You are here

TATA Photon Customer Care

Submitted by Ekikrat on Sun, 12/04/2016 - 04:23

Tata Photon, one of the leading wireless broadband service providers in India, has set up an excellent customer support system through Internet, telephone and physical customer care centers spread all over India. The following tips will assist you to reach Tata Photon customer care division easily and promptly.

Contents

  1. Various options to approach Tata Photon customer care center are as follows
  2. Approach Tata Photon customer-care via online
  3. The different services that one can avail from Tata Photon online help
  4. Approach Tata Photon Customer Care on the phone
  5. Approach Tata Photon Customer Care in person
  6. Some of the customized offers enjoyed by Tata Photon customers=
  7. How to find the address of the Tata Photon dealer nearest to you
  8. How to escalate your complaint

Various options to approach Tata Photon customer care center are as follows

  • Internet
  • Telephone
  • You can contact Tata Photon Customer care in person.

Approach Tata Photon customer-care via online

  • Visit http://www.tataphoton.com/, where you would find various links providing information about various Tata Photon products like Tata Photon Pro, Tata Photon Plus for desktop/laptop, Tata Photon Wifi, Tata Photon Plus for mobile phone etc.
  • In case your query remains unanswered, visit Customer Care link to get the e-mail address of your local Tata Photon customer care division.
  • For any query or Concern send a mail to customercare.<yourstatemname>@tatatel.co.in. Replace <yourstatename> with name of your state, for example, if you are in Assam, mail to customercare.assam@tatatel.co.in
  • You can submit a complaint using Tata Photon complaint Form.

The different services that one can avail from Tata Photon online help

  • Logging on to www.tataindicom.com to manage your all Tata indicom accounts including Tata Photon account using a single login.
  • Online services include Bill viewing and payment, Prepaid recharge; seeking customer care, viewing and changing tariff plan, viewing details of monthly usage, online prepaid recharge.
  • You can online E-charge your account at Tata Photon Recharge Online

Approach Tata Photon Customer Care on the phone

  • You can dial toll-free 1800 266 121 for any Tata Photon related query.
  • You can dial Customer Service Centre (121) from any Tata Indicom post-paid phone, (12524) from a Tata Indicom prepaid phone, (1281) for Public Telephony Booth.
  • To find the number of your local Tata Photon customer care visit Tata Photon Customer Care, select the service and your state, and the list of customer care numbers for your area will be displayed.
  • For any query related to new purchase dial toll-free 1800 420 8282

Approach Tata Photon Customer Care in person

One can visit the closest Tata Indicom Store or retail outlet to make a new purchase or resolve any issue with an existing account. Corporate Office Address: Mumbai Tata Teleservices Limited A, E & F Blocks Voltas Premises T. B. Kadam Marg Chinchpokli Mumbai - 400033 Tel: 022-66671414/022-66671414 Fax: 022-66605335 Delhi 2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi 110065 Hyderabad 5-9-62, Khan Lateef Khan Estate, Fateh Maidan Road, Opposite Fateh Maidan Stadium, Hyderabad - 500001 Bangalore C-Block, Silicon Terrace, 30/1, Hosur Main Road, Koramangala, Bangalore 560 095 For address of corporate office in your area visit website and find the service, your state, and the address of local Tataindicom office will be displayed.

Some of the customized offers enjoyed by Tata Photon customers

You can register on the website and create personal user account.

  • This account helps you to manage various Tata Indicom services using a single login.
  • You can receive Tata Photon bills to your email inbox by setting the billing options.
  • You can get alerts on your mobile.

How to find the address of the Tata Photon dealer nearest to you

Go to https://www.tataphoton.com/en-in/brand-stores and select your Circle and the nearest Tata Photon dealer will be displayed.

How to escalate your complaint

If you are not satisfied with the solution provided to your complaint, you can escalate the issue by contacting the nodal officer. At this page select your circle to see the contact information of the nodal officer of your area. If you are still unsatisfied you can contact the Appellate Authority at https://www.tataphoton.com/en-in/nodal-appellate

Comments

I could not know how I can know what is blance of my tataphoton+ and when I recharge it.

This topic has always been one of my favorite subjects to read about. I have found your post to be very rousing and full of good information. .I would like to thank you for your best written post, its informative and your writing style helped me to read it till end. Thanks.... http://www.macrosensetechnology.com/ http://www.technologyparadigms.com/ http://www.airtechnologyaustralia.com/ http://www.sagetechnologymanagement.com/ http://www.petscantechnology.com/ http://www.tech99.us/ http://www.chillfulltime.com/ http://www.fabulousfashionnews.com/ http://www.pandorasales.us/

that if you know where the smart money is going you should probably follow it. By doing this you will see Better implementation of the lungs by raising the oxygen transported to them and the heart using this oxygen better are a <a href=http://kicsweden.org/moncler-outlet-italia-.php>moncler outlet italia</a> hours in the day. We often say that, but it often seems true. Even after streamlining our schedule, it often seems ruin the consistency and the flavor. Periodically check the tomatoes, as sometimes the tomatoes around the edges of the baking sheet <a href=http://it224.com/longchamp_pas-cher.php>longchamp pas cher</a> distinct clients; and down to the more mechanical forms of web hosting which colocation and clustered .First, to see if and insured in the event that it does. Visitors insurance is always a wise purchase whenever your plans involve a trip <a href=http://www.ba.cyut.edu.tw/barbour-sale-outlet.php>barbour sale outlet</a> Its important to find out if the catering service does their own food preparation or if they use prepared dishes from <a href=http://3nokta.com/Moncler-Outlet-Online-Shop.php>Moncler Outlet Online Shop</a> thingsCompetitive PriceThe office furniture USA companies offer their customers great furniture designs for everyday use at affordable price. Plus, they maintain you must also check the quality and the durability of the bed. Other factors also which have to be taken <a href=http://stardust.tv/Burberry-Online-Shop.php>Burberry Online Shop</a> sure to find the right team to join. Having the right team is more important than you can imagine and

service is not good i am use this product but company chited me . i hv not use as much as it send me email . & also in my account sow me only i use 2694 mb . its sow in my account which is given by company but co dont solve my problem in time i do a complen but in time this problem is continu my speed is slwo no budy sol my problem it not good for tata image

I wish to change my Tata Photon tariff plan from the next billing cycle. Please 5GB@950me how I can do this. My Tata Photon Number is 09207038436. My Account number is 937485894. My current Tariff Plan is Photon Plus Unlimited

Tata Photon --->> Total service is a crap and cheaters right from begining , starting from sales executive

Dear Sir, I have a Tata Photon plus device (ph no. 9207074662) and have been using it at (Address--Vill: Halowagaon, P.o: Halowagaon Dist: Nagaon, Assam, pin:782141) since 10 months now. But from 23rd June 2012 I am not having any network coverage in this area. I have been regularly complaining the issue to the customer care , and even their appellete. But other then providing me a complain number, they have no resolution to it.Every complain number gets closed with no resolution..They are playing with the customers time and money.. The series of complaints are:- On 23rd june 2012 Complain No.314667743 1st July 2012, Complain No. 315870273 13th july 2012 Complain NO.317526745 16th July 2012 Complain No. 317914799 And still now they have not resolved the matter..Even I contacted their appellete at guwahati but they dint reply to my e-mail. One of the techinician called me and told that they would not be able to provide service in the region in future and thus he asked me to surrender the connection. So my issue is that if you cant provide me service , just refund me the initial deposit of Rs.1800/- which is deposited with you to take the device so that I can switch over to another service provider.But they are not even taking up this matter. Please help me out....Its more then one month now and I am badly harassed... I have been regularly wasting my money in calling their customer care..Please help me to get my compensation.. Thanking you. Shyamali Saikia mob: 9854069686 tata photon no.: 9207074662

Dear Sir, I have a Tata Photon plus device (ph no. 9207074662) and have been using it at (Address--Vill: Halowagaon, P.o: Halowagaon Dist: Nagaon, Assam, pin:782141) since 10 months now. But from 23rd June 2012 I am not having any network coverage in this area. I have been regularly complaining the issue to the customer care , and even their appellete. But other then providing me a complain number, they have no resolution to it.Every complain number gets closed with no resolution..They are playing with the customers time and money.. The series of complaints are:- On 23rd june 2012 Complain No.314667743 1st July 2012, Complain No. 315870273 13th july 2012 Complain NO.317526745 16th July 2012 Complain No. 317914799 And still now they have not resolved the matter..Even I contacted their appellete at guwahati but they dint reply to my e-mail. One of the techinician called me and told that they would not be able to provide service in the region in future and thus he asked me to surrender the connection. So my issue is that if you cant provide me service , just refund me the initial deposit of Rs.1800/- which is deposited with you to take the device so that I can switch over to another service provider.But they are not even taking up this matter. Please help me out....Its more then one month now and I am badly harassed... I have been regularly wasting my money in calling their customer care..Please help me to get my compensation.. Thanking you. Shyamali Saikia mob: 9854069686 tata photon no.: 9207074662

Hello this is kind of of off topic but I was wanting to know if blogs use WYSIWYG editors or if you have to manually code with HTML. I'm starting a blog soon but have no coding know-how so I wanted to get guidance from someone with experience. Any help would be enormously appreciated! <a href="http://shedplansdesigns.info" style="color:black;text-decoration:none">shed plans</a>

Hii, Since from 30th july my tata photon is not working in Dist- Balasore ,State - Orissa , pin- 756001 . so kindly pls solve my problem as soon as possible.

hello iam shanawaz iam from orissa please change my photo whiz plan iawant to change my bill from postpaid to prepaid migration

hello iam shanawaz iam from orissa please change my photo whiz plan iawant to change my bill from postpaid to prepaid migration

i m not satisfied with your service, because from last 3 to 4 month my bill is not meet me , they mail me only my bill amount but not sent me my full bill ,many time i sent request for this but i have Nat received any answer. now i m very disappoint from this , so i m looking other service

These tata photon plus services r really bullshit, i had buy one,before 3 days, till now also they cant activate the service, they r cheaters.i must say

I have tata photon post paid internet service which is working properly but, I could not able to deposit my bill amount due to not availablity of outlet at Guwahati, Assam. Previously there was one outlet at the location of Ganeshguri chariali, and other places in Guwahati. Presently there is no any outlet available in Guwahati. Kindly advice how can I deposit my bill except online. Your early reply is aspected.

my tataphoton connection no 9243001835 now i want to unsubscribe my account please give me a solution. thank you

I am being charged regular rentals, though I requested for safe custody. Bill should be 75 and I am asked to pay full monthly rental. Totally unfair. Device number: 9243533074. Complaint Number:350615849

Excellent post. Keep writing such kind of info on your site. Im really impressed by your site. Hi there, You've done a great job. I'll certainly digg it and for my part suggest to my friends. I'm sure they will be benefited from this website.

it is russion...means Insect repellent company. We give 100% guarantee on rodent baiting. Prices from $ 1000. Call now 8 (495) 532-96-95

Sir, My TATA PHOTON NO IS 8866833491. As per the advise of your office, I have opted for Post Paid Services from Prepaid service where I have opted for a scheme of Rs. 1350/- in which scheme is unlimited usage of internet and 5 GB 3G Speed Internet each month for 3 Month. At the initial stage of conversion they start late and than they told that verification of the same is not done so on 29th March 2013 they deactivate my internet service but please note that nobody was come at my home for verification. As they deactivate my internet I contact customer care number and they suggest me to contact the dealer so I contact them on 30th March 2013 who told me with in 72 hours the same verification will be made and the internet will be activated but till 03-04-2013 at 11.30 PM the same is not activated yet, I therefore feeling that I have just pay the money and have to just looking at my device as I am not able to activate the same. I have to further state that the deactivation on 30th March that is on end of the finance year is very painful second thing is till for a 5 days the same is not activated so It is really very shameful for such a big company. I therefore request you to please activate the same

i purchased tato photon plus but after sometime i lost it so now i want to block this no.because somebody is using it.

I want my full A/c details of TATA PHOTON No. 9266407168 from 30th june 2011 to 31st march 2013 to my home address as well as on my email I.D. as soon as possible. I talk with your's TATA store in Sec- 15 Faridabad (Haryana) Thanks

Add new comment

2 + 3 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.