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TATA Indicom Prepaid customer care

Submitted by Ekikrat on Thu, 09/24/2009 - 06:54


Tata Indicom is a brand of Tata Teleservices is part of the Rs. 120,000 Crore (US$ 29 billion) Tata Group that has over 87 companies, over 330,000 employees and more than 2.8 million shareholders. The Group has a formidable presence across the telecom value chain.

Prepaid Customer care provides service on the below mentioned:

• Handset
• Tariff
• Recharge Coupons
• Roaming
• Locate Nearest Store
• Balance

For every state there are different contact numbers for customer care, one can go on the following link & check the selecting a drop down for the state/Circle: http://www.tataindicom.com/customer-service.aspx

Customer Complaints

Please log your complaint at your local Customer Service Centre (121) from any Tata Indicom post-paid phone, (12524) from a Tata Indicom prepaid phone, (1281) for Public Telephony Booth or visit our website www.tataindicom.com.

In case a customer is not satisfied with the response of the Customer Service Centre, he/she can feel free to contact the Nodal Officer of there Circle/State/City with complaint reference number and details of the complaint / grievance during working hours (10 am to 5:30 pm) Monday to Friday excluding National & Regional Holidays.

The Nodal Officer will revert to you through your preferred mode of contact, with a resolution / response within 10 days of the registration of the complaint.

In case a customer has already contacted any of our respective Circle Nodal Officers and are not satisfied with the resolution, please get in touch with our Corporate Nodal Officer.