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Andhra Bank Customer care

Andhra Bank customer care toll free number

Andhra Bank is one of the public sector banks that a range of products and services such as Savings accounts, Fixed deposits, Credit cards, loans,  etc.   

Andhra Bank customers can have queries and issues related to any product or service.

To resolve the issues, queries, complaints of customers, the bank has multiple mediums to address grievances like customer care toll-free number, SMS, email etc. 

Andhra Bank Credit Card Customer Care

Andhra bank credit cardholders can contact the below-mentioned numbers and get their questions answered.

1800 425 4059 (toll-free)

1800 425 1515 (toll-free)

+91 40 2468 3210 or 3220 (call charges apply)

We can also send a letter with the request to the below address 

Asst General Manager
Credit Card Division
Andhra Bank
AB Buildings
Hyderabad-500 095

Bank Customer Care Toll -Free Number

To increase the Andhra Bank customer's satisfaction there are toll-free numbers for product categories. 

We can contact the below Andhra Bank Bank customer care number for all telebanking facilities and credit card related issues.

1800 425 1515

Pensioners having complaints or issues with Andhra Bank can contact the below exclusive toll-free number to  get queries answered and resolved:

1800 425 7701

Andhra Bank Care Service Online

The official website of Andhra Bank now under Union Bank has a grievance resolution where we can write the summary of the issue along with the contact details and the bank officials will then contact the applicant and help fix the issue.

We can get in touch with the Andhra Bank/ Union Bank officials on all working days (except for 2nd and 4th Saturdays) between 09:00 AM to 05:00 PM on the below-mentioned contact numbers:

Tel: 040 23234313, 23252000

Extension: 2422, 2577

Fax: 23232419

We can also use the website to lodge a complaint, take a printout from the complaint form from the website, and send it to your nearest bank branch. The addresses of the headquarters and the address to be used for correspondence as under:

  • 5-9-11, Dr. Pattabhi Bhavan,
    Secretariat Road, Saifabad
    Hyderabad 500 004, Telangana
  • Sri. M. N. Sudhakar, General Manager
    Nodal Officer for Customer Service,
    Andhra Bank
    Dr. Pattabhi Bhavan
    5-9-11, Saifabad
    Hyderabad-500 004, Telangana

Andhra Bank Customer Care Services by e-mail

If you are seeking help for any of your issues with Andhra Bank services, you can write an email and send it to the email ID mentioned below:

For any specific queries, one can send a mail to the e-mail IDs for resolution 

Query/Issue Andhra Bank Customer Care E-mail ID
Atm card related issues including loss of cards
Credit card issues including loss of cards
Internet Banking Transactions
Pension-related issues
NEFT related complaints

Andhra Bank Customer Care service by SMS

In case you wish to submit a complaint to Andhra Bank through an SMS, you can type ‘UPSET’ and send it to the number mentioned below:


This SMS will be sent to headquarters and you will either receive a reply on email or a customer care executive will get in touch with you through your registered mobile number.

Andhra Bank Customer-ID

The customer id or user id is an essential detail for the login process. The Andhra Bank cardholder can access their id by downloading the Andhra bank TEJ mobile application.

  • Log in to the mobile app through your mobile number, debit card, and pin.
  • The first time user should go to the “My profile” tab to get the Andhra Bank customer id.
  • Now you can use it for the net banking portal.