Sun Direct, one of the leading DTH service providers in India, has set up a very sophisticated nationwide customer care network for their customers.
The following tips will help you to quickly get in touch with the customer care division dedicated to Sun Direct customers.
You can contact Sun Direct customer care service through one of the following channels:
*Physically visiting the nearest Sun Direct outlet.
==Approach Sun Direct customer-care via online==
*Visit http://www.sundirect.in/ and you would find links available to provide information about various services offered including Digital TV packages, channel guide, recharge, offers etc.
*For any query/complaint, send mail to email@example.com
*You can also send your query to http://www.sundirect.in/contact.php.
*You can also browse general FAQ section.
*You can recharge your account at http://www.sundirect.in/how-to-recharge.php.
*You can see subscription details at http://www.sundirect.in/payment.php.
*You can download manual from http://www.sundirect.in/downloadusermanual.php.
*For HD related information, visit http://www.sundirect.in/HD/index.php. For HD booking fill out the form at http://www.sundirect.in/HD/how_to_contact_sundirect.php.
*You can login to https://selfcare.sundirect.in:8443/login.aspx and avail Sun Direct Selfcare facility.
==The different services offered through Sun Direct online help==
*Creating an account and managing your subscription, recharge etc.
*Online services include Bill viewing and payment, Digital TV channel top-up, seeking customer care, viewing and changing tariff plan, recharging digital TV account etc.
*You can browse and order movies through VOD movie service.
*You can download manuals.
==Contact Sun Direct Customer Care via phone==
*You can dial 1800-200-7575 or 044 - 3940 7575 for any query/complaintg.
*You can dial 24 hour customer helpline for your city. You can find the number at http://www.sundirect.in/helpline.htm.
Here are numbers for major Indian cities:
You can also dial your nearest dealer. You can find your nearest dealer at http://www.sundirect.in/map1.php.
For HD related query dial 011- 39408585 or SMS to 9600058585.
==Contact Sun Direct Customer Care via mail==
You can write to Sun Direct Customer Care using following postal address:
2nd Floor, ´A´ Block,
Reliance Communications Limited
Dhirubhai Ambani Knowledge City
Thane Belapur Road,
Navi Mumbai - 400709
==Visiting Sun Direct Customer Care in Person==
You can visit the closest Sun direct dealers and distributors to speak to a customer care executive and communicate your query/concern, and he will help you to resolve the issue.
==How to find the address of the Sun Direct dealer nearest to you==
Go to http://www.sundirect.in/map1.php and enter your state and city to find the nearest Sun Direct Dealer.
==How to find Sun Direct distributor nearest to you==
Visit http://www.sundirect.in/map-popup.php and select State and District to see contact details of the nearest distributors.