Kindly notify our Claims Officers at Reliance General Insurance Claims Office immediately in case of fire insurance claims.
While notifying the Company the following details must be provided:
1) Policy No.:
2) Name, Address and Contact No. of Insured Person
3) Place, Date & time of Accident
4) Description of accident occurred & amount of loss
5) In case person notifying Reliance General Insurance is not the Insured, then their contact details.
Immediate Action Course after Loss:
- Extinguish fire if possible to minimize amount of loss; immediately call Fire Brigade & remember to collect their Report and invoices for expenses in fire fighting as these are reimbursable as per policy
- Notify the Company along with approximate estimation of loss and collect Claim forms within 14 days
- Damage caused by natural calamities such as floods, storms & lightning remember to obtain detailed report weather report from Meteorological Office
Document Checklist
Basic Documents:
1. Duly filled & signed Claim Form
2. Bills detailing the claim along with vouchers
3. Reports from Fire Brigade; if applicable also from forensic department and laboratory test report along with given mandate & meteorological office
4. Labour records for activities related to the claim
5. Original copies of bills, invoices & receipts for repair works
6. Photographs
In addition to the above submission of following is required in case of Fire Loss of Profits Insurance:
a. Account books
b. Details of business trends, inflation in cost of working, savings of standard charges and activities executed at alternative premises.
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