The aim of the customer care is to help you as quickly and as efficiently as possible at first point of contact. The BSNL postpaid customer care is very efficient and provides various options to reach the customer care officer.
BSNL has a well structured and multi layered Public Grievances Redressal Mechanism including Dispute Resolution Mechanism. The Public Redressal setup in BSNL has been introduced right from the Corporate Office to SSA(Secondary Switching Area) levels
Several changes and up gradations have been done in the services offered by BSNL, some of them include :-
1. Access round the clock help at following toll free numbers
a. Dataone Broadband customers can dial '1600-424-1600'
b. PSTN Call Center number is '1500' (in select states)
c. Sancharnet Help Desk can be reached by dialing '1957'
d. CellOne all India Help desk number is '9400024365'
e. For Broadband &Internet services:1800-424-1600 (toll free number).
f. For MPLS & Other Data services: 1800-425-1957 (toll free number).
All BSNL Customer Service Centers (CSCs) now remain open from 8.00 AM to 8.00 PM without any break for all activities, all seven days of the week.
BSNL has also installed cheque deposit machines in many cities, so that customers can make payments 24X7 at their convenience.
BSNL customers also have the privilege to make payments by cheque/Demand Draft to any of the BSNL franchisees all over the country.

my mobile no network before
my mobile no network before two days
my post paid no is 9428401410
my post paid no is 9428401410 is closd. this no applisition for pre paid for 24/8/2010 .but not active this no.pls active this no so give me bsnl 110/- rs scichm
I'm a BSNL postpaid
I'm a BSNL postpaid subscriber.i wanna know what is d cusomer care number which i can know my bill
i want to check the usage of
i want to check the usage of my bsnl postpaid mobile..... to which number should i message?
I BOUGHT DUPLICATE SIM CARD
I BOUGHT DUPLICATE SIM CARD OF MY NUMBER 9416210828 ON 16TH JULY 2010.PERSON IN CUSTOMER CARE TOLD THEY ACTIVATE SERVICE WITHIN 24 HOURS BUT STILL MY NUMBER DINT GET ACTIVATED.PLZ ACTIVATE SOON.
JEETKUMAR
09992211949
I have a post paid mobile
I have a post paid mobile connection. I get lot of junk SMS from different sites. How can I prevent those from reaching me?
Sir, I am being told by some
Sir,
I am being told by some person that voluminous blank calls and sms have been send from my number, but to very best of my knowledge, i haven't done that, hardly one message has been send, let alone any calls . I am a college going student and my character is at stake, so sir please mail my valid call history<of the current year 2010> to my emali id my phone number
{
9450407258
}
is prepaid .
Thanking you .
I have made payment my
I have made payment my mobile no. 9437027936 monthly bill of Rs.815.00 on 16th June,2010. My outgoing calls are debared. My repeated efforts to customer case is in vain. Please regularise the same.
The network range in Pune
The network range in Pune University Campus is very poor. Please do needful.
I have applied for my
I have applied for my postpaid mobile no. 9415002180 to convert it to 3g on 8.6.10.But still not activated.I am going out of city on 11.6.10.Plz activate it as early as possible, before i go.
Our Post Paid Mobile
Our Post Paid Mobile No.9442227081 bill amount already paid. our SIM block, kindly do the needful necessary connection immediately.
I BOUGHT DUPLICATE SIM CARD
I BOUGHT DUPLICATE SIM CARD OF MY NUMBER 9444131200 ON 8TH APRIL2010.PERSON IN CUSTOMER CARE TOLD THEY ACTIVATE SERVICE WITHIN 24 HOURS BUT STILL MY NUMBER DINT GET ACTIVATED.PLZ ACTIVATE SOON.
I bought duplicate sim card
I bought duplicate sim card number 9416210828 on 16 july 2010.I could not contact to costomer care on 9400024365 so my number din't get activated, please activate soon.
My prepaid mobile No.
My prepaid mobile No. 9419227252 has been converted as postpaid on 05-Jan-2010 but that time my balance of prepaid mob. is around rs. 3800.00 .Please adjust this amount in my postpaid account. Complaint already submitted to my customer care but no action has so far been taken in this regard. As such once again requested to kindly do the needful.
plz resolve complaint no
plz resolve complaint no 6149438 booked on 26 march 2010 at the earliest.
complaint:-
For an ISD msg instead of deducting rs. from mob. balance you are are deducting 50 msg from my sms pack ,which is only for local msg .
What is that ??/
Resolve my complaint at the earliest.
what is the postpaid customer
what is the postpaid customer care no.so that we can have an idea abt broadband usage
i am recieving slang sms from
i am recieving slang sms from the number 9832227254.my number is 9434076249.could you please block the calls and sms from this number to my number.
i need a new number means
i need a new number means thet number end with 420420 or 547547 or 541541 if any possibility please give information to my mobile number is 9912185057
i need fancy number like
i need fancy number like 9443353532.if this no.available pls reply to my mail
As i Want to Last Nos in
As i Want to Last Nos in 08555
I want new postpaid
I want new postpaid connection in Hyderabad.
dear sir, i am a regular
I want new postpaid
I want new postpaid connection in Pune - 411048
I want my phone bill
I want my phone bill 9440300411 with dailed nos in internet.
I want Spice (idea) Mobile
I want Spice (idea) Mobile No. last 68000 Pls Contact Me at 9915268000, 9877068000, 9356368000, 9814368000
i want BSNL Fancy Postpaid
i want BSNL Fancy Postpaid Numbers,Please send me Numbers list as early as possible.
Post new comment