Reliance, one of the leading telecom service providers of India, has set up a very sophisticated nationwide customer care network for Reliance Digital TV (formerly known as Big TV) customers.
The following tips will help you to quickly get in touch with the customer care division dedicated to Reliance Digital TV customers.
You can contact Reliance Digital TV customer care service through one of the following channels:
• Internet
• Phone
• Physically visiting the nearest Reliance World.
• Through postal service.
Approach Reliance Digital TV customer-care via online
• Visit http://www.reliancedigitaltv.com/home.html
• You would find links available to provide information about various services offered including Digital TV packages, vedios and movies, recharge, HD etc.
If the information is not available on the site, send your query to customercare@reliancedigitaltv.com.
• You can also click on Customer Care link and browse general FAQ section.
• You can recharge your account at http://www.reliancedigitaltv.com/get_Recharge.html.
• You can send feedback at http://myservices.relianceada.com/loadFeedbackMail.do
• If you need assistance regarding your online account, send mail to myservices@relianceada.com or submit the form at http://myservices.relianceada.com/loadHelpRequiredMail.do
• If you do not wish to receive promotional calls from Reliance India, submit the form at http://www.rcom.co.in/Rcom/personal/donotcall/donotcall.html
• You can send your query/concern/feedback to Reliance World using http://relianceworld.in/contact_us.htm.
The different services offered through Reliance Digital TV online help
• Logging on to http://myservices.relianceada.com/launchAMSS.do to manage your Reliance Digital TV and other reliance accounts using a single login.
• Online services include Bill viewing and payment, Digital TV channel top-up, seeking customer care, viewing and changing tariff plan, recharging digital TV account etc.
• You can submit query/complaint/feedback.
Contact Reliance Digital TV Customer Care via phone
• You can dial toll-free 1800 200 9001 to contact customer service division. Alternately you can dial 1860 200 6666. (Except North India and J&K)
• If you are in north India or J&K, dial following numbers:
Assam:
9864098888 (local charges applicable)
Other North East States:
9863098888 (local charges applicable)
Jammu & Kashmir:
0191-2475018 (local charges applicable)
• To know your account balance call 022 3033-8888 or 1800 200 9001.
• To recharge your account call 1-800-200-9002 or 022 3033-7474.
• To subscribe to Cinema monthly pack SMS CPC < space> 40250014 to 554546 from your Registered Mobile Number.
• To purchase a cash card SMS RC< space>< Smart Card Number>< space>< Voucher PIN> to 554546 from your Registered Mobile Number.
• To stop promotional calls dial 1909 or send SMS "START DND" on 1909.
Contact Reliance Digital TV Customer Care via mail
You can write to Reliance Digital TV Customer Care using following postal address:
2nd Floor, ´A´ Block,
Reliance Communications Limited
Dhirubhai Ambani Knowledge City
Thane Belapur Road,
Kopar Khairne,
Navi Mumbai - 400709
Visiting nearest Reliance Digital TV Customer Care center
You can visit the closest Reliance World and speak to the customer care executive and communicate your query/concern, and he will help you to resolve the issue.
How to find the address of the Reliance World nearest to you
Go to http://relianceworld.in/ and enter your state and city to locate the nearest Reliance World.
Sir, This is to bring to
Sir,
This is to bring to your kind notice that I purchased a LCD TV at Jainsons Show room Fort Station Road Trichy on the 31st of Dec.2010 for which they had given an offer of free installation of Reliance DTH and they had given a contact number and asked me to register which I had done promptly but till date the DTH has not been installed,even after repeated calls to the Jainsons Show Room nothing has been done,but now for the past one week I get messages on my mobile asking me to recharge my account stating my A/c no.200866451726.which is very surprising to me.please take necessary steps to have the DTH installed. Why is there such a Flaw in a reliable company as RELIANCE.
Expecting a reply for my Comment My local contact Mr H Ravi Kumar
Mob:9443862930
Matilda
Hi, I feel really bad about
Hi,
I feel really bad about the type of service you are getting from such a reputable company. I hope you have receipt and everything regarding this transaction. There is very little chance that the showroom would be helpful in this case. They have sold the package and the rest depends on the DTH service provider, i.e, Reliance. You need to contact them as soon as possible. Call the reliance DTH customer care number 1860 200 6666 or 1800 200 9001 (toll-free). You can mail at customercare@reliancedigitaltv.com
but since it has been more than two months, calling them up would be more appropriate. If they fail to resolve the issue, take it up with nodal officers of Reliance Communications under which Reliance DTH comes. If it is not resolved there, escalate it to appellate authority. The contact details of nodal officers and appellate authority of your area can be found at http://www.trai.gov.in/sp/RELIANCE.pdf.
Best of luck!
Regards.
is this the reputed company
is this the reputed company reliance which gives the service like this which does not give the customer satisfactory service. i today feel really bad that the company gives very third class facility. my dth has been in safe castody mode on 17 feb for a month period. there was a call from ur headoffice mumbai. he sujested to keep in safe castody becoz ther was my board exam going on.yesterday the one month period got over still the service has not started. me and my parents has called to the customer service centre more then 10 times.they have also not given us the expected respones from there side.today i feel you are the worst service provider in the country today.my Ac.no.is 200568277496. this account is on my fathers name.
IN AMRAVATI MAHARASHTRA THERE
IN AMRAVATI MAHARASHTRA THERE ARE WORST SERVICE GIVING US BY RELIANCE NO VOUCHERS OF BROADBAND'S AVAILABLE .CUSTOMER CARE SERVICE IS WORST IN THE SPACE AND THE OTHER PROBLEM IS CORRUPT PERSON
HANDLING HERE SERVICE ,THEY HAD GIVEN VOUCHER FOR SELLING TO THEIR RELATIVES AND AND THEY ARE AS POOR THAT THEY HAVE NO RECHARGE VOUCHER ANYTIME AND POOR RELIANCE GIVING US SERVICE THAT IT CONNECTED TO 500 VILLEGES BUT ,IT CAN NOT ABLE TO CONNECT WITH CITIES.
Toll-free 1800 200 9001
Toll-free 1800 200 9001 sucks. It just asks to enter the PIN code & then drops the call. What a pathetic service from Reliance. Wonder if they every think from customer's perspective.
any adult type chanel on
any adult type chanel on reliance big tv pls helpe me
any adult chanel on reliance
any adult chanel on reliance big tv pls help me
pl.give guidelines to the
pl.give guidelines to the online subscription to the reliance digital tv
sir i am a reputed delear
sir i am a reputed delear or ur digital tv from the first day u start ur big tv last year on diwali 352 act done on my counter nd my last billing with u is in july 2011 after that ur distributer change in my city saharanpur up nd he is nt intersted in me can i ask u why u ignore me why u deactivate my demo box u cant need a quality delae u cant need a quantity delear
to ur reference on this diwali my counter done 352 act dish tv 225 act of airtel 50 tata sky u cant think u will miss ur activation in saharanpur amba enterprices 9837118748 9675133331
My smart card
My smart card No.200923431922.
I give my mobil number to relianc bigtv. but my mobil is lost so
how i can change my mobil number to relianc bigtv. please answer me
on my email id.
my old mobil number is-9960382621
hi, I feel really bad the
hi,
I feel really bad the services provided to the customer care. I am trying for the past 3 days to change my platinum pack to value pack for that i have paid Rs.2448 thro net banking for my parent and child connection for 1 year subscription. 1548 plus 900. They have
activated one thing and the other connection still platinum pack. I have paid enough amount again extra 70 rupees paid even though they are not changing my request pack. Each and every time they are saying within our we will do like that 3 days they are telling.
Because of your problem every day i am loosing amount from my account sim card . please solve my problem immediately.
Sim No. 200954515056, 200954519298
DEAR SIR, ON 16-06-2012 MR.
DEAR SIR,
ON 16-06-2012 MR. GANESH MOB NO. 08341174054 OF APPCO GROUP INDIA OFFICE IN DOMALGUDA, HYDERABAD CAME TO MY HOUSE IN HYDERABAD AND BRIEFED THE BENEFITS OF RELIANCE DTH AND HE IMPRESSED ME. I ASKED HIM IF THE DTH CAN BE INSTALLED IN JAMMU, HE SAID IT CAN BE INSTALLED ANYWHERE IN INDIA. AFTER GOING THROUGH THE BROUCHER I FILLED AN APPLICATIONORDER COPY NO. APR ; 136679 AND GAVE HIM A CHEQUE FOR RS. 2990. CHEQUE NO. 278304 DTD. 18.06.2012 ON SBI, JAMMU CANTT.. AS PER THE CONDITIONS THE DTH SHOULD BE INSTALLED WITHIN ONE WEEK OF CLEARANCE OF CHEQUE. THE CHEQUE WAS CLEARED ON 22.06.2012. THEN I CONTACTED THE APPCO GROUP INDIA OFFICE IN DOMALGUDA, HYDERABAD OVER PHONE NO. 08712785913 SEVERAL TIMES BUT EVERY TIME THEY SAID THAT DTH WILL BE INSTALLED TODAY. BUT IT WAS NOT INSTALLLED TILL DATE. NOW IF THEY ARE UNABLE TO PROVIDE SERVICE THEY SHOULD REFUND MY MONEY TO MY A/C NO. 10429964657, BANK CODE NO. 02367. STATE BANK OF INDIA, JAMMU CANTT. JAMMU.
I TRIED TO CONTACT APPCO GROUP INDIA ON TEL NOS - 022-42449961, 42449922, 42449969, PHONE RINGS BUT THERE IS NO RESPONSE.
IT IS REQUESTED THAT APPROPRIATE ACTION MAY PLEASE BE TAKEN TO REFUND MY MONEY WITH PENALTY OF RS. 1000/- AS I LOST FAITH ON APPCO GROUP INDIA AND RELIANCE DTH
I EVEN TRIED TO BOOK A COMPLAINT THROUGH TOLL FREE NO. OF 1860-200-6666 & 1800-200-9001. BUT THEY SAID TO CONTACT THE DEALER REGARDING INSTALLATION OF NEW RELIANCE DTH.
THANKING YOU IN ANTICIPATION FOR EARLY FAVOURABLE ACTION.
YOURS SINCERELY,
P. SAIRAM
QTR NO. C1 /8
TYPE – 3.
SPECIAL BUREAU RESIDENTIAL COMPLEX.
NEAR SATWARI POLICE STATION
NARWAL PAIN.
AIRPORT ROAD
JAMMU
MOB NO. 09419303802
TEL NO. 0191-2459530.
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Sir, My card no. of RELIANCE
Sir,
My card no. of RELIANCE DIGITAL TV is 200989834766 which had been installed on 11th MARCH-13.
Sir there is a spelling mistake in my second name. it is appearing SALUJA in place of SUNEJA .
You are requested to change it.
The complete name is PANKAJ SUNEJA.
Thanks
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