TATA Sky Customer Care

TATA Sky, one of the leading DTH service providers in India, has set up a very sophisticated nationwide customer care network for their customers.

The following tips will help you to quickly get in touch with the customer care division dedicated to TATA Sky customers.

You can contact TATA Sky customer care service through one of the following channels:
  • Internet
  • Phone
  • Physically visiting the nearest TATA Sky Dealer.

Approach TATA Sky customer-care via online

The different services offered through TATA Sky online help

  • Creating an account and managing your subscription, recharge etc.
  • Online services include Bill viewing and payment, Digital TV channel top-up, seeking customer care, viewing and changing tariff plan, recharging digital TV account etc.
  • You can browse and order movies through http://www.tatasky.com/showcase.html.
  • You can download manuals.

Contact TATA Sky Customer Care via phone

  • You can dial 1860 425 6633(MTNL/BSNL), from other lines:
Western India: 020 6600 6633
Northern India: 0172 6600 6633
Southern & Eastern India: 040 6600 6633 for any query/complaintg.
  • You can dial 24 hour customer helpline for following cities:
Delhi: 011 6000 6633
Mumbai: 022 6000 6633
Kolkatta: 033 6000 6633
Chennai: 044 6000 6633
Bangalore: 080 6000 6633

You can use following SMS options:

  • To recharge: RC <space> <16-digit recharge PIN>
  • To order a movie on Showcase: SC <space> <event code>
  • To get account balance and due date: BD
  • To subscribe to Optional packages: ADD <space> <Package code>

Visiting TATA Sky Customer Care in Person

You can visit the closest TATA Sky dealers and distributors to speak to a customer care executive and communicate your query/concern, and he will help you to resolve the issue.

How to find the address of the TATA Sky dealer nearest to you

Go to http://www.tatasky.com/dealerlocator/dth_dealers_india.jsp to find the nearest TATA Sky Dealer.
Alternately you can SMS DL <space> <pincode> to 56633 to get the address of the nearest TATA Sky Dealer.

Plese tell me nerest delar in

Submitted by Hiru Das (not verified) on 12 February 2011 - 1:59pm.

Plese tell me nerest delar in burdwan district in state of west bengal

I dont know about west

Submitted by Sunil Agrawal (not verified) on 3 March 2011 - 10:40pm.

I dont know about west bengal, I am from orissa

Hi, Please visit

Submitted by asnd2002 on 3 March 2011 - 11:56pm.

Hi,
Please visit http://www.tatasky.com/dealerlocator/dth_dealers_area.jsp?stateid=25&cityid=941 to see the dealers in your area.

Regards.

i wnt to know the customer's

Submitted by Sunil Agrawal (not verified) on 3 March 2011 - 10:38pm.

i wnt to know the customer's details on line.

Hi Sunil, Do you want to know

Submitted by asnd2002 on 3 March 2011 - 11:53pm.

Hi Sunil,
Do you want to know details of your account online? In that case you can register with TATA Sky website and access My Tata Sky to manage your account.
If you want to contact customer care online, you can login using your online account and then select Conatct Us in main menu and then My Query to contact customer care online. All details of customer care is listed in the above article and you can also view details of Tata Sky Helpdesk at http://www.tatasky.com/tata-sky-helpdesk.html.
Regards.

All of your customers and

Submitted by Sujata Sharma (not verified) on 18 March 2011 - 2:35pm.

All of your customers and suscriber's want blue porn film channel and packages will available for us. Please give porn films after 12:00 clock midnight hum sab chahate hai aapke darshak upbhokta dish katwakar sabhi tata sky lagva lenge..

All of your customers and

Submitted by Sujata Sharma (not verified) on 18 March 2011 - 2:36pm.

All of your customers and suscriber's want blue porn film channel and packages will available for us. Please give porn films after 12:00 clock midnight hum sab chahate hai aapke darshak upbhokta dish katwakar sabhi tata sky lagva lenge..

i want to change my channel

Submitted by nk sharma (not verified) on 9 June 2011 - 10:48pm.

i want to change my channel pack so tell me how to do it or call me...

sir,I dont know how to

Submitted by Bhaskar Jyoti Bora (not verified) on 22 July 2011 - 7:08pm.

sir,I dont know how to register my mobile no.in www.tatasky.com account.

Dear Sir I had complaint on

Submitted by Nilesh Patil (not verified) on 27 July 2011 - 6:10pm.

Dear Sir
I had complaint on dt. 24.07.2011
my tatasky digicom not working
still no any repplying by Tata Sky Helpline

Dear Sir, ID No.

Submitted by Gomantak (not verified) on 9 August 2011 - 1:46pm.

Dear Sir,

ID No. 1040016279
I have taken annual economy pakage which is valid upto Dec 11 and status is OK. I have also charged knowledge package for Rs. 420/- for 12 months at the rate of Rs. 35/- per month i.e till Dec 11. However, this package channels have been discontinued since one week. Also, I have charged Rs. 200/- for kids package in Jul 11. Understand, Rs. 125/- has been deducted for your rep visit. Remaining Rs. 75/- has been exhausted within a month whereas the charge per month is Rs. 45/- only. This pakage has also been discontinued since last 01 week.In this regard, I have launched the complain twice and the complain number is 1-11057166916 to Mr Anil on second occasion. I was told the billing dispute will be resolved and your rep will inform the same to me. But no action has been taken till date. Even channels have not been restored.
You are requested to take action and restore the knowledge package till 24 Dec 11 and Kids pakage for the remaing amount of Rs. 30/- at the earliest.
Regards.

(No subject)

Submitted by praveen kumar mall (not verified) on 16 October 2011 - 10:45pm.

Dear Sir, ID No.

Submitted by Gautam Misra (not verified) on 15 January 2012 - 6:57pm.

Dear Sir,

ID No. 1021274053
I have done recharge on 9th jan 2012 for annual super value pakage which is monthly 225/- so i have done recharge of 2640/- & i have got bonus 15/- so my account balance is 2475/- which is amount of annual super value pack. After that i call customer care to make it annual package but they have done what i dont know my all hindi channels were not coming then i call again to customer care they have given me the package but it monthly & they informed me that my problem will be solved within 14th jan 2012.In this regard, I have launched the complain many times and the complain number is 1-12793788558. But still now no action has been taken & im getting sms to recharge my account becauce is showing negative balance but today that means 15th jan 2012 my line has been disconnected at 9.30am. Where they commect that my problem will solved 14 jan 2012 then why my line is disconnected today where i have done the recharge of 2460/- is it joke or some thing cheating case with customer but i have call customer care to again I was told the billing dispute will be resolved and you will inform the same with in two hours to me. But no action has been taken till now. Even channels have not been restored.
You are requested to take action and restore the super value package annual till 15jan 2013 at the earliest.
Regards.

my id 1052782164 mera 1200rs

Submitted by dinesh mathur (not verified) on 12 May 2012 - 9:25am.

my id 1052782164 mera 1200rs year pack 14may ko khatm ho raha hai mujhe call aaya tha 11/5/12 5pm ko ki 2860 main dowara recharge karva le kyo hum itne paice deker itni mehgi skim le main dilli se hoon ager hamare yaha degiligation ki suvidha hai to hum itna pay kyo karen 1800rs sal main sabhi chanal ka fayeda kyo na uthyen ab to vo saf suthri pictures dikhayega

my id 1052782164 mera 1200rs

Submitted by dinesh mathur (not verified) on 12 May 2012 - 9:26am.

my id 1052782164 mera 1200rs year pack 14may ko khatm ho raha hai mujhe call aaya tha 11/5/12 5pm ko ki 2860 main dowara recharge karva le kyo hum itne paice deker itni mehgi skim le main dilli se hoon ager hamare yaha degiligation ki suvidha hai to hum itna pay kyo karen 1800rs sal main sabhi chanal ka fayeda kyo na uthyen ab to vo saf suthri pictures dikhayega

PL change subcriber Name Old

Submitted by Rajesh Kumar Tiwari (not verified) on 10 November 2012 - 12:40pm.

PL change subcriber Name
Old Name-
Mr A Hanan
Change Name (now user)
Mr Rajesh
My Tata Sky ID IS-1036752945

Change Name PL. Mr A Hanan

Submitted by Rajesh Kumar Tiwari (not verified) on 10 November 2012 - 12:44pm.

Change Name PL.
Mr A Hanan (Old)
Mr Rajesh (New)

ID-1036752945

Please Help I'm already a

Submitted by Mr.Waiyan (not verified) on 19 January 2013 - 9:51pm.

Please Help
I'm already a tatasky user.Now,My I wannato top-up my account via internet. But I do not found any Customer ID in my box.So,please kindly sent me my Customer ID to my mail. All the best TATASKY. Thx for all special program & service. MyDigicompNo.(370039108680) MyDigicardNo.(0000 6923 9507)SerialNo.( 2652526430463811)

ple.... help

Submitted by mahesh vyas (not verified) on 4 February 2013 - 5:02pm.

ple.... help

how can i change my email id

Submitted by azzuri (not verified) on 13 March 2013 - 10:05am.

how can i change my email id in mytatasky account??plz

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