Whom To Contact And Where To Complain In Case Of Complaint Against Advertisements?

Any type of consumer complaint can be filed at the International Consumer Rights Protection Council. The consumers are protected with the Consumer protection Act of 1986 against defective and deficient goods. The consumers can file a case against the following recourses:

• Against Builder / Housing
• Against Bank
• Against advertisement
• Against Noise Pollution
• Against Railways
• Against Food Adulteration
• Against Fraud
• Against Public Utility Service
• Against Finance Company
• Against Postal Services
• Against Mobile Phone Service

The actions which the consumer can take with the ICRPC are:

• Procedure to file complaint
• Time limit for filing complaint
• Preparing Consumer Complaint
• Address of Consumer Court
• Consumer Court Fee
• Consumer Protection Act, 1986
• CPA Amendment Act 2002
• Non-compliance of court's order

In the ICRPC there are different bodies which help the consumers to take proper against the different cases of fraud and debauchery. The different government organizations are:

• MRTPC
• Traffic Police
• Lok Adalat
• Human Rights Commission
• Banking Ombudsman
• Dept. of Pension
• Government of India Offices
• Bureau of Indian Standards
• Central Vigilance Commission
• National Commission
• Co-operative Housing Society

To file a complaint against indecent, misleading and dishonest advertisements the consumer should contact at the below mentioned address:

• The Advertising Standards Council of India

• E-mail: asci@vsnl.com
• Fax: (022) 23516863
• Telephone: (022) 23521066 / 23516863