Reliance Mobile Customer Care

Reliance Mobile is a prominent name in Indian telecommunication and cellular industry, and they offers extensive customer care through Internet, telephone and physical customer care centers spread all over India. The following guidelines will help you to reach Reliance Mobile customer care unit easily and promptly.

Various options to approach Reliance Mobile customer care center are as follows • Internet • Telephone • You can approach Reliance Mobile Customer care in person.

Contact Reliance Mobile customer-care via online[edit]

• Visit http://www.reliancemobile.com and you would find links to provide information about various services like Prepaid, Post Paid, roaming, payment etc. • For any query/Concern related Reliance Mobile or 3G, mail to customercare@relianceada.com, or fill out the form at http://www.reliancemobile.com/webapp/Communications/PreAddContactRT. • You can check network coverage of your area at http://www.reliancemobile.com/webapp/Communications/website/Mobile/business/network.html. • You can register your phone to Do Not Disturb registry at http://www.reliancemobile.com/webapp/Communications/website/Mobile/business/dnd.html. • Register for an Account at http://myservices.relianceada.com to manage your Reliance accounts. • GSM customers can reach out to customer care by sending mail to gsm.customercare@relianceada.com. • For blackberry related queries, visit http://www.rcom.co.in/Rcom/personal/blackberry/overview.html. • You can mail Blackberry related query to query.blackberry@relianceada.com. • For mobile number portability related help, visit http://www.rcom.co.in/Rcom/personal/customercare/mnp.html. • For reliance handset related information, visit http://www.rcom.co.in/rcom/handset/overview.jsp. • For any information related to R world, visit http://www.rcom.co.in/Rcom/rworld/home/overview.html. • For 3G related queries, visit http://www.rcom.co.in/Rcom/personal/3G/HTML/index.html. At this link you can request more information on 3G and browse 3G FAQ. • You can apply for a 3G connection by filling out the form at http://www.rcom.co.in/Rcom/personal/3G/HTML/howtobuy.html.

The different services that one can avail from Reliance Mobile online help[edit]

• Logging on to http://myservices.relianceada.com to manage your Reliance Mobile account including Bill viewing and payment, Prepaid recharge; seeking customer care, viewing and changing tariff plan, viewing details of monthly usage, online prepaid recharge. • You can access value added services at http://www.reliancemobile.com/webapp/Communications/jsp/telcom/rworld.htm.

Approach Reliance Mobile Customer Care on the phone[edit]

• For Postpaid, Dial * 222 from your Reliance Phone or 30334343 from any other phone. • For Prepaid, Dial *333 from your Reliance Phone or 30333333 from any other phone. • To find the number of your local Reliance Mobile call center visit http://www.reliancemobile.com/webapp/Communications/website/Mobile/locateus/circlewisecallcenter.html. • You can call 198 (toll free) for any complaint or service request. J&K customers can dial 9018090180 for assistance. • For Blackberry support call 30336363 from any phone or * 363 (toll free) from your Reliance BlackBerry. • For mobile number portability and 3G related help dial 1 - 800 - 100 – 3333 (toll free).

Approach Reliance Mobile Customer Care in person[edit]

One can visit the closest Reliance Mobile Store or Reliance Blackberry service center, and speak to the customer care executive to communicate any query/issue.

How to find the address of the Reliance Mobile Store nearest to you[edit]

Go to http://www.rcom.co.in/rcom/StoreLocator/storelocator_rms.jsp and select your State, City and PIN code to locate the nearest Reliance Mobile Store.

How to find the address of the Reliance Blackberry Service Center nearest to you[edit]

Go to http://www.rcom.co.in/Rcom/personal/blackberry/service_center.html to locate the nearest Reliance Blackberry Service Center.

How to find the address of the Reliance Handset Service Center nearest to you[edit]

Go to http://www.rcom.co.in/Rcom/personal/handset/service_center.html to locate the nearest Reliance handset Service Center.

Approach Reliance Mobile Customer Care via Mail[edit]

You can send your query/concern/feedback/complaint to following postal address: A Block, 2nd Floor, Reliance Communications Limited DAKC, Kopar Khairane, Navi Mumbai – 400 710 Fax: 022 303 88005

How to escalate your complaint[edit]

If you are not satisfied with the solution provided to your complaint, you can escalate the issue by contacting the nodal officer. You can find the nodal officer of your area from http://www.rcom.co.in/Rcom/personal/customercare/nodal.html. If you are still unsatisfied select to contact the Appellate Authority. You can find the Appellate Authority of your area at http://www.rcom.co.in/Rcom/personal/customercare/AppellateAuthority.html.

Comments

if i send a message to a switched off sim can the message reach the sim even after being switched off for 2 or 3 months?

why i could not contact with u

How to deactivate this VSA Osian so pls suggess me

pl return my money you have charged for vas crbt Rs -20.00 iwoud not subscribed it.

hi i m khurshid khan i have launched a new connection of reliance pp when i did call on cust care your representative mr NAIM has recived my call and direct transfer my call on GPRs desk i need answer from u ??????

MY PHONE IS BALANCE CUT

My phone bal cut RS - 72 .00 date 4-5 Aug 2014 And again my phone bal cut Rs - 142.00 date 20 aug 2014 Immidate fiend out My mob no 9103154667

My both number is reliance and am using this number 4 year.but am not setisfied your service now.really now provide. Very bad service ..my number is8591425811 .7876440456

my no. 9311522069 no c.care option very week signal ekdam bekar service

my no. 9311522069 no c.care option very week signal ekdam bekar service

my no. 9311522069 no c.care option very week signal ekdam bekar service

my no. 9311522069 no c.care option very week signal ekdam bekar service

my no. 9311522069 no c.care option very week signal ekdam bekar service

Ma Majid Anantnag as bol raha ho Agar hamara area ma flood nahi aaya to Reliance keep signal koy band kar daye gayeee Hamara area ha wailoo near 2km away kokernag

Ma Majid Anantnag as bol raha ho Agar hamara area ma flood nahi aaya to Reliance keep signal koy band kar daye gayeee Hamara area ha wailoo near 2km away kokernag

Ma Majid Anantnag as bol raha ho Agar hamara area ma flood nahi aaya to Reliance keep signal koy band kar daye gayeee Hamara area ha wailoo near 2km away kokernag

Ma Majid Anantnag as bol raha ho Agar hamara area ma flood nahi aaya to Reliance keep signal koy band kar daye gayeee Hamara area ha wailoo near 2km away kokernag

Ma Majid Anantnag as bol raha ho Agar hamara area ma flood nahi aaya to Reliance keep signal koy band kar daye gayeee Hamara area ha wailoo near 2km away kokernag

YAI REALIANCE COMPANY BAHUT HI GHATIYA NETWORK HAI,AAPKAI Customar care mai call bhi nahi lagta hai,aur faaltu ka balance cutjata hai,kirpya mujhe response dai

ek to relince care me kabhi call nhi lagta upar se pese bhi cat lete hai bin faltu ke please reply me

kl ek net ka message offer aya tha ki 13 me 975 mb data free alag se milega aur 30 days valadity milegy jo prapt nahi hua hai

kl ek net ka message offer aya tha ki 13 me 975 mb data free alag se milega aur 30 days valadity milegy jo prapt nahi hua hai

I complained several time s about my prepaid mobile no.7858964544. reliance deducting baiance from my balance daily rs.5/- and rs.3/-. now compny is not receving my complain. I request all relaice custmer like me to shift with other operator. custmer care is not satisfying custmers.

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