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Bank of Baroda Customer Care

Submitted by Ekikrat on Sun, 09/04/2016 - 03:56

Bank of Baroda is a prominent name in Indian banking sector and they offer extensive customer care through the internet, telephone and through numerous branches located all over India.

The following methods will help you to reach Bank of Baroda customer care division more efficiently.

Contact Bank of Baroda customer care online

  • Visit Bank of Baroda website
  • On the Home page, there is a field “I want to know about” where you can select the specific topic (like a home loan or fixed deposits) for which you need information, and you can access that information instantly.
  • Other than this, there are links available to provide information about various services offered, example: Loan products, Wealth Management, Debit/Credit cards.
  • If your query is not still solved yet, visit Contact Us link at Bank of Baroda Customer Care Online. There you will get the link of the Complaint form, Public Grievance form, e-mail addresses of various public information officers and e-mail addresses of regional officers. Based on the type of your query select the correct option and you can send an e-mail to the correct department. If you have any query regarding any services offered, you can send mail to queries.retail.bcc@bankofbaroda.com.
  • If you have any complaint, send e-mail to gm.ops.ho@bankofbaroda.com

The different services available online

  • Logging on Bank of Baroda online connect allows you to manage all your banking activities online.
  • Online services include Bill payment, fund transfer, seeking customer care, viewing and shopping online and paying tax etc.
  • You can also opt for SMS alert of your account on your mobile.
  • You can get view bank statement and search and view all your banking transactions online.

Approach Bank of Baroda Customer Care on the phone

  • Dial toll-free 1800 22 3344, 1800 102 44 55 for General queries (6:00 a.m to 10:00 p.m IST)
  • Dial toll-free 1800 102 77 88 for Pradhan Mantri Jan Dhan Yojana (PMJDY) customers (6:00 a.m to 10:00 p.m IST)
  • Dial toll-free 1800 22 0400 for Debit Card related queries (24 Hours)
  • Dial toll-free 91 22 26529981, 91 22 40768300 for Non Resident Indians (24 Hours)
  • Dial toll-free 1800 22 2227 for Net Banking related queries
  • If you want to find the phone number of your Bank of Baroda office of your region, visit BOB officials contact list and click on the regional office you want to contact.
  • You can talk to the BOB public grievance officer by dialing (0265) 2363001,2307802 to communicate any complaint or fax (0265) 2362914

Bank of Baroda Head Office address details: 

Bank of Baroda 
Head Office, 
Suraj Plaza -1, 6th floor,
Sayajiganj, Maganwadi,
Baroda-390005. 

Approach Bank of Baroda Customer Care in person

One can visit the Bank of Baroda regional office or branch to avail different products and services offered by Bank of Baroda or to resolve any issue by contacting the customer care executive present at that branch.

Some of the customized services that Bank of Baroda customers enjoy

  • You can create net banking account through Bank of Baroda Online Connect. This account helps you to manage various Bank of Baroda banking activities and accounts.
  • You can receive account alert via SMS by setting the account options.
  • You can get alerts, information and promotional offers in your inbox.

Read more information about BOB Internet Banking facilities at Bank of Baroda Online Banking (Baroda Connect)

How to find the address of the Bank of Baroda Branch/ATM nearest to you

Go to Bank of Baroda Branch Locator and enter the key word, select the service you are looking for, e.g., branch, ATM etc., and select the area. Click search and list of branches/ATM, nearest to you, will be displayed.