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Samsung Mobiles Customer Care

Submitted by Ekikrat on Sat, 02/12/2011 - 22:14

Samsung Mobile, one of the most popular cellular phone brands in the world, has captured a substantial size of Indian cellular market through their innovative products and outstanding customer support. They offer extensive customer support via Internet, phone and physical customer support centers located all over India. The following information will help you to contact Samsung Mobile customer care division easily and more quickly.

Approach Samsung Mobile customer-care via online[edit]

The different services that one can avail from Samsung Mobile online help[edit]

  • You can browse and view spec and details of any Samsung mobile, check updates and drivers, troubleshoot, check operator settings etc.
  • You can e-mail a query/complaint/feedback.
  • You can find the nearest Samsung Mobile dealer/service center.
  • You can customer care numbers and contact details.
  • You can browse FAQ and download manuals.
  • You can also check for software update and accessories.

Approach Samsung Mobile Customer Care on the phone[edit]

You can dial 3030 8282*, 1800 110011**, 1800 3000 8282, 18002668282 to reach customer relation executive. Monday – Sunday: 9.00 AM - 8.00 PM (IST)

  • (Prefix Local STD Code) 3030 8282
    • Toll Free - 1800 110011 (From MTNL/BSNL Lines)

· Alternately, you can contact nearest Samsung service center.

Approach Samsung Mobile Customer Care in person[edit]

One can visit the closest Samsung Mobile Store, or service center to speak to a customer care executive in person.

How to find the address of the Samsung Mobile service center nearest to you[edit]

Go to http://in.samsungmobile.com/support/findingService/serviceCenter.do, and select region and your City under Service center tab. A list will be displayed with address and contact details of the nearest service centers.

How to find the address of the Samsung Mobile Store nearest to you[edit]

Go to http://in.samsungmobile.com/support/findingService/priviliegedPartners.do, and select Region and your City. A list will be displayed with address and contact details of the nearest Samsung Mobile store.

Samsung Mobile Service Centers in Major Indian Cities Delhi World Telecom House Town :Delhi Address :3720, Netaji Subhash Marg, Dariyaganj, Delhi( Pin code 110002) Phone :011-43542242 Mobile No :9811173002 E-mail :siddiquiyunus@yahoo.com

Hyderabad Cell C Town :Hyderabad Address :17-1-388/C/1/10, I.S. Sadan, Santoshnagar X Road, Hyderabad- 500059( Pin code 500059) Phone : Mobile No :9848316390 E-mail :adil_ova@yahoo.com

Mumbai S.R. Telecom Inc. Town :Mumbai Address :4/94, Kadari Park, On S V Road, Irla, Vile Parle (W), Mumbai( Pin code 400058) Phone :022-66960775 / 022-66960776 Mobile No :9820330500 E-mail :samsungmumbai@yahoo.com

Bangalore Channel 9 Town :Bangalore Address :#586, 10th Cross kanakapura main road 7th block jayanagar, Bangalore-560082( Pin code 560082) Phone : Mobile No : E-mail :channel9@yahoo.com

Kolkata Agarwal Communication Town :Kolkata Address :77, chittranjan Avenue, Poddar court central, Kolkata-12( Pin code 700012) Phone : Mobile No :9830871042 9830163288 E-mail :agarwalcommunications@vsnl.net

Comments

i am using samsung s8003 i cant do the voice chat in social network exa; nimbuzz gtalk pls reply how to do that

Dear sir I am suffering with my C3222 a lot & I want a prominent action on this.1st time I gave it to a (Samsung) service center nearby Dumdum, Nagar Bazaar. They told me that, there has some problem in charging pin. within 3 hour they do the needful and change its software also as my wish. But after that the memory card slots become louse & several time in a month I have to adjust it. Now I am in Guwahati. For different problem I have to go there 2 time previously(for Head phone,& Camera), I have already purchase a new Head phone as previous one not working after 7th month & Guwahati service center inform me they can’t replace it.. Now they tell me there has a problem in charging pin & I have to pay Rs 500 for this ( Till now it is under warranty) . I want to get it urgently, so I agree to pay (As a Electronic engineer I know there no liquid related rash),but they are unable to deliver till today evening & I have to wait for next Monday Working order no WV08061239, DATE : 08/06/12, NAME : S.K.DEBNATH MOBILE NO 09402581223 (not in working ). contact person (Mr Tapan Saha 9435554884) I have 4 Peace of Samsung mobile in my family & always suggest my friends. After this I am little confused, can u help me in this case? Thanks & Regards SURAJ KUMAR DEBNATH

My Mobile phone samsung GT-S8500T was presented to me by a friend of mine in australia. By mistake I deleted Asphalt 5 racing game. How can I re-download that game. Many attempts to do so failed. Regards sunil

I purchased a samsung mobile phone galaxy y young but unfortunately I lost the phone. IMEI No.- 352272054634273 & 352273054634271. what is the procedure to find out the new user phone number by IMEI number ? Please help me.

I had purchase my mobile from Australia and now i am in India and getting some problem.....so help me out 1) mobile restart again when i am trying to pare through Bluetooth or WI-fi with other pc or mobile. 2) hotspot service not working. 3) network problem. 4) How to upgrade with jelly beam

i think samsung is a good customer related company. but i understand it is wrong. i purchased a samsung galaxy ace duos imei no 354354051077488 from sama electronics jeddah. the sales executive break the seal of the box . but the mobile box does not contain ear phone . actually the phone provide FM facility only with the ear phone wire. but the company not provide ear with the purchase. now i hate samsung .

i think samsung is a good customer related company. but i understand it is wrong. i purchased a samsung galaxy ace duos imei no 354354051077488 from sama electronics jeddah. the sales executive break the seal of the box . but the mobile box does not contain ear phone . actually the phone provide FM facility only with the ear phone wire. but the company not provide ear with the purchase. now i hate samsung .rajeshsalayil@gmail.com

we are using samsung start 2 mobile when i go to compose message it is showing in draw format i am not getting the keypad how remove this draw format and to get keypad

To The senior manager (Samsung) I am Ankit giri from Bihar india.Being a regular user of Samsung products. I have purchased a samsung galaxy GT-7562 handset on 16 Febuary 2013. in April 2013 i got heat problem in our handset then i took it to Samsung service center care in Bhopal(Akanksha enterprises). where they could not repair they said to me there is some critical problem so we have to send head service centre thats handset comes under in warranty so we will maintains Mother board problem is showing after 7 days I gone to Service center they told there is showing mother board problem so your handset is being heat more, You have to paid 7000 for maintains it more. Sir if mother board is not coming under warranty then what wii be mean of warranty sir what i do aso i have talk to customer care and complain registerd but no body take any action my IMEI number is 354905052434851, I would like to request you to kindly provide me a replacement phone or maintane it I will be happy if you respond early. Hope to see that Samsung maintains its worldwide reputation. Thanking you Ankit kumar Giri +919039570447

i have a Samsung Galaxy GT-I5510. it is now locked due to too many wrong pattern attempted by my child and i forgot the email address using it, so i cannot unlock the hand set.

i am using samsung duos GTE652. OUR complaint is an i cant see the recording video in our mobile .

I hv use tab 2 gt5130 , my problem iz I cant download any video n pictures , sir. I hv already complain but I dint get any reply. Pls help me to solve my problem. Its hampered my work, sir.

i have a samsung gt i5510m, i am in big prob. i can't call, i cant see my contect no. when i touch dialer app give msg The application Phone (process com.sec.android.app.dialertab) has stopped unexpectedly. please try again. please help me.

updated my s2g to official jb (4.1.2) with odin.I download it from sammobile.i am currently installed Germany version.After JB installed Touch screen sensitivity is decreased that I can't drag or scroll icons&shortcuts.BUT THIS PROBLEM DISSAPPEARS WHEN PUT INTO CHARGING.When the phone is connected to charger i check lcd test by dialing *#0*# now touch screen works perfectly. Disconnect from charger now dialing *#0*# touch screen not woks perfectly

hi i have buyed s2 last year .. itz warranty period jz got over last mnth .. i wz facing storage related issue ..so i went to customer service centre .. dey asked me to give my phone to them for sftware update.. two dayz later dey said my phone require replacement of motherboard which will cost me around 9000 .. is said no and took my phone back .. now my cell is not even getting started .. please suggest wat i need to do..

I hummbly requested compay Samsung.my cell phone samsung galaxy s2 was stolen last 2 weeks, i mtyping the im number of my cell phone Samsung galaxy s2 Imi# 354912053266092 I want blocked it...because it have many many personal data of mine,, so plz blocket it,, Best regard

Dear sir, My samsung mobile fone model is GT-C3312 and i've a problem in this from few days.The problem that, in fone where network shows, there is a symbol "E" is also shown and that coz bal. deducted continue and when i changed or select another sim for calling or other task than same problm will coming. although i'm not accessing net, so plz help me sir plzzzzzz.

im using samsung galaxy starpro.iam not able to watch the videos if i receive it from any other mobile phones.what will be the problem? and what is the solution for this?

im using samsung galaxy starpro.iam not able to watch the videos if i receive it from any other mobile phones.what will be the problem? and what is the solution for this?

hi, I'm using samsung galaxy s4 but few days I'm suffering problem after updated kitkat version 4.4.2 my problem is that automatically switched off my device nd it can't switched on without plug in the charger.can anyone help me about the problem??

hy you first remove your battery fast and seen mobile charging jack.see something green-green so replaced your charging jack. your problem will solve. thank u Shamsad Ansari #919955017106

Somebody stole my sumsang grand neo IMEI no.*352742061708518*/*352743061708516* Plz find my mobile phone as soon as possible plzzz help me. Contact no.9034670201,9718303188

My phone model s5282 star hav a crucial problem regarding network. When i change sim card its takes almost 5to 6 hours to regain the network Pls help me sir

model 7562 comp-battry not backup+hanking problem 8/8/2014 ko sr.centre me diya hai,abhi tak nahi complete hua hai

Hello i am using samsung galaxy grand 19082 model but when i want to connect with my pc it shows nothing i want to transfer my data in PC through data cabel but due to this problem cant do that please suggest which software is usefull for pc so i can connect with phone.

Sir/Madam......Since aprox.eleven months ago(I purchased Samsung Galaxy GT-S7562 mobile I could not use in operational of my mob.as so many functions I am not aware due to I couldnot find the user guide book in the packing when I purchased the mob. and I was not also not aware about the guide book now every day I am facing lot of problem due to not having guide book that should help me in rightway.Can you help in getting the guide book to me so I should enjoy this Samsung model for my daily use easly.Do hope your help to me. Pleases send a user guide book of GT-S7562 Galaxy model to H. No. 885, FF, Right Side,Rani Bagh Delhi-110034...Mob.No. 9650624601...I will be thankful to you for reciprocation....DP Singh

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