Airtel Postpaid Customer Care

Read this too Airtel Customer Care

Airtel being India's largest Mobile network supports various Customer care services for its Postpaid services for mobiles and broadband uses.

Airtel provides 3 ways to its users to access Postpaid Customer Care

1. 24 hour access number - From any part of India, as an Airtel customer you have the convenience to access their 24-hr customer service number, from your Airtel phone either from mobile or landlines. You can find the Customer care number by putting your city [1]

2. Payment Assistance centres - Airtel also has many dropboxes and assistance centres in all the cities of India, though they are only meant to drop cheques and for bill payment and complaints, they can also be used for inquiring about various airtel services.

3. Airtel Relationship Centre - These type of centers provide easy facility to take a new connection or to subscribe to any of our value added services and get more information on them. These centers can also be used to pay your bill or get a new handset.

An example of the above services in the Delhi region are as follows

1. 24 hour access number :- a. Call 24 hour help desk no 9810012345. b. You can send an SMS to short code 121. c. You can email your questions, comments or suggestions at 121@airtelindia.com. You will have to mention your mobile no. like 9810012345 in the subject of the mail without any space or any special characters between the digits for a quick response.

2. Payment Assistance Centers :- a. You can walk into any payment assistance centers to pay via cash or debit card. b. You can login to www.billjunction.com and www.billdesk.com for payment through credit card.

3. Airtel Relationship Center :- You can visit any of the Airtel Relationship Center spread across Delhi for your queries and getting value added services.

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Comments

Dear Sir, I am T. Raji, I purchased Airtel sim C/o. Mr. Varghese Xavier from IPCL - DAHEJ Gujarat. No outstanding payment for my period, But last 2 months showing invalid SIM. Mo. No. is 9974034889. Please advise me....what can i do. I am sending many mails to your end. alternative other Mo. No. is 09039560229

sir iam in intrest 9994982005 thisnumbar any connction postpay prepaid any callsir thanking you

my con number 8148082006

my con number 8148082005

myphoneisnot working for aweek plese get that work this is the the arilel number 9177260608

and the meesage come from Nellore

I have converted my Post paid number to Prepaid but i did not receive SIM card nor it is activated in my name in your system i have struglled a lot to various customer care center in Pune but all in vain,no body is in a postion to give my old number back. Hope who so ever read this may help me.My number was 9890700240. Awaiting your early response.You can reach me through mail or my residence cell number is 9890916240.

airtel is worst com,if you are not sure contect me 9981303672

i doo agree with your comment i many times sugggested and infact prevented to have airtel sim as i myself changing my sim frm this new year

sir.my sim card namber band padalela ahe my bill palan ny new castamer no plan knowlede no.9011666544

Hello I am an airtel customer the number is 09662604084 I have been baffled by you people and I am not really satisfied with your service my total deduction of the amount is 249 Rs is been deducted without any reason and also my call of customer care is been disconnected since from 4 January 2010 after I had complained there and after trying so many time in the airtel outlet as well in the customer care also I haven't got any response from your side so now I want a verdict of this matter else I will definitely going to take a certain step.

SIR, Last wek I lost my mobile with sim( my no is 9731362174). I made a request to lock the simcard. After locking yesterday i went to R.T.Nagar airtel office and took for the same number. They told me that they would activate the sim with in 2hrs. But still the sim is not activated. I made calls several tmes but no response from airtel office. Please reply me as early as possible about the above mentioned problem and also let me know when will you activate my dupplicate simcard? THANK U

MY NAME IS UDHAM SINGH,I WAS USING MOBILE NO.99159-85553 FROM LAST 3 MONTHS. I PURCHASED THIS NO. FROM BASSI PATHANA(DIST FATEHGARH SAHIB).I SUBMITTED MY ID AND SNAP BEFORE PURCHASING THIS NO. BUT BEFORE SOME DAYS,ONE CALL RECEIVED BY MY BROTHER FROM CUSTOMER CARE FOR VERIFICATION. HE WAS TRAVELLING BY BUS THAT TIME. HE TOLD HIM THAT HE CAN NOT HEAR PROPERLY NOW,PLZ CALL ME LATER AND HE IS A TEACHER. IN HIS INSTITIUTE THERE IS NOT ALLOWED TO PICK UP THE PHONE.I DEPOSITED AGAIN ID PROOF AND SNAP AT MANDI GOBINDGARH MODI MILL ROAD,NEAR RAILWAY CROSSING.FIRST TIME I WENT TO AIRTEL SHOP NO. 59,NEAR GOLDY STAIONERY,MOTIA KHAN,MANDI GOBINDGARH.BUT THEY TOLD ME THIS IS A POSTPAID AGENCY,THEY SUGGESTED ME TO GO FOR ANOTHER SHOP THAT IS SITUATED MODI MILL ROAD,MANDI GOBINDGARH.BUT SHOPKEEPER OF AGGARWAL MARKETING(PREPAID AIRTEL SHOP)TOLD ME THIS NO. CAN NOT RUN IN THE FUTURE. ALTHOGH HE RECEIVED MY ID PROOF AND SNAP.I WANT TO ASK FROM YOU WHY CAN NOT RUN THIS NO, IT IS NOT FAIR THAT SOME TYPE OF SITUATIONS ARE NOT ALLOW TO PICK THE PHONE.I REQUESTED TO U THAT PLZ ACTIVATE THIS NO. AGIAN,IF U HAVE TO CALL PLZ AFTER 4.30 PM .MY ALTERNATE NO. IS 99159-85573

I also facing the issue with airtle customer care and they called to some other number which i am calling regularly and intimating about the unbilled amount of my number. Really this is a Unprofessionalism.

Sir, I am getting error like "Sim card registration failed" and there is no network for me to contact the Airtel customer care executive also. Mine is post paid. There is no outstanding balance also. Please let me know whats the problem.

Hi, I am having a complain or rather take it as a suggestion. If any one has applied for the postpaid connection and during varification u are finding any fault, before disconnecting the connection can you please call up and inform the person as due to so n so reason we are discontinued oue services. As I was not aware and my services had been bard and I faced lots of problem due to that. Thanks

i have a airtel postpaid no.9779717751.i have only gprs pack activated on that no i am using it from about 2 years.neither incoming or outgoing on that no.nor sms can be sent.from last 4-5 months i have been suscribed to gameclub and m being charged 120 per month for that i dont know how it have been activated without any call or sending message.can anyone pls deactivate that besides this speed of internet is very slow about 3.6-5.0 kb/s.can it improve or will it remain same .my other no is 9256673924

mobile number-9771493527 please be informed that self received a new post paid mobile sim for international roaming. above is the number. It is not working in abroad. have tried in hongkong on 04/08/2010 and vancouver on 04/08/2010. Can you please advise the reason

Shri Aniruddha Barve having mob no.9970182001 is gone abroad for few years.Please close the mobile account.He will not pay the bill hereafter.

i want my airtel post paid bill from the month of March to September immediately sent to my e-mail id. My Airtel post paid no. is 9600104567 my email address is rajubcs@live.com

please send me the unbill usage for the month july - august. on my mail id u never send me the bill till now. my out gouing is debarred and i want to clear the bill.

my no is 9995015215

i am using a airtel postpaid connection in kolkata, i want to convert it to prepaid connection.is it possible and what are the charges i do have to bear.

Hi sir, i am nanda kumar am i have change my pre paid no to post paid but it has not activated from 3 days and the sim is showing INACTIVE SIM and the SIM NO is 9902363529 plz activated it soon

My mobile is lost toaday (27th october).So please lock the sim card as soon as possible.

show my balance status details

sir my mobil no is 08085959713 this is cg no now im in andhrapradesh and i need last 3 months mobil bills with contact numbers and call durations plz tel me how to the procedure to find out the bills

direct cc ku call karo, ya website pe kya ukhadraye.

Dear Sir, I want to take a new postpaid connection from Airtel. I will be grateful if you will be able to give me the last five numbers, in fererence 15786. Then I will be take a new connection. Awaiting your reply, With kind regards, KALYAN DAS Contact : 9830315786

I Was using my Airtel No. 9818730470 from last so many years, but suddenly its services stopped, it says invalid no. Please do needfull, i need my no active...as 9818730470 Satendra Singh 9940730511

This is my no: 9600135553. Please provide bill below mentioned mail. sreenivasulu.gandi@sifycorp.com

done the customer of my side ,

i took a airtel postpaid connection upto now the number is not yet activated

hi, I took a airtel post paid sim about 7 to 8 days ago for delhi loation.but the sim is yet to activate and the complain to the concerned persons(live wire call center services pvt. Ltd., delhi, phone-45036800) goes to the deaf ears.Please do the needful and treat the mail as urgent.Thanks.

dear sir, i am akhil menon.my airtel no is 9995631248. due to a business tour for 3 months i was not using my airtel no. even though am able to receive messages from airtel as well as from my friends. now its showing that there is no service. i need my no back as my all contacts is with no. for that if i need to submit any documents i will submit in yours office. plz help me fast akhilmeon akhilmenon123@yahoo.com

Hi,This's Nitin from Kerala,my number is 9995181757, i was unable to pay my airtel bill before and it had been disconnected,and i had given them a cheque dated on 30-01-11,and the payment was collected from my account on 2-02-11,one guy came here for collecting the cheque from me and he told me that the connection will be re-activated after getting the money from my account,and now they are telling me that my number is not available and i cant get that number back,Please do something,i need that number anyway.Reply me as soon as possible.Please consider my previous records,i never kept any balances before,i had an accident and my left leg's angle had dislocated so i took 2 months leave from my office and they refused,so i lost my job and that's why i was unable to pay the bill,but on last December 24th,i was there in the airtel office at vellayambalam,trivandrum.On that time the billed amount was 2045 something..and the unbilled amount about 200Rs,on that time i only had 2000Rs and they refused to take the money,that's why i cant pay the bill on that day.Please re-activate my number.It will be more helpful to me. Please reply me on this number 8547235556 or mail me on nitinsivasailam@gmail.com. Thank you Regards Nitin.SR

my sim card is not avilable & gprs not sutisfird

I want to pay my post paid bill in Hyderabad city. But, to my surprise now-a-days I am finding prime customer care centres in city are closed. For example, Hyderguda, Kavadiguda etc. I know that there are two centres at Begumpet and Paradise. Since these are very far of places from my work place and my residence, I am finding it difficult to pay my bill in time. I got one fixed land line connection of Airtel for which I could pay the bill through e-seva. But, for my mobile, they are unable to collect the bill. I have taken this mobile connection 3 months back and I have already paid few bills. Still, the e-seva is not getting the details of my account to collect the bill. If the e-seva is provided my account details, I shall be very thankful. Otherwise, till that time, can you please provide me the any addresses of 'Airtel Customer Care Centres' nearer to Tarnaka, ECIL, Malkajgiri to enable me to pay my bill. A reply can be sent through SMS or to my e-mail ID. B.Raja Sekhar.

I was using corporate connection mobile no. 9650397487, when I was with Bharti learning ( now Centum Learning ) but when i left as per company policy i retained that number and all the relevant forms and documents were filled and submitted . but to my surprise suddenly the number has been suspended when contacted customer care they informed it was a test sim and i require NOC from Centum learning which was received from the company and a scanned copy of same was sent to 121@airtelindia.com. Still the same3 has not been done . Please get the same done to the earliest. contact me on awtar.saini@gmail.com, or 9990842444

Dear Sir, I have lost my mobile phone and wish to track it with the help of your service. Please tell me the procedure and what should i need

I parag & i've airtel postpaid connection of Gujarat & now i shifted to Maharashtra so i wanna close the connectin . Kindly suggest for the same...........

Dear sir, we have taken cug connection on the name of the company , we have submitted all the documents on monday i.e 14/3/11 to the executive verification officer came on the same day,after through calls again the executive came and taken some paper and said by friday evening the services will get activated, sat and sunday over but till now it has not got activated , when calling the executive he is not lifting the call also to provide us the status . we r very sorry to say these, keeping these sort of executive is troubling the customer, now we r not interested in contiuning any mor with your services thank u suvarna

Bill not received for the last three Months along with call details ,though I got my addess changed at Airtel Phagwara centre about one and one month back.Receiving SMS for payment stoping the services But not BILL M.No.9815266644

My experaince with airtel customer cafre is very very negative and iam totally upset Just i want to activate intenational roaming on my mobile . first i tryed calling 121 there is no laguage option given to me the recorded voice keepn on going in bangla . After that i called other 10 digit number there no option available other than Mobile number portability . But a person answered the call and asked me to contact 9804012345 . That numevr all the option were available and finally i was asked to slect a numeber to talk to customer care executive the moment is getting connected to executive the recored voice again appear saying that the connection is not available to me . IDiotic and noncence . donot go for airtel Regards S. Rangabashyam 9903078189 . 04/04/2011 .

i am unable to mchek on my mobile i have to give my dues for the month of march 2011 the message on my mobile showing temporarily not available

dear sir my name is akshay and i am currently a bsnl user in jammu. i applied for the mnp from bsnl to airtel more than 3 months ago. but never heard anything from airtel again. i got the upc code from bsnl, filled up the airtel postpaid form and also gave the required security deposit. i was got an airtel postpaid sim and was told that it will be activated within 15days. i waited and waited and waited but nobody contacted me. luckily yesterday i spotted the guy who took my application form and asked him abot the connection.. he enquired about it and told me that my satus is av- which means my verification was not completed coz i was not present at my home when the verification guys came.. i m very shoked to see the casual and careless approach of the concerned staff towards their customers. nobody even bothered to inform me anything about it and not even tried to return the money they took from me.. the guy told me to get a new upc code and apply for it again.. which really pissed me of alot... i will be really greatful to u if u look into my matter and take action against the concerned staff.. although after such a bad first experience with airtel, i still wat to port my number to airtel.. my current number is 9469033333, i m from jammu and that person's name is Samaksh Mahajan who took my application form. i still have that sim card issued to me and i still want to port my number to airtell postpaid but i'll have to go through the complete process again...

Dear sir, my postpaid bill amount rady for my office so please come u r then collect the cheque.

I am new castmer in airtel post ped acount. my mobile no is 9312208188. my billing liment amount is 1200/month. but my to day out sending amount 6000/rs and my out going call bloked i contact 121 costmer cair many time. no data intri avileble in server castmer re prisentiv ask and iam no setisfecton your costmer prisentiv my out going call is not start pleas help my problem RAMESH KUMAR SAINI 9312208188

Required new post paid connection. Kindly contact me to this No.8341942931

Required New Post Paid Connection. Please contact to my no. 8341942931

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