TATA Communications, formerly known as VSNL, is one of the leading communication service provider in the world, and offers customer support through internet, phone and relationship centers located all over India.
The following tips will help you to approach TATA Communications customer care division easily and more quickly.
Various options to approach TATA Communications customer care center are as follows
- Internet
- Telephone
Approach TATA Communications customer-care via online
- Visit http://www.tatacommunications.com/enterprise/india/ and you can find information about various services offered, example: Transmissions, IP, Voice, Mobiles etc.
- If your query is not still solved yet, visit Customer zone or TATA Care at http://www.tatacommunications.com/customerzone.asp.
- You can mail your query/concern to customerservice@tatacommunications.com.
- You can browse FAQ about TATA broadband at http://www.tataindicombroadband.in/help_faqs_tibb2.html.
- You can recharge your broadband service at http://www.tataindicombroadband.in/help_easypayments_recharge_tibb2.html
- For payment related query visit http://www.tataindicombroadband.in/helpeasypayments_tibb2.html.
- You can submit your comment/questions at http://www.tatacommunications.com/contact/.
- You can locate a TATA Indicom hotspot at http://www.tataindicombroadband.in/hotspots_india.pdf.
- You can track your enquiry at http://tataindicombroadband.in/MyAccount/track_inquiry.do?method=showTrackEnquiryPage.
The different services that one can avail from TATA Communications online help
- Create an account and managing different TATA Communications account and mail using a single login.
- Online services include Bill viewing and payment, Prepaid recharge, seeking customer care, viewing and changing tariff plan, viewing details of monthly usage, recharging account etc.
- You can find local customer care numbers and contact details.
Approach TATA Communications Customer Care on the phone
- You can dial the customer care number for your city. The numbers can be found at http://www.tataindicombroadband.in/contactus.html.
- Here are customer care numbers for major Indian cities:
Bangalore: 080 60607070/080 66600121
Delhi: 011 60607070
Kolkata: 033-60607070
Mumbai: 022 60607070
Chennai: 044 60607070
How to find the TATA Communications customer service number for your area
Go to http://www.tataindicombroadband.in/contactus.html and select your state to find the nearest TATA Communications customer care number.
Address of TATA Communications Office
Tata Communications
Plot # C-21 and C-36
Block G
Bandra Kurla Complex
Bandra (East)
Mumbai 400098
Tel +91 22 66578765
Some of the customized offers provided for TATA Communications customers are:
- You can register and create personal user account.
- This account helps you to manage all the various TATA Communications services using a single login.
- You can receive TATA Communications bills to your email inbox by setting the billing options.
- You can submit a complaint and send feedback.
- You can seek customer support.