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TATA Indicom Prepaid customer care

Submitted by Ekikrat on Thu, 09/24/2009 - 06:54

Tata Indicom is a brand of Tata Teleservices is part of the Rs. 120,000 Crore (US$ 29 billion) Tata Group that has over 87 companies, over 330,000 employees and more than 2.8 million shareholders. The Group has a formidable presence across the telecom value chain.

Prepaid Customer care provides service on the below mentioned:

• Handset • Tariff • Recharge Coupons • Roaming • Locate Nearest Store • Balance

For every state there are different contact numbers for customer care, one can go on the following link & check the selecting a drop down for the state/Circle: http://www.tataindicom.com/customer-service.aspx

Customer Complaints

Please log your complaint at your local Customer Service Centre (121) from any Tata Indicom post-paid phone, (12524) from a Tata Indicom prepaid phone, (1281) for Public Telephony Booth or visit our website www.tataindicom.com.

In case a customer is not satisfied with the response of the Customer Service Centre, he/she can feel free to contact the Nodal Officer of there Circle/State/City with complaint reference number and details of the complaint / grievance during working hours (10 am to 5:30 pm) Monday to Friday excluding National & Regional Holidays.

The Nodal Officer will revert to you through your preferred mode of contact, with a resolution / response within 10 days of the registration of the complaint.

In case a customer has already contacted any of our respective Circle Nodal Officers and are not satisfied with the resolution, please get in touch with our Corporate Nodal Officer.

Comments

Sir/Madam, My name is Antony , am from Cochin during my onam celebration I brought a cell phone(Huwai) from your store.( Tata Hub, puthussery Building , Kaloor, Deshabhimani Junction,)and the invoice number is 12009-10/1260-1103-00660.,Date 01 Sep-2009. The problem starts from the 3rd day of September, the display has gone and the cell is given to shop for replacement, Manager Aashish(9249408536) told me he will give another set within 14 days ,but I got after 25days. the end of September. The new set is having a problem (auto switch off)from the 1st day onwords. Now the set is been given to Unitrack infosystems, Chammini Kodath House, Kaloor.(0484-6532336) for servicing Mar No: 12834. date 08/10/09.The board is complaint in the new cell. For the last 4years am using the connection of TATA, and I had taken this new set for my wife and In this 40days I use for only 3 or 4 days, Really am very unhappy with your customer service and your product. Even the CallCenter is also been locked, . I don’t need a new set which is repaired, If possible I need that cashback . Kindly do the needful, as soon as… Yours truly, Palarivattom, 09/10/09 Antony C.R. Cheeniparambil(H), Mamangalam, Palarivattom.P.O. Kochin-25 Mob: 9895622530.(pp)

hii sir i have make a recharge by using net banking but i have not get the balance plz sir irequire it immediately plz make my recharge thanking you

I am okay with tata indicom prepaid but i am getting so many calls from customer care/advertisments.(Per day 10 to 15 Calls)

i recd your sms on 7th march 2010 ;- pls recharge 27 Rs. and geat onr paisa per sec. call rate. so i recharge on 8th march 2010 but i don't geat this tariff on till date . pls repay me.

i want to migrate from pre to post can u plz suggest me whats the best plan call charges and rental and the details thanking you, vamsi

my phone no.9221384988 I am prepaid customer EVery time I send Email BAL but no response. Today My balance was 0.00(it seem 00.00 as I was not getting any response from the persons whom I was dialing) I purchase one recharge card but no response was given by customer care service ( pre paid as well as post paid)

my phoon no 9213923325 hai. tumhari sarvice bahut gandi hai koi teek se baat bhi nahi karta aap ko to castomer care band hi kar dena cahiye kyo compni ka pasa barbaad kathe ho add our salere par

my phoon no 9213923325 hai. tumhari sarvice bahut gandi hai koi teek se baat bhi nahi karta aap ko to castomer care band hi kar dena cahiye kyo compni ka pasa barbaad kathe ho add our salere par

my phoon no 9213923325 hai. tumhari sarvice bahut gandi hai koi teek se baat bhi nahi karta aap ko to castomer care band hi kar dena cahiye kyo compni ka pasa barbaad kathe ho add our salere par

my phoon no 9213923325 hai. tumhari sarvice bahut gandi hai koi teek se baat bhi nahi karta aap ko to castomer care band hi kar dena cahiye kyo compni ka pasa barbaad kathe ho add our salere par

my phoon no 9213923325 hai. tumhari sarvice bahut gandi hai koi teek se baat bhi nahi karta aap ko to castomer care band hi kar dena cahiye kyo compni ka pasa barbaad kathe ho add our salere par

To, TATA Indicom service team Hi this is Ganesh Chuahan having prepaid connection no-9226188505. I lost my mobile yesterday therefore i want to request the tata indicom team to kindly block the sim card and to issue a duplicate sim card at the earliest. Regards, Ganesh Chuahan

Dear sir, Don't bother me to call me for song,ring tone , sing tone,or for other facilities. You can send only message but should have to be limited. radhanath Mobile no : 9232920705

my no is 9283291703. IAM ALWAYS RECEIVING TOO MANY ADVERTISEMENTSFROM CUSTOMER CARE & TA TUNES& TA 56644 ABOUT CINE ADS.WE DON'T NEED THESE.IT IS VERY ANNOYING SO PLEASE KINDLY STOP SENDING THESE MESSAGES TO US. PLZ.KINDLY STOP SENDING SUCH ADVERTISEMENTS FROM CUSTOMERCARE

we tried a lot and submitted our documents three times still ur compony has not registered me properly 09209518083

I used a re-charge coupon of Rs.50/- for my son's mobile number 9210092382 on 14-03-2011 and the amount was not credited to the balance. I called customer care service on 15-03-2011 and they asked me to call after 10 minutes. But after that I have been trying and trying there is no response.

i am not satisfide from tata indicom internet service.tata indicom modem no 9260726224 recharge after two week but internet service is cloos.i request to you internet service is reguarly avilable. ashish ghawghawe

My Tata indicom outgoing facility is not working, i spoke to Your customer care executive, he told me to submit required documents, can you please tell me that how many times i have to submit my document, please reactive my outgoing facility as soon as posible, i will submit my document as soon as posible, but it should be last time, my number is 9213537344

To, TATA Indicom service team Hi this is Varun aggarwal having prepaid connection no-9216811861. I lost my mobile yesterday therefore i want to request the tata indicom team to kindly block the sim card and to issue a duplicate sim card at the earliest. Regards, Varun Aggarwal

hi, all the outgoing calls including customer care from my cell no 9221774465 is interrupted from last few days. plz, help me out

my mobole no-9207145421 no incoming & outgoing calls from my mobiles from 5 pm pls urgent from medicine background thanks

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