People purchase reservation tickets much in advance but for various reasons they fail to turn up and decide to cancel such ticket. Sometimes people terminate their journey midway for some unforeseen reasons. Obviously, they ask for refund on such unused or partially used tickets. Railway has got a set of rules regarding refund.
Railway deducts either clerkage charge or cancellation charges on such tickets. The amount of refund also is determined according to the time of cancellation. Let’s discuss some of the important rules regarding refund.
Unused unreserved ticket when presented at the booking office within three hours of purchase is refunded deducting a cancellation charge of Rs 10 per passenger not per ticket. In reserved a different set of rules are applied.
If someone approaches the booking office more than 24 hours before the scheduled departure of the train on which reservation is made refund is granted after granting a specified amount as cancellation charge that varies according to the class of reservation. The Cancellation charge happens to be in the following way. Rs. 70 for Ac First class/ Executive class, Rs. 60 for ticket of 2nd Ac/ 3rd Ac/ First class/ Ac Chair Car, Rs 40 for sleeper class and Rs 20 for Second class sitting tickets.
If a ticket is presented within 24 hours and upto four hours before the scheduled departure of the train, a flat 25 per cent is refunded. When a train leaves a station and a reserved ticket is presented for refund a flat 50 per cent is deducted and rest is refunded. Night train that departs between 21 hours and 6 hours refund is granted within two hours after the opening of the Reservation office. Remember reservation office opens at 8 AM.
Unused Rac or Waitlisted ticket is granted full refund is granted instantly. But there is a time limit as per kilometers of such ticket which is as follow. 3 hours for ticket of 200 kilometres. 6 hours for ticket of 200 to 500 kilometres and 12 hours when a ticket happens to be of more than 500 kilometres. After this period refund is granted when a TDR (Ticket Deposit Receipt) is presented to the Head office of the issuing station of such ticket.
Ticket issued on Credit Card or Electronic Ticket is refunded by the issuing authority that is the IRCTC. IRCTC takes the ticket and verifies with the original ticket and grants refund accordingly. Unused confirmed Tatkal ticket is not refunded when the same is presented when it is not presented 24 hours before the scheduled departure of a train. Unused wait listed Tatkal ticket is refunded usually.