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Sun Direct Customer Care

Submitted by Ekikrat on Thu, 02/10/2011 - 16:46

Sun Direct, one of the leading DTH service providers in India, has set up a very sophisticated nationwide customer care network for their customers.

The following tips will help you to quickly get in touch with the customer care division dedicated to Sun Direct customers.

You can contact Sun Direct customer care service through one of the following channels:

  • Internet
  • Phone
  • Physically visiting the nearest Sun Direct outlet.

Approach Sun Direct customer-care via online[edit]

The different services offered through Sun Direct online help[edit]

  • Creating an account and managing your subscription, recharge etc.
  • Online services include Bill viewing and payment, Digital TV channel top-up, seeking customer care, viewing and changing tariff plan, recharging digital TV account etc.
  • You can browse and order movies through VOD movie service.
  • You can download manuals.

Contact Sun Direct Customer Care via phone[edit]

  • You can dial 1800-200-7575 or 044 - 3940 7575 for any query/complaintg.
  • You can dial 24 hour customer helpline for your city. You can find the number at http://www.sundirect.in/helpline.htm.

Here are numbers for major Indian cities: Chennai: 044-39407575 Bangalore: 080-39407575 Delhi: 011-39407575 Mumbai: 022-39407575 Kolkata: 033-39407575 You can also dial your nearest dealer. You can find your nearest dealer at http://www.sundirect.in/map1.php. For HD related query dial 011- 39408585 or SMS to 9600058585.

Contact Sun Direct Customer Care via mail[edit]

You can write to Sun Direct Customer Care using following postal address: 2nd Floor, ´A´ Block, Reliance Communications Limited Dhirubhai Ambani Knowledge City Thane Belapur Road, Kopar Khairne, Navi Mumbai - 400709

Visiting Sun Direct Customer Care in Person[edit]

You can visit the closest Sun direct dealers and distributors to speak to a customer care executive and communicate your query/concern, and he will help you to resolve the issue.

How to find the address of the Sun Direct dealer nearest to you[edit]

Go to http://www.sundirect.in/map1.php and enter your state and city to find the nearest Sun Direct Dealer.

How to find Sun Direct distributor nearest to you[edit]

Visit http://www.sundirect.in/map-popup.php and select State and District to see contact details of the nearest distributors.

Comments

thanks for telling how to Approach Sun Direct customer-care via online . . i always take a look on this link <a href="http://www.dth.co.in/"> DTH </a>

I am ur existing customer my no.41155067642 from i have changed my from ordinary to SONY LCD, my set up box give only normal view where as i want digital HD connection, when contacted Mr.Ashok (mobile no. 09292107688) Hyderabad tecnician at hyderabad since i am resident of hyderabad , he said presently no stock and he did not know when he will. It is very bad people staying in Hyderabad AP not getting services. Please arrange to get immediately.

I own Sun Direct DTH for last three months. I had subscribed this for 6 months but after three months my DTH Services were stopped. I contact at Sun Direct Delhi Customer care helpline at 011 – 39407575 and discussed them about my problem, they told me that my sun direct DTH subscription is over and I need to recharge it to continue DTH Service. But when I told them that I had subscribed that for 6 months they totally refused it and told me that If I would not recharge my DTH account within 4 days then they will deactivate my Sun Direct Account. So I submitted my complaint against Sun Direct at http://www.consumercourt.in/direct-home-dth/90836-complaint-against-sun-direct.html.Now I am waiting for my complaint reply. Hope to get some help from Consumer Court soon.

Dear Sir. I am very safaring for setabox and your customer serves is very poor . please contact to my mobile. 9743898898.or I will go to consimer court.

I have an account opened by another person. I have my pin number. How can I now have some of that money sent to my local bank.

I am a EPRS distributor and i couldn't find the selfcare.sundirect and i could not activate customers account. Where has gone the BEST DTH name. where have gone the selfcare login.... wonderful its just valit

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