Reliance GSM Customer Care
Reliance, one of the most popular GSM service providers in India, offers excellent customer support through Internet, telephone and physical customer care centers spread all over India.
Various options to approach Reliance GSM customer care center are as follows
Contact Reliance GSM customer-care via online
• Visit http://www.reliancemobile.com and you would find links to provide information about various services like Prepaid, Post Paid, roaming, payment etc.
The different services that one can avail from Reliance GSM online help
• Logging on to http://myservices.relianceada.com to manage your Reliance account including Bill viewing and payment, Prepaid recharge; seeking customer care, viewing and changing tariff plan, viewing details of monthly usage, online prepaid recharge.
Approach Reliance GSM Customer Care on the phone
• For Postpaid, Dial * 222 from your Reliance Phone or 30334343 from any other phone.
Approach Reliance GSM Customer Care in person
One can visit the closest Reliance Mobile Store or Reliance handset service center, and speak to the customer care executive to communicate any query/issue.
How to find the address of the Reliance Mobile Store nearest to you
Go to http://www.rcom.co.in/rcom/StoreLocator/storelocator_rms.jsp and select your State, City and PIN code to locate the nearest Reliance Mobile Store.
How to find the address of the Reliance Handset Service Center nearest to you
Go to http://www.rcom.co.in/Rcom/personal/handset/service_center.html to locate the nearest Reliance handset Service Center.
Approach Reliance GSM Customer Care via Mail
You can send your query/concern/feedback/complaint to following postal address:
How to escalate your complaint
If you are not satisfied with the solution provided to your complaint, you can escalate the issue by contacting the nodal officer. You can find the nodal officer of your area from http://www.rcom.co.in/Rcom/personal/customercare/nodal.html. If you are still unsatisfied select to contact the Appellate Authority. You can find the Appellate Authority of your area at http://www.rcom.co.in/Rcom/personal/customercare/AppellateAuthority.html.