Indian railways catering
Indian Railway provides fresh meal to its commuters with an assistance of IRCTC (Indian Railways Catering and Tourism Corporation). Originally, IRCTC is a subsidiary organization of the Indian railways providing fresh meal facilities within the express trains. The express and luxury trains of the Indian Railways network serve several dishes to its passengers by IRCTC. IRCTC has initiated an innovative change in the field of online railway booking by launching its own official website.
Formation of Indian railways catering
Indian Railways catering was formed to provide an aid to the Indian Railway to manage, professionalize and upgrade services of catering at the railway stations. Indian Railways, joining together with IRCTC also promotes domestic and International tourism via budget hotels, special tour packages and commercial publicity along with ticket reservation globally. This catering corporation provides its services to over 13 million passengers daily. Indian railway tourism has achieved a marked growth together with state agencies, travel agents, tour operators and hospitality industry. The Indian railways catering are on a verge to make use of new marketing strategies along with public and private agencies, transporters and hoteliers.
Indian Railways catering company has planned to introduce, more than 50 multi cuisine food plaza joints at the major stations all over the country. The food joints would have AC ambience, around the clock services and contemporary décor to suit the convenience of the passengers with a competitive market driven pricing.
Services by IRCTC
Indian Railways catering company has come far away and made the railway ticket bookings possible through diverse modes like SMS, phones etc. The passengers without any hassle can acquire their train tickets at the doorstep. To maintain the convenience of the passengers, IRCTC also provides online queries related to train schedule, passenger status, accommodation availability etc. The computerized ticket reservation facilities have made a passenger’s life comfortable.
Loyalty program by Indian railways catering and Tourism Corporation
Recently, IRCTC has initiated a loyalty program for the daily train users. The program has given a name of ‘Shubhyatra’. Because of this, IRCTC have also launched an online booking service for the suburban Mumbai season tickets. IRCTC, within a small period of time has developed into one of the fastest and largest growing e-commerce websites all over Asia-Pacific. Also, Indian railways catering have become a website having maximum amount of transactions everyday.