Whirlpool is the most recognized brand in home appliances in India and holds a market share of over 25%. It has a comprehensive dealer network, home care plans for support and service even after the expiry of warranty.
The following tips will help you to access customer care more easily.
Approach Whirlpool customer care via online
- Visit http://www.whirlpoolindia.com/ and you can find information about all product offerings, support, and services details and any other related information.
- If you have any query related to Whirlpool product click Contact Us link, and you can send your query to them through http://www.whirlpoolindia.com/contactus.aspx, and they will revert back to you by phone or email.
- At http://www.whirlpoolindia.com/servicecenter.aspx you can find service centers in your city.
- You can set up a service appointment at finding home care plans, benefits, plan tariffs details at http://www.whirlpoolindia.com/home_care_plan.aspx.
- For any other questions, you may also refer to the FAQ page at http://www.whirlpoolindia.com/faq.aspx.
- You can also send your query or complaint related to the products to helpdeskindia@whirlpool.com.
- For the Homecare plan related query, mail to homecareconsumercell@whirlpool.com.
- You can register for a customer account and access customer support through that account at http://www.magicare.in/magic_care/.
The different services that one can avail from Whirlpool online site
- You can browse products, review support and service information.
- You can register for a customer account and access customer support through that.
- You can submit a query.
- You can find customer care numbers and contact details.
- You can submit feedback and complaints.
- You can find nearest customer care centers, outlets.
Approach Whirlpool Customer Care on the phone
- Private subscribers can dial 60008558 and BSNL\MTNL landline subscribers can dial 18601804558 to reach Customer Care.
- Customer Care division is available on phone from 8 AM to 8 PM on all days.
- You can SMS WPL to 58558 and a customer care executive will contact you.
- You can also register a call back from the dealer at the call centers.
- You can also dial the call center number for your city. You can find call center numbers at http://www.whirlpoolindia.com/hc_plan_contact.aspx.
- Here are the service center numbers for major Indian cities:
Hyderabad: 40-60008558 Mumbai: 22-60008558 Bangalore: 80-60008558 Kolkata: 033-60008558
Approach Whirlpool Customer Care in person
- You can visit the nearest Whirlpool Dealer, service center, outlet for any assistance related to any product.
How to Locate your Nearest Whirlpool Dealer
- Visit http://www.whirlpoolindia.com/dealerstorelocator.aspx to see the list of Whirlpool dealers in your area.
How to locate your nearest Whirlpool Service center
- Visit http://www.whirlpoolindia.com/servicecenter.aspx and select your product and state to see the list of Whirlpool service center in your area.
Address of Whirlpool India Corporate Office
- M/s Whirpool of India Ltd. Whirpool House Plot No. 40, Sector 44, Gurgaon – 122002 Haryana Tel.: PH - 91-124-4591300 Fax - 91-124-4591301