : srivinayakaelectronics@yahoo.com

'''Delhi'''
Satyam Communication
J-40, 1st floor, Sector - 18,
Noida
Tel: 120-4210142

'''Bangalore'''
SAI SRINIVASA TECHNOLOGIES
# 1760 / C I St Floor, I St D Block, 2nd Stage, Rajaji Nagar,
Near Navrang Theater, Back Side Of BSNL Office,
Bangalore - 560010
Tel : 9036677853/080-41712524/9379917009
E-mail : sstechnologies09@gmail.com

'''Mumbai'''
Fraslin Tech Care Pvt Ltd
Shop No.3, Ratnadeep Co-Op Hsg.Soc.,
Near Abyudaya Bank, Carter Road No.1,
Borivali, Mumbai-66
Tel: 022-64482100, 9223503595, 9223503597
E-mail: fraslin.borivali1@gmail.com,Dinesh.fraslin@gmail.com

'''Chennai'''
3Com Technologies
G18,Apollo Dubai Plaza, No.100,Mahalingapuram Main Road,
Nungambakkam,
Chennai - 600 034
Tel:044 - 42125180 / 09543721919
==Address of Motorola Office in India==
No. 66/1, Plot No. 5
Bagmane Tech Park, CV Raman Nagar
Bangalore, India 560093

Comments

Dear Sir/Madam/Friends, I am writing to complain about the mobile phone I bought from an online store on the 7th June'2014. I have been a satisfied customer only for a short period of time. Unfortunately since the beginning of this of this month it stopped working properly. The mobile phone I ordered is a Moto-E. I chose to buy this phone because of its good features and the reasonable price, that was Rs. 6999/- and for which I still have a valid warranty. Sadly it's not working properly anymore. The first problem occurred on 12th Sep'2014 when out of a sudden the screen disappeared, but after restarting the phone it came back to it's normal status. Then, on the 22nd Sept'2014, after having a phone conversation, it began overheating causing damage to the screen. I went to a few local service centers in New Delhi regarding this issue and the response I was given was that the screen is damaged and it needs to be replaced with a new one. I would have accepted to pay for a new screen unless it's price wouldn't have been higher than the price of phone itself (they charged Rs. 7300/- for a new screen). When I questioned about this awkward situation the service-center employees were trying to explain me how Motorola Company sells phones in lower price only to charge great amounts on services. Needless to say that this is the last thing that i was hoping to hear. Even so, I have 2 more Moto-E phone if same problem occurred in those phones than who is going to pay for that and i recommend Moto-E to my friends also they bought that Moto-E phone because of recommendation the same problem happened to those phones then who is going to bother the expenses and they all are blaming me because i recommend Moto-E. For these reasons, I would ask you to either change the display of my phone or replace it with a new one as right now I even fear that at any time it can explode in my hand. I already talk with customer care lots of times I have already talk with Motorola Customer care lots of times but they give me only time and they are wasting my precious time and even service centers are not deal with customers properly, so i will go to consumer firm and registered the complaint against Motorola. And this mail is also send to Print Media, Media & Other ................... Last Screen shot is attached with mail and also attached current screen shot. you will find out its physical damage or not............. I request to my all friends don't purchase MOTOROLA products because they are not providing services properly and they making a customer fool. and Motorola team waste the customers time and money.

Dear Sir/Madam/Friends, I am writing to complain about the mobile phone I bought from an online store on the 7th June'2014. I have been a satisfied customer only for a short period of time. Unfortunately since the beginning of this of this month it stopped working properly. The mobile phone I ordered is a Moto-E. I chose to buy this phone because of its good features and the reasonable price, that was Rs. 6999/- and for which I still have a valid warranty. Sadly it's not working properly anymore. The first problem occurred on 12th Sep'2014 when out of a sudden the screen disappeared, but after restarting the phone it came back to it's normal status. Then, on the 22nd Sept'2014, after having a phone conversation, it began overheating causing damage to the screen. I went to a few local service centers in New Delhi regarding this issue and the response I was given was that the screen is damaged and it needs to be replaced with a new one. I would have accepted to pay for a new screen unless it's price wouldn't have been higher than the price of phone itself (they charged Rs. 7300/- for a new screen). When I questioned about this awkward situation the service-center employees were trying to explain me how Motorola Company sells phones in lower price only to charge great amounts on services. Needless to say that this is the last thing that i was hoping to hear. Even so, I have 2 more Moto-E phone if same problem occurred in those phones than who is going to pay for that and i recommend Moto-E to my friends also they bought that Moto-E phone because of recommendation the same problem happened to those phones then who is going to bother the expenses and they all are blaming me because i recommend Moto-E. For these reasons, I would ask you to either change the display of my phone or replace it with a new one as right now I even fear that at any time it can explode in my hand. I already talk with customer care lots of times I have already talk with Motorola Customer care lots of times but they give me only time and they are wasting my precious time and even service centers are not deal with customers properly, so i will go to consumer firm and registered the complaint against Motorola. And this mail is also send to Print Media, Media & Other ................... Last Screen shot is attached with mail and also attached current screen shot. you will find out its physical damage or not............. I request to my all friends don't purchase MOTOROLA products because they are not providing services properly and they making a customer fool. and Motorola team waste the customers time and money.

Dear Sir/Madam/Friends, I am writing to complain about the mobile phone I bought from an online store on the 7th June'2014. I have been a satisfied customer only for a short period of time. Unfortunately since the beginning of this of this month it stopped working properly. The mobile phone I ordered is a Moto-E. I chose to buy this phone because of its good features and the reasonable price, that was Rs. 6999/- and for which I still have a valid warranty. Sadly it's not working properly anymore. The first problem occurred on 12th Sep'2014 when out of a sudden the screen disappeared, but after restarting the phone it came back to it's normal status. Then, on the 22nd Sept'2014, after having a phone conversation, it began overheating causing damage to the screen. I went to a few local service centers in New Delhi regarding this issue and the response I was given was that the screen is damaged and it needs to be replaced with a new one. I would have accepted to pay for a new screen unless it's price wouldn't have been higher than the price of phone itself (they charged Rs. 7300/- for a new screen). When I questioned about this awkward situation the service-center employees were trying to explain me how Motorola Company sells phones in lower price only to charge great amounts on services. Needless to say that this is the last thing that i was hoping to hear. Even so, I have 2 more Moto-E phone if same problem occurred in those phones than who is going to pay for that and i recommend Moto-E to my friends also they bought that Moto-E phone because of recommendation the same problem happened to those phones then who is going to bother the expenses and they all are blaming me because i recommend Moto-E. For these reasons, I would ask you to either change the display of my phone or replace it with a new one as right now I even fear that at any time it can explode in my hand. I already talk with customer care lots of times I have already talk with Motorola Customer care lots of times but they give me only time and they are wasting my precious time and even service centers are not deal with customers properly, so i will go to consumer firm and registered the complaint against Motorola. And this mail is also send to Print Media, Media & Other ................... Last Screen shot is attached with mail and also attached current screen shot. you will find out its physical damage or not............. I request to my all friends don't purchase MOTOROLA products because they are not providing services properly and they making a customer fool. and Motorola team waste the customers time and money.

Dear sir/madam, I want to know that by unlocking the boatloader did the warranty on accessories such as charger,body or earphones also get voilated?

Dear Sir, I purchased moto 3g mobile phone in the month of December 2015. In January the mobile mother board is repairing. So i submit my mobile phone in 6th Feb 2016. They told 15 days to 20 days you get your mobile phone. But still now i am not getting my mobile phone. I approached several times. They quarreled me and using unwanted words. So i contacted my advocate for remedies.

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