Sony, the world leading entertainment product conglomerate, is one of the most popular consumer electronics brand in India. Besides high quality product, the outstanding customer support offered by Sony makes it a number one choice among consumers in India and abroad. Sony offers extensive customer support through internet, telephone and a nationwide network of service centers. The following tips will help you to approach Sony customer care division easily and promptly.
Contact Sony customer-care via Internet
- Visit http://www.sony.co.in and you can find information about various services/products offered including TV, Home theatre, camera, mobile phone, games etc.
- To send inquiries, including feedback, requests for information, and questions regarding the site, fill out the form at http://www.sony.co.in/section/contactus.
- For specific product related query, visit Support link http://www.sony.co.in/section/support and select your product model to get support for that.
- You can browse product FAQ at http://www.sony.co.in/section/faq.
- You can browse service FAQ at http://www.sony.co.in/section/servicefaq.
- You can get warranty information at http://www.sony.co.in/section/warrantyinfo.
- You can submit a home repair service or home product demo request at http://www.sony.co.in/section/warrantyinfo.
- Product tutorials are available at http://www.sony.co.in/section/tutorials.
- You can download software upgrade and drivers at http://www.sony.co.in/section/downloads.
Approach Sony Customer Care on the phone
- For Appliances dial toll free 1800-103-7799 (Toll Free). All 7 days (9 AM to 7:30 PM).
- Alternately you can dial the nearest Sony service center for assistance.
Approach Sony Customer Care in person One can visit the Sony sales and service center or dealer for any product related assistance.
How to find the address of the Sony Shop nearest to you
You can locate your nearest Sony store at http://www.sony.co.in/section/shop.
How to find the address of the Sony service center nearest to you
You can locate your nearest Sony service center at http://www.sony.co.in/section/servicecentres.
Office Address and Contact Details of Sony Regional Offices in Major Indian Cities:
Sony India Registered Office New Delhi A - 31, Mohan Co-operative Industrial Estate, Mathura Road New Delhi - 110044 Ph No : 66006600 Fax No : 26959141
EAST Kolkata White House, 2nd Floor, Block 2D, 119 Park Street, Kolkata - 700016 Ph No : 033-40071751/52/53/54/55 Fax No : 033 - 40071763
NORTH Gurgaon SCO 32-33, Sec 15, Part II, Ist Floor, Gurgaon, Haryana Ph No : 0124-2225267, 2225265 Fax No : 0124-2225269
South Bangalore No.768, 100 Feet Main Road HAL, IInd Stage, 12th Main, Indira Nagar Bangalore - 560038 Ph No : 080-66605555 Fax No : 080-25294987
WEST Mumbai 2nd floor, Crimpage Corporation, Plot No. 57, Street No.17, MIDC, Andheri East, Mumbai - 400093 Ph No : 022-6128 8000 Fax No : 28312935