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HP Customer Care

Submitted by Ekikrat on Fri, 10/14/2016 - 16:40

Hindustan Petroleum (HP India) offers various petroleum and LPG products including domestic gas for houses. One can approach HP Customer care by various below mentioned methods. This article only deals with HP gas cylinder customer care.

Contents

  1. The different service which can be availed by HP Customer care
  2. What are different ways to approach HP Customer care
  3. Online options provided by HP Customer care
  4. Approach HP Customer Care on phone
  5. Approach HP Customer care center in person
  6. How to contact HPCL for starting a Gas Agency
  7. How to get a new HP Gas connection
  8. Contact Address of HP Customer care

The different service which can be availed by HP Customer care

  • Refilling of the gas cylinder.
  • Track your new gas cylinder order.
  • Report your address change
  • Request for an additional cylinder

What are different ways to approach HP Customer care

  • HP Customer care can be approached online
  • HP Customer care can be approached on phone
  • HP Customer care can be approached by a direct visit to nearby branch.

Online options provided by HP Customer care

  • Log on to Hindustan Petroleum to look at various options available.
  • If you want to file a complain related to HP Gas Cylinder, log on to HP GAS Cylinder Customer Complaints
  • After Submitting your complaint, you will be communicated back within 2 to 3 working days of time. You can track your HP LPG Gas Booking complaints here
  • You can even check the status of your by clicking on the status of complain link in the same page.
  • If you want to do the booking of refilling your LGP gas cylinder then log on Book HP Gas Cylinder Online
  • You can even avail the different facilities like request for transfer, request for additional cylinder etc on the same above link.

Approach HP Customer Care on phone

  • One can call to HP Customer care number 09961023456, 0 9990923456, 12665 on your BSNL/ MTNL Phone.
  • If you want to track the ID of your nearby HP Customer care center you can log on to HP Gas Website and track the nearest center’s contact number of HP.

Approach HP Customer care center in person

  • One can find largely spread HP Customer care center across India, you can visit the nearest branch for refilling the gas cylinder, for filing the personal complaints, for reporting the address shift, for ordering the new service etc.
  • You can straight away approach the HP Representative and express the query.

How to contact HPCL for starting a Gas Agency

To be a HP Gas distributor, you can go through HPCL Advertisements on Hindi, English and other vernacular language of the area and get the brochure availed. For more information log on to HP Gas Agencies Advertisement Notifications

You can view the HP Gas dealer selection results here : HP Gas Dealer selection results

How to get a new HP Gas connection

One can visit the Local HP Gas dealer and submit the required documents like(ration card copy, address proof, identity proof)and the connection availed within 4 to 7 working days. You have make the payment of initial refundable Deposit for Two Cylinders @ Rs. 1250/- each = Rs. 2,500/- Refundable Deposit for One Regulator Rs. 150

Visit: Apply for new gas connection at HP Gas

Check the status of new HP Gas connection status

Contact Address of HP Customer care

HP Customer Care Bangalore HP GAS Customer Service Cell, HPCL, NO. 77, Old Madras Road, Doorvaninagar post ,Bangalore ,Karnataka Pin:560016

HP Customer Care Delhi HP GAS Customer Service Cell, HPCL, Floor No. 6, North Tower, Core 2, Scope Minar, Laxmi Nagar, District Centre ,Delhi ,Delhi Pin:110092

HP Customer Care Chennai HP GAS Customer Service Cell, HPCL, 3rd. Floor, Thalamuthu Natarajan Building, No.8, Gandhi Irwin Road, Egmore ,Chennai ,Tamil Nadu Pin:600008

You can log on to HP Gas Dealer Locator and find the nearest branch address and contact number of HP Customer center.

Comments

sri maku spar cylinder ladu ma hp gas diler ni adugutunte spar cylinder evatam ladu apasam antanaru sir plz sir maku ok spar cylinder epenchandi sir challa problam ga undi sir

sir ibook cylender on 29-1-2013.whan can i got?namber of times i call to 9666023456. thay just say my booking number @205587.i deffinetly submit my adhar card details on 3-2-2013.pl send immediatly sir-my consumer no is 625220,iam from hyderabad. my gas agence nam is sri sai krishna gas agence gachibowli hyderabad

I have a gas connection with Panwar gas agency, Raj Nagar, Gaziabad. I have problem with this agency because the phone are always busy, if the ladies take the phone they are not ready to hear the customer. So we are unable to book the gas. My connection No. is 620572 in the name of Antony George. The problem is not only with me, all the people from our building is saying the same problem. So we are decided to take the IPL gas connection. Antony George, A57/S3 Shalimar garden Extn -II SAHIBABAD

Sir, My consumer No 608160 Goa , I have experienced your distributor Talkar gas services Porvorim Goa is a useless unreliable service u have appointed. I have always experieced that inspite of my an number of calls your service center promises to send the gas at home but donot deliver the gas cylinder in time for instant i boooked a gas on 8/1/11 and my booking no is 13254 and till this date of time i have not received gas cyclinder from ur distributor. thought they have promise me to immediatly today but again i spoke to them they replied me we will delivered same tommarrow ie 01/2/11. could u explain me why so much delay in services as u r having a stock. For ur information ur people r doing black marketing of gas and not delivering to the registered custormer in time.u r also been informed that i have only one gas cylinder connection. if u cannot service please stop ur operation in Goa and return my deposite with immediate effect without delay today only. Thankyou for not providing any dependable service.

Dear sir, i have a new gas conection LPG What is proses & Prices Pls Detail send to me. i am waiting for your reply. Regards Bhagwan singh

Dear Sir/Madam, I have booked HP Gas in Chirag Services,Nallasopara(W),Thane thru Cash Memo no.301 on dt.22/02/11 but so far I have not received the whole equipment i.e. approximate 18 days. So, I want to know till how much time it would be come to my given address. Awaiting for your early reply. Thanks & Regards. Mansoor Ali Shaikh R. No.111,Unique Apartment, Near Jaywanti Society, Nilemore, Nallasopara(W), Thane.

GO TO YOUR GAS AGENCY... TAKE ALL GAS EQUIPMET LIKE.. GAS STOVE, TUBE, ALL ACCESORIES YOURSELF & IF POOSIBLE TAKE ALSO REFILLED GAS CYLLNDER.... ... OTHER WISE NEXT DAY GAS PERSON WILL DELIVER THE GAS CYLLINDER NEXT DAY.. WHY WAITING FOR GAS & ALL ACCESORIES IN YOUR HOME... GO AND TAKE...

afsa sadima 637894 madannapet

dear sir hum gas booking net se karwate rhe hain per jis se karwate rhe hain uski deth ho gyi hay aur ish email id ka password sirf wohi janta tha kya aap hume ish id ka password bhej sakte hain ya aur koi trika ho to btayen ish ke bina humari booking nhi ho sakti plz halp me my copy no. is 59381 Tosham diss. Bhiwani Haryana mo. no. 9812836486.meri dushri email id jaylosafari@yahoo.com

I mahesh agrawal having connection from H.P.gas -Delar name AGNI GAS AGENCY -INDORE.MY CONSUMER NO.613588.Lsat night my gas regulator got bust at 9.p.m.on 11.8.2011.In the early morining on 12.08.2011 when i contact my delar he says the regulator is not in stock as and when it will come pleasecome and collect. when i got very hard with the agency please take my demage regulator and inform me then he has noted the my no.and says contact on 16.08.2011 if it comes.How one can without gas on the fastival of RAKHI??????????.I thing it is a emergency service.one shuold replace the regulator with immediatly.Your agency people are co operative c.c.to noreply@consumercomplaints.in

I have come on transfer from Nagpur to Kolkata. I transferred my gas connection to Kolkata and submitted all my papers to my dealer. They took about a week to verify the case and after that they gave me the regulator and said that within a couple of days 2 filled up cylinders will reach my residence. To my astonishment 10 days have passed and till date I did not get my cylinder. The dealer does not even bother to pick up the landline telephone when I ring up. Even on a saturday customer care of HP gas do not attend calls. I do not what type of mess it is and when shall I get out of the mess.

Dear Sir, As we are also a consumer of HP so i request you to please take care of the delivery of the cylinder.As we are under DUNLOP CO OPERATIVE AT BANDEL,HOOGHLY with sub distributer DIGSUI CO OPERATIVE . Sie as i already booked my cylinder for refilling before 2 month but still now i didn;t got my booked cylinder.As i also know that thre is no problem of cylinder supply but the DISTRIBUTER Mr. UDAY didn't distribute the cylinder as per booking sequence.So please take a immediate action about it ,so that lots of people like me are not in trouble any more.So we are affraid of the worst system carried by MR. UDAY AT DIGSUI CO OPERATIVE. BEST REGARDS Behalf of P.K.Muherjee Consumer No 711409. #Hope you take action immediately

sir ji me rahnewala hu kolhapur ka muze puna me gas connection lena hai mere pass rastion card & id proof hai to muze kya karana hogaq............

dear sir /madam I have one connection of hp gas from OM GAS AGENCY -PALWAL HARIYANA and my consumer no is 660494 in the name of JAGDISH CHAND ,my phone no -09034648413and gas agency phone no 01275-645008/645018 I have booked my refill on 24.09.11 (booking no-127598) but refill has not delivered till now, I have call many time but they are not received the phone or incase received phone they say tomorrow it will be delivered ,but no response till now. please take necessary action on my request

dear sir /madam I have one connection of hp gas from OM GAS AGENCY -PALWAL HARIYANA and my consumer no is 660494 in the name of JAGDISH CHAND ,my phone no -09034648413and gas agency phone no 01275-645008/645018 I have booked my refill on 24.09.11 (booking no-127598) but refill has not delivered till now, I have call many time but they are not received the phone or incase received phone they say tomorrow it will be delivered ,but no response till now. please take necessary action on my request

RESPECTED SIR/ MAM, ON 05.10.2011 WE'D TAKEN TRANSFER FROM TIRODA TO NAGPUR. WE ARE CURRENTLY SITUATED IN FLAT NO. 401, LAXMI HEIGHTS, GOMTI HOTEL SQ., PARDI, NAGPUR- 440008. WE HAVE SUBMITTED TERMINATION VOUCHER TO THE (JAI HIND GAS CO.Phone No 0712- 2681911,2681924) ON 06.10.2011 BUT AGENCY IS NOT ISSUING REGULATOR & CYLINDER. AT THAT TIME MR. HEMRAJ (9823488415)SAID ONLY MANAGER CAN TAKE DECISION FOR TRANSFER MATTER & AFTER THAT WHENEVER WE VISIT THE AGENCY THEY ARE GIVING EXCUSES. FOR EXAMPLE:- MANAGER IS ON LEAVE/ I DON'T KNOW/ PAPERS ARE NOT READY/ HEMRAJ WILL MAKE THE PAPERS. KINDLY RESOLVE THESE ISSUE & LET US KNOW THE FEEDBACK AS EARLY AS POSSIBLE. ALSO FEEL FREE TO CONTACT ME. THANKS & REGARDS, MD. SALAM CONSUMER NO. 608164 UNIQUE CONSUMER ID: 9110827000017131 CELL: 9028212998/ 9158852258 EMAIL: salam1310@rediffmail.com salam1310@gmail.com

Dear sir/Madam, If any body wants to escalate to the Area Manager regarding some issue on not receiving satisfactory resolution on the complaints given, email and address has to be provided in each area in the screen of complaint/feed back will be good instead of giving the email Id of distributor because distributor almost will be nearer to the residents of the particular area.

mai bihar ke hu or hp gas ka catamar hu internet booking karta hu to distributor uska koi mahatb nahi deta hai. ham iska kamplen kaha kar sakte hai aap mughe bata skate hai ya number de sakate hai.

Dear sir i am customer of <shobha sinha add- shobhraj gas agency gaya bihar> sir my proglam is my booking date is 1*12*2011 . so many time i goes to my agency.but no respones .so i request sir please give me my gas thank

Sir , I h ave sign up with h p ga s online booking from malerkotla malwa gas service. I want to change my email i d . what s h al i do?

Sir,I signed up with hp gas consumer online booking and the request has been sent to my email address but when I try to sign in yahoomail with my email id and password it says that my email id has not taken yet. What shall I do? Can I sign up with hp gas again with my new email id and password? How?

I have applied for new HP gas connection in gurgaon around 2 months back,I have not got it till now.Kindly let me know how much time it takes for getting a new hp gas connection. Regards Sameer

I have applied for new HP gas connection in gurgaon around 2 months back,I have not got it till now.Kindly let me know how much time it takes for getting a new hp gas connection. Regards Sameer

Dear Sir / Madam, I am not finding HP service in KERALA ? Don't you have service in this state ? in case if any one who hold HP connection get transfered to this state whom should get contacted for new transfer / connection.

Hi, My Consumer No - 624249 with Saveetha Gas Agency Adambakkam Chennai TamilNadu. I had booked the refilling of cylinder on 4th Jan 2012 and also booked one more time on 7th Feb 2012 through your centralized Customer care no 9092223456. Last week we had tried to contact the same No to find the status of my booking and i got computerized voice " Your Booked Date on 7th Feb 2012 and gas will be delivered on 7 Mar2012" and also waiting for the same date.Today i had tried to find the status for the same through Customer care no 9092223456 and got computerized voice " Your Booked Date on 3rd March2012 and will be delivered at shortly".Past 3days before i got the SMS in Mobile booked cylinder was despatched. What about the status of my booking on 7th Feb 2012. I have problem with this agency because the phone are always busy, if the ladies take the phone they are not ready to hear the customer. The problem is not only with me, all the people from our building is saying the same problem.Thanks for your understanding and waiting for your valuable solution.

dear sir, my customer no.637884,i am from chembur mumbai , this no is register on my father name raosaheb maske , i want to know that what is our address register in your company records. i am waiting for our earlier replay. thank u ravindra maske building no-5a,a-301,navjivan co hsc,vasi naka , mahda colony , near rahul nagar chembur mumbai-400074

please help us to get hp gas toll free customer care phone no.in mumbai? i am live in dombivali west. Regard, Umesh Kadam

Dear Sir / Madam, we have booked our new cylinder on 30/3/2012 valid booking no -220345 , consumer no - 612364 ,but till date we havent recieved the same. Also dealer is not answering calls even after trying many days n times . We need to book additional cylinder also , but they are not accepting the same, this is happening from the recent strike. We have two kids going to school and we are working , we dont have enough time to follow up , even we follow the dealers are rude in answering , they are not customer friendly . Hope you understand and give us the solution - Regards Aravind

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