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Airtel Prepaid Customer Care

Submitted by Ekikrat on Sat, 09/24/2016 - 07:52

Airtel comes to you from Bharti Airtel Limited, India’s largest integrated and the first private telecom services provider with a footprint in all the 23 telecom circles. There are world of limitless possibilities with Airtel Prepaid. The service that helps you gives, words to every feeling, an expression to every emotion.

Airtel aim’s to help you as quickly and as efficiently as possible at first point of contact a customer has an opportunity to email them directly or use Airtel Prepaid Mobile phone customer care telephone numbers & quick links to store locations, payment centers and much more.

Airtel Prepaid Customer Care.jpg

Need assistance or want to share your Airtel experience with us?

Here are 4 simple ways to do that:

Airtel Prepaid Customer Care Mobile Phone

A Airtel customer has the convenience to access there 24-hr customer service number by dailing *121# from Airtel phone.

You can choose the various options available using this service:

  • Start or Stop any Value added services on your Airtel Mobile
  • Check Balance and validity of your Airtel Prepaid mobile and Airtel Digital TV account
  • Know unbilled amount of your Airtel Postpaid Mobile and Airtel Fixed Line account
  • Add Top Up's on your digital TV account
  • Book Movies 
  • Check Last 5 transactions of your Airtel Prepaid Mobile
  • Activate 3G on your Airtel mobile account
  • Get best suitable offers for your Mobile

Airtel Prepaid SMS Customer Care

Customer or anyone can send an SMS short code as per below to get the relevant services from Airtel Customer Care.

Airtel Service Name SMS Short Code
Best Airtel Prepaid Mobile offer available on your usage Dial 12131
Start a Service SMS START to 121
Stop a Service SMS STOP to 121
Do Not Disturb – Start  
Fully blocked SMS “Start 0” to 1909
Do Not Disturb – Stop  
Fully Unblocked SMS “Stop 0” to 1909
Airtel Prepaid Mobile Offer Dial *121*1#
Airtel Prepaid Mobile Balance Dial *121*2#
Airtel Prepaid Mobile Recharge Dial *121*3#
Airtel Prepaid Mobile Start Service Dial *121*4#
Airtel Prepaid Mobile Stop Service Dial *121*5#
Airtel Prepaid Mobile Last 5 Debits Dial *121*7#
Airtel Prepaid Mobile Internet Packs Dial *121*8#
Airtel Prepaid Mobile Know My No. Dial *121*9#
Airtel Prepaid Mobile Daily Packs Dial *121*10#
Airtel Prepaid Mobile Data Packs Dial *121*11#
Airtel Prepaid Mobile SMS Packs Dial *121*30#


Email your questions, comments or suggestions to us at and Airtel will get right back to customer. Customer must Mention there mobile no. like 9810012345 in the subject of the mail without any space or any special characters between the digits for a quick response.

Also read Airtel Postpaid Customer Care | Airtel Customer Care

Grievance Addressal

An Airtel aim’s to resolve all complaints at the first point of contact. In case one does not get satisfactory resolution of there query / complaint at the customer service centre one can get in touch with there Nodal officers with there complaint reference number and details of grievance. (List can be obtained from the list on the Airtel Website)

Working Hours: Monday to Friday(9:30 am to 6:30 pm)

Turn Around Time: 10 days

Airtel Prepaid Customer Care Phone Numbers

To access Airtel Prepaid customer service from other service provider mobile numbers,the below mobile numbers can be dailed.

Delhi & NCR Region Airtel Customer Care number - 9810198101

Airtel Prepaid Complaints, Suggestions & Feedback Form

You can register your Airtel Prepaid mobile complaints, suggestions and feedbacks directly in the Airtel website by accessing the link : Airtel Prepaid Need Help

To track your existing Airtel Prepaid mobile complaints, suggestions and feedbacks in the Airtel website by accessing the link: Airtel Prepaid Complaints Tracking