Compaint as amount not credited in correct A/c

Dear Sir,

I have a salary account in your bank bearing A/c # 0111000400011548
I also have net banking facility.

I paid the payment pending for my HDFC credit card through PNB net banking on 21.05.12 for amount Rs. 3000.00
At the time of payment the payment status showed was success. but the said amount was not credited in my HDFC credit card account.

I personally met the Asst Manager Mr. Rahul in PNB bank, Astley Hall branch when they checked the status, he told the amount is being credited in PNB A/c id 1120002102315459 & bank id 024 due to their network problem........

if the amount being wrongly credited to the PNB own A/c due to your bank's network work problem, it should be reversed at the same time, but neither it is being reversed & not they took any action to pay my bill to the correct account

Therefore i request you to please cheque the status as soon as possible as the last date to pay my bill was 25.05.12 and i paid on time before the due date i.e 21.05.12 & due to your network problem, my payment is yet to be pending to pay and the HDFC bank has charged me late payment fees of Rs. 350 & also 2.5% interest on the amount......................

Sir please look into the matter and solve my problem as soon as possible as it is not my mistake..............it is being made due to your bank's network problem..............and also request you to settle the payment with HDFC bank as i paid all the dues on time.................

Hope to hear from you soon

regards

Shabana Khan
9897444196