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Reliance Prepaid Customer Care

Submitted by Ekikrat on Sat, 09/24/2016 - 07:43

Reliance Communications is the flagship company of the Anil Dhirubhai Ambani Group (ADAG) of companies. Listed on the National Stock Exchange and the Bombay Stock Exchange, it is India’s leading integrated telecommunication company with over 85 million customers. A 80,000 km seamless, pan-India fibre optic backbone ensures a congestion free network and almost zero call drops, in addition to superior voice clarity in every corner of the country.

Reliance is reachable anywhere, anytime. Whether one is a customer, a prospective partner, or just a curious citizen, Reliance is there to answer all questions. One can access customer care call centre 24 hours a day, 7 days a week, from anywhere in India.

Reliance Provides variety of methods to reach there customer care.

Customer service form:

Fill in the form online and submit. Whether one is a customer, or a prospective partner, or just a curious citizen, we are here to answer your questions. We welcome your views, suggestions, complaints and any other query that you might have about Reliance Communications, its products and services.

•e-mail : customercare@relianceada.com

Customer Service Reliance Mobile or Reliance Hello (FWP/ FWT only): For Prepaid:

  • Dial *333 from your Reliance Phone or 30333333 from any other phone.
  • Dial *369 from your Reliance Phone for access to Admin menu ( For checking the account balance,
  • Recharge and Language change option).
  • Dial *225 (SMS option for retrieving account balance and STV validity) or SMS 'BAL' to 53670.
  • Dial *367 (Express account balance)

Comments

dear sir, recently i had received a call for your compaly (e.i reliance)and they are saying the my handset EMI no. is not there and they are going to block my calls from few days. sir, i have my handset EMI no. which is 135790246811220. and my full address of my resident is; Bipen Pradha 6th Mile Tadong, Near Remons hostel East sikkim Gangtok P/o Samdur Pin: 737102 Phone No. +91 9832611345

I have prepaid reliance mobile no.9324364853. Yesterday(9th Dec 2009) my balance showed from Rs29 to Rs19.Calling customer care they informed Rs 10 deducted for Bakwas service.But i have not activated this service in my mobile. Earlier few months back also Rs 10 deducted for this service twice.How they automatically cut it without activation.Pl try to get refund my money. Regards, Sridhar Banola Kharghar, Navi Mumbai

pl. stop deduction from prepaid balance (9832423597).Deduction was being made for about Rs30 each time. I do not want to buy any music ringtone etc. for which , I think, deduction is.

My reliance prepaid mobile no. 9337008709. since 17.1.10 I am receiving ongoing india-bangladesh test match cricket alerts via sms for which i have not subscribed. i had contacted your customer care and my complaint no. 117745843 and the person spoke to me is mr. rabishankar, who informed that he is discontuning this sms alerts online right now. Even today also i am receiving this sms alerts which i don't want. more so, every day for these sms alerts money is deducting from my balance which i request you to pls refund immediately and stop sending these sms alerts. n shanti kumari mobile no. 9337008709

sir mere mobial main kuch yesa aectiveat ho gaya hai plz. sir use delete kar di jiyega jisse paisa manash main na ho kyoun ki -13 rupees phale se hai. manoj kumar 9305840073

Dear Sir, I forget my number. My sim number is 8991101630000385892.Will you please send me mobile number above address. I have to recharge it. Thank you, Arokiaraj

I am a reliance prepaid mobile user for past 4 to 5 years. On Thursday 25 March 2010 i recharged my mobile through online HDFC bank system reference number 032520101902286092 for amount 111 and immediately my mobile showed me a balance of 102 rupees. Next day, when i tried to call someone it is showing as 4 rupees and change. when i tried to reach the customer care, they were telling me that 111 is a FRC and the person would get some offer and only 10 rupees will be the balance. and they are telling my money is gone that is it and they hang the phone on me (Farzana and Rambabu) these are the people whom i have spoken to. IF the facility is not there, why did the system accept the denomination of 111 and when it accepted it should give me the recharge to my mobile. Why did Reliance system stolen my money. this is very bad system. i am unhappy with the system.

Pls ask ur retailer to give the prepaid manager or asm 's num.cal that persons and inform ur problem.they are deffenitly solve ur prblm

I am a reliance prepaid mobile user for past 4 to 5 years. On Thursday 25 March 2010 i recharged my mobile through online HDFC bank system reference number 032520101902286092 for amount 111 and immediately my mobile showed me a balance of 102 rupees. Next day, when i tried to call someone it is showing as 4 rupees and change. when i tried to reach the customer care, they were telling me that 111 is a FRC and the person would get some offer and only 10 rupees will be the balance. and they are telling my money is gone that is it and they hang the phone on me (Farzana and Rambabu) these are the people whom i have spoken to. IF the facility is not there, why did the system accept the denomination of 111 and when it accepted it should give me the recharge to my mobile. Why did Reliance system stolen my money. this is very bad system. i am unhappy with the system. My number is 9346325887

hi i want to get call details of no it is 9024116708 1 march to 12 april 2010 get it on my mail id as soon as possible and also message details (messege text is must) of my also my no is 9024116708 on my mail id it is gunjan112005@yahoo.co.in plz help me its too urgent.

Dear Reliance GP. I am a reliance user for 6 years. last three day someone stolen my mobile so please closed my services on this number..9307057091.. and send me confirmation message..on my id:ayaan300@yahoo.com

my reliance prepaid no. is 9864560602.on 15 april my balance was Rs.85.49.i was out of station for 2days.when i returned i checked my balance.it was Rs.5.49.when it was switched off for 2 days.i tried to call the customer care.but every time it showed network busy.i live in guwahati.kindly help

my reliance prepaid no. is 9023657563.on 23 april my balance was Rs.11.09. i checked my balance after one hour was Rs.0.09.when it was switched off for one hour no calls made.i tried to call the customer care he said money will be returned but i didnt receive yet

My reliance prepaid mobile no.9641689750. On 27.4.2010 I recharged my balance with Rs.108.79.but next day balance was only Rs.0.47. I am receiving cricket alerts via sms for which i have not subscribed. I tried to call the customer care no.*333 and 9832098320 but every time it showed network busy. I am still receiving Service Reply sms alerts which I don't want. More so,every day for these sms alerts money is deducting from my balance. Stop sending these sms alerts and pl. stop deduction from prepaid balance.

I have prepaid reliance mobile no.9641689750. On 27.4.2010 I recharged with Rs. 120 but next day my balance showed Rs0.47.I tried to call the customer care.but every time it showed network busy.But i have not activated any service in my mobile. How they automatically cut it without activation.i am receiving this service reply sms alerts which i don't want more so,every day for these sms alerts money is deducting from my balance which i request you to pls stop sending these sms alerts. Regards,

Pls type a sms from ur phone..START DND send to1900.the service will activated within 7 days.its help u

hey,can you provide me cusomer care number on behalf of tht number ...i call direct to customer care...

I am having Reliance GSM no.814467115,and recharge online through HDFC net-banking of Rs.200/-on 14.05.10,Transection ID-0514201011522110738.The amount has been debited from my a/c, but the mobile has not been recharged till now.Can you clarify the this issue ?

I have prepaid reliance mobile no.9026205676. since Yesterday(01-06-2010) about 11 pm, the sim is not working and displaying the message "insert sim" onto my mobile screen. Kindly look after it by tommorow. Regards Om Prakash Srivastava Gorakhpur (U.P.)

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