Punjab National Bank Customer Care

Punjab National Bank, a major commercial bank of India, offers extensive customer care through internet, telephone and their regional offices and branches, located all over India.
The following information will help you to approach Punjab National Bank customer care division more efficiently.

Contact Punjab National Bank customer-care via Internet

• Visit https://www.pnbindia.in and you can get information about various services/products offered including personal banking, social banking, agricultural banking, corporate banking, savings fund account, deposits, credit schemes, cards, financial plans, online services etc.
• For general queries send an e-mail to following addresses:
Queries related to Dividends, Mutual Fund: mbd@pnb.co.in
Queries Related to Follow on Public Offer: fpo@pnb.co.in
Queries Related to Retail Internet Banking: ibsretail@pnb.co.in
Queries Related to Corporate Internet Banking: ibscorporate@pnb.co.in
General Queries Related to Internet Banking: ibshelpdesk@pnb.co.in
Queries Related to Payments done through Internet: itdibs@pnb.co.in
• For product and service related queries send mail to rbd@pnb.co.in.
• For credit card related query, mail to creditcardpnb@pnb.co.in.
• For international banking related queries, mail to ibd@pnb.co.in.
• For Forex related query, mail to pnb.forexhelpdesk@pnb.co.in.
• You can access complaint form at http://www.pnbindia.in/new/Upload/English/General/PDFs/COMPLAINT_FORM.pdf
• You can send your feedback/suggestions to pnbmasd@bol.net.in or website@pnb.co.in.

The different services offered via Punjab National Bank online site

• Logging on http://www.netpnb.com/index.html allows you to manage all your banking activities online.
• Online services include Bill payment, fund transfer, seeking customer care, viewing and shopping online, booking tickets and paying tax, VAT payment etc.
• You can opt for SMS alert of your account on your mobile.
• You can view bank statement and search and view all your banking transactions online.
• You can make donation to temples.

Approach Punjab National Bank Customer Care on the phone

• For product and service related query dial 23311164 (AGM-RBD) 23753373 (Chief- FPMD).
• For internet banking related query, dial toll-free 1800 180 2222 or call center number 91 120-2490000.
• For net banking server related issue, dial +91 120 2490000.
• Or you can dial your nearest branch. The branch can be located at https://www.pnbindia.in/En/ui/BranchLocators.aspx.
• For credit card related query, dial 0120 – 4616200 or toll free 1800 180 2345(MTNL/BSNL).
• For Forex related query dial 011 110 001.

Approach Punjab National Bank Customer Care in person

One can visit the Punjab National Bank regional office or branch to open new account, avail other services/products, or resolve any issue.

How to find the address of the Punjab National Bank Branch nearest to you

Go to https://www.pnbindia.in/En/ui/BranchLocators.aspx and select your state, district and submit. A list of branches in your area will be displayed.

How to find the address of the Punjab National Bank ATM nearest to you

Go to https://gateway.netpnb.com/ATMLocator/Atm_locator.aspx and enter your locality, select the city, state and submit. A list of ATMs in your area will be displayed.

How to find the address of the customer service officer nearest to you

Visit http://www.indianbank.in/nodalofficer.php and select the link ‘Nodal Officers at Head Office under Banking Ombudsman Scheme 2006’.

Approach Punjab National Bank Customer Care via Mail

For credit card related query, send mail to following postal address:
PNB
Credit Card Processing Centre
A-37, Sector 60
NOIDA - 201301
U.P.

For Forex related query, send mail to following postal address
Forex. Help Desk, Punjab National Bank
Centralized Back Office for Trade Finance-Forex,
2nd Floor, E.C. E. House. 28A, Kasturba Gandhi Marg
New Delhi (India) - 110 001 ( FAX: 011-23755647 )
E-mail ID : pnb.forexhelpdesk@pnb.co.in

For General query send amil to following postal address:
Chief
Retail Banking Division / Financial Products Marketing Division
5,Sansad Marg
New Delhi 110001
Tel # 23311164 (AGM-RBD)
23753373 (Chief- FPMD)
rbd@pnb.co.in

Escalating your complaint

In case your problem is not resolved using above communication methods, you can forward your complaint to Circle Head. To find the contact details of the Circle Head visit https://www.pnbindia.in/Upload/English/General/PDFs/redressal.pdf.
If the issue is still remains unresolved, you may complain to Nodal officer. You can find the contact details of Nodal officers at https://www.pnbindia.in/En/ui/Customer-Grievances.aspx.
At the final stage, you can escalate your complaint to following contact:
Chairman and Managing Director
Punjab National Bank.
Head Office,
7, Bhikhaiji Cama Place,
New Delhi- 110066
Fax: 91-11-26196176

Banks

site to know the details /

Submitted by DALIP KUMAR (not verified) on 5 March 2011 - 3:37pm.

site to know the details / terms & conditions and procedure to offer ATM space at specific ideal location & the contact persons / mail id or the phone numbers with official address etc.

i m facing a problem during

Submitted by Anonymous (not verified) on 21 March 2011 - 9:58am.

i m facing a problem during accessing my pnb debit card for online reservation in indian railways...it shows a msg
"You Were Trying To Use pnb Payment Gateway And The Transaction CouldNot Proceed Due To Transaction Failed in PNB Bank(URL Based).

We regret that the payment for the transaction under reference no. 0322194717 was not authorised by your bankers and hence we are not in a position to process the booking."

what is the problem with my card?
plz reply as soon as possible...

same pRoblem yaaar.....

Submitted by Satnam (not verified) on 28 April 2012 - 9:29pm.

same pRoblem yaaar.....

R/sir im account holder of

Submitted by devesh kumar (not verified) on 27 February 2013 - 10:53am.

R/sir

im account holder of salary pnb a/c no.4871000400000563 . use of pnb B.T.Ganj branch Roorkee ATM.ID.D1040700 on 06 jan 2013 i used my atm card for withdrawal of money 8000.rs. but amount have not received inform pnb help line compelaint no 59180735 ,date 06 jan 2013 but not get any response, so request you look into the matter on priority basis thanks my ph no,8979322141,email add devesh_naman@rediff.com.

Please sir give me reply.

Here i am devesh kumar s/o. Sh. Uma shankar from m/s. Patanjali ayurved ltd. Unit 2, near patanjali yogpeeth, bahadarabad, haridwar U.K.

Sir i registred my complaint regarding not recieving of cash through A.T.M. Rs. 8000 I.N.R.

My complaint no. 59180735 at p.n.b. Helpline no.

So sir i requested to you, plz. Take N.A. As soon as possible, becoz i want so urgent for money.

My p.n.b. Ac. No. 4871000400000563

nominee name sh. Uma shankar.

with Regards

Devesh Kumar

plese sent your date of

Submitted by pnb bank (not verified) on 20 April 2013 - 3:04pm.

plese sent your date of birth

Respected Sir, Myself Bipin

Submitted by Bipin Algotar (not verified) on 8 April 2011 - 10:22am.

Respected Sir,
Myself Bipin algotar.i have an account(account no.-0292000100522890) in pnb-limbdi(gujarat).i requested for the netbanking in january,still im not able to get my id & password.i visited again & again pnb branch but they are not able to solve my problem. so if its possible to send my id & password directly to my email, plese do it as soon as possible. thinking you...........

DUNIYA KI SBSE MADARCHOD BANK

Submitted by EK TRAST CUSTOMER (not verified) on 9 April 2011 - 2:08pm.

DUNIYA KI SBSE MADARCHOD BANK PUNJAB NATIONAL BANK
AUR BRANCH HEIN SAKTI 4833
] YAHA NEW ACCOUNT KHOLNE JAO TO AXIS BANK MEIN ACCOUNT KHOLNE KI SALAH DI JATI HEIN
MADARCHOD BRANCH MEIN BAITH KAR BEAR PEETE HEIN
LADIS CUSTOMER KO CHODNE KE LIYE UTARU RAHTE HEIN

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Submitted by register web domain (not verified) on 7 June 2011 - 3:15pm.

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(No subject)

Submitted by SK.SANUAR RAHAMAN (not verified) on 6 August 2011 - 1:51pm.

Please issue RM Corporate

Submitted by pnb bo vivekananda road, kolkata (not verified) on 27 October 2011 - 3:44pm.

Please issue RM Corporate login Password for our branch name
-Sr. Manager.

Please issue RM Corporate

Submitted by pnb bo vivekananda road, kolkata (not verified) on 27 October 2011 - 3:55pm.

Please issue RM Corporate login Password for our brach -SR MANAGER.

hi iwant new atm maestro card

Submitted by anil kumar 111 (not verified) on 29 November 2011 - 9:55pm.

hi iwant new atm maestro card . what is the process.

My grandmother passed away 2

Submitted by vishal sharma 1008 (not verified) on 31 January 2012 - 1:35pm.

My grandmother passed away 2 years ago and now we realize that her account in PNB is dormant. Is there a way that we can get that account reactive and withdraw the money in it. Is it possible that my mother who is deceased account holder's daughter, could claim the funds in the account?

sir i am a student n pls dont

Submitted by Anonymous shubhi (not verified) on 6 March 2012 - 4:42pm.

sir
i am a student n pls dont take charge on my atm i cant pay any atm charge.
pls take any action
yours faithfully
shubhi

I want to open a saving

Submitted by asheesh jain (not verified) on 21 March 2012 - 1:02pm.

I want to open a saving account on zero amount in Delhi branch.please send me some information for opening a/c in which branch.

I want to open a saving

Submitted by asheesh jain (not verified) on 21 March 2012 - 1:17pm.

I want to open a saving account on zero amount in Delhi branch.please send me some information for opening a/c in which branch.

Respected Sir

Submitted by Sabir Ali Joshi (not verified) on 28 March 2012 - 4:40pm.

Respected Sir
i am Account Holder Of Your Branch Sadar bazar Malerkotla.
My A/c Name & No. is AS STEEL INDUSTRIES 3476002101021483
i have face some problems from your bank. by your bank Manager Mr. Garg. his behavior is very rude with me. Many time when i went in bank i face and feel same.
Today morning when i arrive in bank for cash withdrawal from my account. today my account balance was 31053/- and i wanted to withdrawal 26000/- .
After received my request form Mr. Garg. reply " I CAN NOT GIVE YOU CASH "
when i told him tell me reason about this. then he is enable to reply any answer.
Request You kindly solve my Problem for behavior of Manager. Also request you please change The Manager of our Branch.
Yours Faithfully
Sabir Ali Joshi
Prop. AS STEEL INDUSTRIES
09876886685

Respected Sir

Submitted by Sabir Ali Joshi (not verified) on 28 March 2012 - 6:41pm.

(No subject)

Submitted by gaurav prakash tiwary (not verified) on 28 March 2012 - 7:27pm.

(No subject)

Submitted by gaurav prakash tiwary (not verified) on 28 March 2012 - 7:27pm.

how know who person

Submitted by ans kumar (not verified) on 6 April 2012 - 9:06am.

how know who person withdrawal cash by atm machine ?if lost my debit card and withdrawal my cash then how know who withdrawal cash incase he was trasation other atm machine so plz details about

I m A/C holder of your branch

Submitted by Hemangini Kadam (not verified) on 26 May 2012 - 1:39pm.

I m A/C holder of your branch in Jublee Baug, Sardar Bhawan, Vadodara. I had been used ATM Card of PNB on 24-5-2012 for withdraw money in Union Bank's ATM in Salatwada, which is nearest to my home. My A/C no.is 3406000100292906, ATM ID is NBAR04411111111
on 24/5/2012 at 17:26PM I had been withdraw RS.500 from my A/c. Then after I had tried to withdraw RS.100 but money wasn't come out, and I got receipt only,which shows transaction declined.
On the other day i.e 25/5/2012, I withdraw RS.1000 from my A/c and I came to know that in my A/c RS.500 are wrongly debited. So I reqest you to correct the transaction as soon as possible and inrease my balance with RS.500.
Yours faithfully,
Hemangini Kadam
9978756225

very poor service nobody pick

Submitted by yashpal (not verified) on 30 May 2012 - 10:36am.

very poor service nobody pick the call and your toll free no 18001802222 not working .

Respected, sir i am study

Submitted by sandeep kaur (not verified) on 25 June 2012 - 7:41pm.

Respected, sir
i am study MSc(banking & finance) in kurukshetra university. In my sylabus summer bank traning is necessary. can i apply for my trainning in punjab national bank kurukshetra in pipli branch if you can allow then contact me in my email address.

Sir, Sorry to inform you that

Submitted by D.K.LAMBA (not verified) on 4 July 2012 - 3:36pm.

Sir,
Sorry to inform you that your Branch Manager (Vikaspuri Branch)is least bother about the valuable customers/Sr Citizen.My wife went to this branch to draw amount Rs 2.2L which was reqd. for the house Reg. She requested Sr. Manager of this branch to help for early process of this transaction & show some safe place for counting this amount.He did't do any help & told her follow long Q there.
Pl. take care she is a Sr. Citizen & kept FDs (amount Pl. check) with your bank.
This is Fyi/na if yourself wish to take otherwise we will be forced to take services of some re known banks in our area.

(No subject)

Submitted by Jwala (not verified) on 6 July 2012 - 5:48pm.

vishal

Submitted by vishal bhagat (not verified) on 12 July 2012 - 11:08am.

vishal

hi sir today morning i was

Submitted by SAGAR sen (not verified) on 14 July 2012 - 1:10pm.

hi sir today morning i was trying to book my irctc ticket, at the time of payment my transaction got decline and it happened two time.Then i was used sbi atm and i got success.After booking my ticket i thought to make a call to customer care that time i was so angry and i speak very loud and gave some blow to customer care executive his name is ROHIT KUMAR and his id is 2438 who reply me in very bad manner and also abuse me.so i want to ask sir whether they should convinced me or behaving like local shop keeper.

Thanks and regard

SAGAR

hi sir today morning i was

Submitted by SAGAR sen (not verified) on 14 July 2012 - 1:11pm.

Thanks and regard

SAGAR

hi sir today morning i was

Submitted by SAGAR sen (not verified) on 14 July 2012 - 1:11pm.

Thanks and regard

SAGAR

i loss my passbook and ATM.

Submitted by jayendra (not verified) on 11 August 2012 - 10:36pm.

i loss my passbook and ATM. how to get my money...

i haven't time... please help

my cell no. +919033461975

i loss my passbook and ATM.

Submitted by jayendra (not verified) on 11 August 2012 - 10:37pm.

i loss my passbook and ATM. how to get my money...

i haven't time... please help

my cell no. +919033461975

i loss my passbook and ATM.

Submitted by jayendra (not verified) on 11 August 2012 - 10:38pm.

i loss my passbook and ATM. how to get my money...

i haven't time... please help

my cell no. +919033461975

can i use the 1000rs. which i

Submitted by new user (not verified) on 24 August 2012 - 5:53pm.

can i use the 1000rs. which i used to open the account?

contact no. - 8826374114

can i use the 1000rs. which i

Submitted by new user (not verified) on 24 August 2012 - 5:53pm.

can i use the 1000rs. which i used to open the account?

contact no. - 8826374114

can i use the 1000rs. which i

Submitted by new user (not verified) on 24 August 2012 - 5:54pm.

can i use the 1000rs. which i used to open the account?

contact no. - 8826374114

can i use the 1000rs. which i

Submitted by new user (not verified) on 24 August 2012 - 5:54pm.

can i use the 1000rs. which i used to open the account?

contact no. - 8826374114

Very good

Submitted by Pawan kumar sharma (not verified) on 8 September 2012 - 10:17am.

Very good

I want to deposit Rs.

Submitted by S K Bunker (not verified) on 16 November 2012 - 12:31pm.

I want to deposit Rs. 500000/- (Five lakh only) in my wife's PNB account. She has no PAN card. This amount will be deposited in other branch than her account stands.
weather my PAN card admissible ?
If I can deposit in other branch than what will be charges?

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Punjab National Bank Customer Care

Contact Punjab National Bank customer-care via Internet

The different services offered via Punjab National Bank online site

Approach Punjab National Bank Customer Care on the phone

Approach Punjab National Bank Customer Care in person

How to find the address of the Punjab National Bank Branch nearest to you

How to find the address of the Punjab National Bank ATM nearest to you

How to find the address of the customer service officer nearest to you

Approach Punjab National Bank Customer Care via Mail

Escalating your complaint

Post new comment

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