First Flight Couriers Ltd is a well-known and widely used domestic and international courier service in India. First Flight offers excellent customer support via Internet, Telephone and physical centers spread all over India. The following tips will help you to reach First Flight customer care division easily and promptly.
Approach First Flight customer-care via online
• Visit http://www.firstflight.net/ and you would find various links to provide information about shipment, rates, surface cargo, transit time, monitoring and tracking shipment etc.
• If your query is still not solved, visit Contact Us page at http://www.firstflight.net/contactus.asp, where you can find contact information of local First Flight customer care.
• You can track your First Flight consignment using tracking number at http://www.firstflight.net/index.asp.
• You can find nearest service point using your area PIN code at http://www.firstflight.net/n_pinview.asp
• You can find out if service for a destination is available or not at http://www.firstflight.net/destination.asp
• You can calculate transit time at http://www.firstflight.net/timecalculator.asp
• You can calculate tariff for a particular shipment at http://www.firstflight.net/rate_calculator.asp
• For any query you can browse FAQ at http://www.firstflight.net/faq.asp
• For any assistance or query send mail to ffcl@firstflight.net
• To submit a pickup request submit the form at http://www.firstflight.net/pickup_request.asp
• You can find the list of prohibited items at http://www.firstflight.net/dangerous.asp
The different services that one can avail from First Flight online help
• You can track your shipment.
• You can open an account to manage your payment, shipment schedule etc.
• You can submit a pick-up request.
Approach First Flight Customer Care on the phone
• You can find First Flight customer service number for your city at http://www.firstflight.net/contactus.asp . Following are customer service numbers for major cities:
Mumbai: 022-39576666
Delhi: 011 - 30936666 / 39444444
Kolkata: 033 – 39444444
Bangalore: 080 - 41606060 / 39444444
Hyderabad: 040 - 39444444
• To track your shipment via SMS, Type FF TRK <space> Consignment Number and send SMS to 55352.
Approach First Flight Customer Care in person
One can visit the closest First Flight service center or the First Flight office in your city to send a courier or get any assistance.
To find the nearest First Flight service point, visit http://www.firstflight.net/n_pinview.asp, enter your area PIN code and the list of First Flight service points in your area will be displayed.
Address of First Flight offices at major cities
Head Office:
15/16, National House, Saki Vihar Road, Chandivali Junction,
Andheri (E), Mumbai - 400 072. INDIA
Ph.: 022-39576666
Fax: 022-39520803
E-mail: ffcl@firstflight.net
Regional Offices:
Mumbai
15/16, National House, Saki Vihar Road, Chandivali Junction,
Andheri (E), Mumbai - 400 072. INDIA
Ph: 022-39576666
Fax: 022-39520803
E-mail: ffcl@firstflight.net
Delhi
408, Vishal Bhavan, 95 Nehru Place, New Delhi - 110019
Ph: 011 - 30936666 / 39444444
Fax: 011 - 30946026.
Email: deicsd@firstflight.net
Bengaluru
89, I & II Floor, South Wing, A M Plaza, Airport Main Road,
Vimanapura, Bangalore 560017
Ph: 080 - 41606060 / 39444444
Fax: 080 - 30585655
Email:baecsd@firstflight.net
Kolkata
CD89, Sector 1, Salt Lake, Kolkota - 700064.
Ph: 033 - 39444444
Fax: 033 - 30261761
Email: caacsd@firstflight.net